Hi all,
I've got exactly the same issue on
www.pimienta.eu
- Joomla 3.3.4
- Hikashop 2.3.4
The template is 'Henry', a nice template for Hikashop by 'Templaza.com' that I have just slightly tweaked.
The template is based on Plazart FrameWork, based itself on T3.
The whole thing was working very smoothly even despite the Hikashop upgrade to 2.3.4 I made.
This was up until when my client and I introduced the 'variants' this week : everything is working fine, except that the images from the variants are not showing up when selecting a variant on the product page. Ex: you arrive on the product page, and you select a new color : the picture of that variant is not displayed (only the thumbs of the other variant pictures).
Please check it yourself on the website, for instance with the very first product.
I have tried many things, including
- recreating from scratch a product with its variants, all in a row, to make sure the system recreates everything. It didn't change a thing.
- checked if there was an 'image loading' thing that was preventing the picture to load. Didn't find anything (but I'mn not good at that)
- tried to re-install Hikashop
- tried to check the template features, to see if javascript was placed at the wrong place
- tried to load / unload the multilangual features
- tried to put real 'product code', 'alias names', 'variant names' in both languages in case... Nothing changed.
The very, very strange thing is that, in rare cases, it has been working... But reloading the page was making it not working anymore !! Without any changes ! I thought it was due to the languages changes. Sometimes changing languages made it worked. But it was not systematic at all...
Then I thought it was due to the size of the window... Not clear.
All in all, I am not good enough to go further in my investigations...
I really need some good piece of hints from you guys...
Reading you on others posts, it is probably due to loading of the picture. What would be confirmed by the fact that in some case it has been working for me...
Any idea ?
Do you need a backend access ?
Many, many thanks in advance on this,
Best
Dominique
PS: I'm leaving the website online for easier check...
But it is not yet ready for the public yet.