A new question, and 4 followups to your last message -
1 - Is there a way to order product display? It's defaulting to "oldest first, newest last." I would prefer to be able to hand-select the order of products shown, or at least to have the newest products on top rather than on the bottom of the list.
In reference to your last message to me:
2) We've really gone back and forth on the "after a product is added to the cart" setting. We've tried it both ways - neither seems a perfect answer on this. As you observed, if you have the popup, then you have to hunt for the checkout / cart. But on the other hand - If you go right to the cart, then anyone wanting to select more than one item on the same product page would have to find their way there time after time. This would be worst on something like a CD with 12 songs - you'd have to find your way back to the CD page 12 times to order all the songs on the same CD.
Better, we thought, to have them hunt for the cart once, than multiple times for different variants. I haven't even put my most complex projects on yet - stage shows with 45 variants (songs in a stage production.) That's why we chose that popup option.
Even better would be some kind of control where you can checkbox all the variants you want on a given product, and then add them all to the cart at once when you're one. (I've seen this feature on some other music sites.) Any way to accomplish that? Or am I better off just doing what I'm doing?
3) We don't yet have a "main shopping page." After I input all the products, I'll create one, and take your suggestion to add a "continue shopping link" leading to that page.
4) "Guest checkout" - how does that work, and what does it accomplish? How is it different than regular registration? (I've been following OS Training's tutorial series on Hikashop to learn how to do many tasks - but they are just using the "Free" version on their tutorials, and I have the "Business" version. So their tutorials don't address "Guest Checkout," since that feature isn't included in the "Free" version.
I didn't quite understand what you meant by: "so that there is no back and forth necessary between the browser and the email client of the customer to do his checkout." Do I still get the customer's email (for subsequent newsletter contacts) and address ( to accurately charge or not charge tax, based on their location?) PS - where is that "user account validation" control, so I can disable it as you suggest, if I choose to do that.
Also - I've started getting a lot of "bogus registrations" ever since allowing registration on my sites. Would "Guest Checkout" address that problem? Or is there another course you'd suggest to avoid that?
5) My original question - are there places I am still allowed to put in explanatory comments, to help customers along the way Specifically - my customer wrote to me first saying "The shopping cart won't allow me to pay with a credit card," so I had to write back to her to tell her to do it as a "Guest" in Paypal. Second, she asked if the product would be arriving by mail or by email. (I thought this was obvious by the fact it was listed as a PDF - guess not - looks like I have to clarify that somewhere.) Finally, she wrote me that she couldn't download her product - she didn't see the little blue link containing the product title at first, since the default first displays the link to the site. I'd like to include a brief message at the top of the email so from the time it arrives, customers know where to look for and how to access their product, without having to hunt for it or email me for instructions. How and where could I add these clarifications?