Skip to main content

Product Page opens empty

More
12 years 7 months ago #143547 by mjaszo
-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 3.2.1
-- PHP version -- : 5.4.4
-- Browser(s) name and version -- : Chrome 32.0.1700.107 m

Hi everybody!
As titled - when I click on chosen product what I get is just a name of the product. Click any of these: [url] www.justhdr.pl/index.php/hikashop-menu-f...roducts-listing.html [/url]
or try this: [url] www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html [/url]
Any idea what's wrong?

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #143598 by Eliot
Replied by Eliot on topic Product Page opens empty
Hi there,

You have a 500 error. Could you please turn on the debug mode in joomla and set the error report to maximum in your backend configuration? It should give us more information about the error you get.

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #143604 by mjaszo
Replied by mjaszo on topic Product Page opens empty
Thanks for quick answer!

This is what shows when 1st product (no image) is clicked:
Fatal error: Call to undefined function ImageCreateFromPNG() in /var/www/joomla/administrator/components/com_hikashop/helpers/image.php on line 790

For products 2-6:
Fatal error: Call to undefined function ImageCreateFromJPEG() in /var/www/joomla/administrator/components/com_hikashop/helpers/image.php on line 787

Which of Joomlas diagnostic info from the bottom of the page do you need?

Yet another info: Joomla+Hika are setup on fresh VPS server. When editing product info "The PHP GD extension could not be found" shows up (that's why I removed images for 1st product to test it).

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #143640 by Mohamed Thelji
Hi,

Yet another info: Joomla+Hika are setup on fresh VPS server. When editing product info "The PHP GD extension could not be found" shows up (that's why I removed images for 1st product to test it).

Your issue is coming from it, you won't be able to use images without the PHP GD extension, so you'll have to directly ask your hosting company about it.

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #143642 by mjaszo
Replied by mjaszo on topic Product Page opens empty
Any tips on how to install GD? Other forum thread etc.? It's VPS server, haven't asked OVH yet but I suppose they'll tell me to do it myself.
Shouldn't product #1 fire normally (no images in it) or standard Hika image is the problem?

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #143677 by Mohamed Thelji
It will depends on your server configuration so we won't be able to help you, that's why, asking it to OVH is the best solution.

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #143678 by mjaszo
Replied by mjaszo on topic Product Page opens empty
Will do. Thanks!

Please Log in or Create an account to join the conversation.

Time to create page: 0.204 seconds
Powered by Kunena Forum