test with stripe plugin : msg with "Please initiate HTTPS connections with TLS 1

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webmasterIPEF
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6 years 3 months ago #286175

-- url of the page with the problem -- : www.ipef.fr

Hello,
As it's not possible for association to use adyen plugin, we are working with the stripe plugin.
But after the first test, I received the error message:
"Error charge : Stripe no longer supports API requests made with TLS 1.0. Please initiate HTTPS connections with TLS 1.2 or later. You can learn more about this at stripe.com/blog/upgrading-tls ."
Can you help me to solve this issue?
Best regards
Webmaster IPEF

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Jerome
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HikaShop core developer

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6 years 3 months ago #286179

Hello,

Which Stripe plugin are you using ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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webmasterIPEF
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6 years 3 months ago #286244

Hello,
the plugin found to address URL github.com/HikaShop/hikashoppayment-stripe

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Jerome
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Thank you received: 4004
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6 years 3 months ago #286247

Hello,

The current Stripe plugin is using the Stripe library version 3.21.0
github.com/HikaShop/hikashoppayment-stri...e/lib/Stripe.php#L18

As you can see in the documentation ; that version of the lib is compatible with the TLS
support.stripe.com/questions/how-do-i-up...s-1-0-to-tls-1-2#php

If you receive the message “TLS 1.2 is supported”, no changes need to be made. If not, check which version of our PHP library you are using. If it’s below 3.19.0, update it and try again. Otherwise, continue with these additional steps.

Since the lib is higher than 3.19.0 ; your TLS issue should be related to your environnement and not the plugin/lib.

Regards,

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webmasterIPEF
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6 years 2 months ago #286272

Hello,
Attached my environment on server in production

Best regards
Webmaster IPEF

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Jerome
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HikaShop core developer

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Thank you received: 4004
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6 years 2 months ago #286277

Hello,

Sorry, the screenshot is not relevant.
You have to check and read the documentation link I gave you previously.

Please note that the Stripe plugin is a free plugin provided in Github ; the first commit made by myself and the HikaShop team participate and provide fixes.
Because the test explained in the documentation link has been made by our team and I repeat the procedure today on a local website (using PHP7) and it's working ; the plugin do have the TLS 1.2 support and no action is required.
So it means that the issue comes from your hosting ; which is not related to HikaShop or our support.

You have to see with your web hosting your SSL version and support of TLS1.2

Regards,