Sales Tax Change

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5 years 11 months ago #292054

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.7
-- PHP version -- : 7.0

Sales tax rate has changed. I added a new rate because I didn't want to change the current rate. The current items are not reflecting the new rate. When I add a new item it shows the new rate. Please advise what I am doing wrong.

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5 years 11 months ago #292057

Tax is not showing up at all now...

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5 years 11 months ago #292073

Hi,

You should select the same tax category in your tax rule.
HikaShop will match the tax rule with the products based on the "tax category". So if the "tax category" in the product is different than the "tax category" in your tax rule, then the tax rule won't apply its tax rate.

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5 years 11 months ago #292109

Right, so as you can see in the 3rd image, there are 2 Tax Rules set up:
Tax (Published)
Sales Tax (not published)

And the Tax Category selected for the item is Tax (published) and yet in the 1st image (the shopping cart for that item), the tax is not showing up.

If I Switch to Sales Tax (for the category) and publish Sales Tax, it shows up.

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5 years 11 months ago #292122

I reinstalled the program and it's working now.

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5 years 11 months ago #292136

Hello,

Thank you for your feedback !

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