Cancelled Order not able to be reordered

-- url of the page with the problem -- : midwestmeats.com.au
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.5
-- PHP version -- : 5.6.31

We have the case where if a customer goes to either the eWay Rapid or PayPal payment gateways and then cancels their payment, the order is cancelled.

They should then be able to go to their orders and reorder it (in case they cancelled by mistake or just wanted to change payment method which is quite common).

When you choose Reorder, the cart is still empty and the screen is blank. No new order is generated.

Configuration under Order Options is set to "Allow customers to reorder".

Any other settings to check?

Thanks very much Nicolas

Now that I try again, I am not able to reproduce either so it looks OK now.