Order quantity restriction exceeded

  • Posts: 27
  • Thank you received: 0
5 years 11 months ago #292235

-- HikaShop version -- : 3.4.0 business
-- Joomla version -- : 3.8.7
-- PHP version -- : 7.0.29
-- Browser(s) name and version -- : unknwon

Though three products do have a restriction of 1, the customer managed to get 2 of all three

. This affects our business seriously.
I am not able to repeat it but i have a screen shot of the order and one of the products with a restriction of 1 on it.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 27
  • Thank you received: 0
5 years 11 months ago #292249

I have asked the customer what he did and it seems to be very easy to get around the maximum Order quantity.
As i do not want to tell it here so everyone knows, please send me a email so i can explain how it is done

Please Log in or Create an account to join the conversation.

  • Posts: 26004
  • Thank you received: 4004
  • MODERATOR
5 years 11 months ago #292251

Hello,

Please use the "contact us" form if you want to communicate privately with the support team.

Please note that you can use "product limitations" if you want to have a full check on the product quantity in the cart and over time.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 27
  • Thank you received: 0
5 years 11 months ago #292273

Hi Jerome,

thanks for your answer. I have just send a further explanation via the contact form

kind regards

ruud

Please Log in or Create an account to join the conversation.

Time to create page: 0.073 seconds
Powered by Kunena Forum