Product Image on product page Stay Same Size

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9 years 10 months ago #205078

-- url of the page with the problem -- : www.scentsgourmet.com
-- HikaShop version -- : 2.5
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.37

Product Image on product page when clicked does not enlarge to origional, it just stays the same size, I Keep playing around with Image size in the back end but I am at a lost on where this needs to be change to work properly.

Thank you!

Kyle with a :)
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9 years 10 months ago #205083

Hi,

This indicates that you set the "image width" and "image height" settings of the HikaShop configuration. These parameters allow you to have HikaShop automatically resize images when you upload them.
So since that's not what you want, you want to keep these fields empty in the configuration, like they are by default.
It also means that the images your uploaded so far have been resized on upload, and you'll have to upload them again if you want to be able to see them in their original size when you click on the small size version of the product page.

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9 years 10 months ago #205230

Now the image overlaps the text and social icons:

scentsgourmet.com/candle-oil-burners/pro...wn-candle-oil-warmer

Kyle with a :)

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9 years 10 months ago #205357

Hi,

I am sorry but I don't see the issue you're talking about.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 10 months ago #205477

Only way I could fix it was by upgrading to new version, and now IE and Firefox both when trying to view the cart forward to liquid scents and it doesn't do it in Chrome.

WHY is there ALWAYS a problem with a new update?

WHy is this happening?

Thank you

Kyle with a :)

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9 years 10 months ago #205479

Also in IE and Firefox my shopping cart popup does not populate.

Kyle with a :)

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9 years 10 months ago #205480

Everything only seems to be working in Chrome. Why is this?


Thank you.

Kyle with a :)

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9 years 10 months ago #205563

Hi,

I don't get the popup at all on any browser on your website.
The only error I get at that point is this one:
take.ms/duKUU
Which is apparently related to addthis. Try disabling in the settings of the social networks plugin and see if that helps.

Regarding the checkout redirecting to the listing, that will happen if the cart is empty. Which means that the system is not able to add the products to the cart anymore.
Try to click on the "check database" button of the HikaShop configuration. That might fix something in the database preventing the system from adding products to the cart.
Otherwise, try again the add to cart/checkout process with the "error reporting" and "debug mode" settings of the Joomla configuration turned on in order to get any potential error message in the process.

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9 years 10 months ago #205574

I tried all of it and nothing changes. I upgraded my HikShop to 2.5.0 and it stopped working.

Can you log into my backend and check it out? Pretty please.

I'll PM the access information.

Thank you.

Kyle.

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9 years 10 months ago #205579

Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/scentsgourmet/public_html/Scentsgourmet.com/index.php:11) in /home/scentsgourmet/public_html/Scentsgourmet.com/libraries/joomla/session/session.php on line 665

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/scentsgourmet/public_html/Scentsgourmet.com/index.php:11) in /home/scentsgourmet/public_html/Scentsgourmet.com/libraries/joomla/session/session.php on line 665

is what I get when error is at Maximum

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9 years 10 months ago #205601

It seems you found the issue already and it wasn't linked to the update:
www.hikashop.com/forum/shipping-methods/...wnt-save.html#205599

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