Help With Categories

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  • Hikashop Business
5 years 11 months ago #291157

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.6
-- PHP version -- : 7.0
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Error
An element with the same alias already exists
Error Saving

Hi all

I am trying to insert some Categories into my shop - i have two Categories of the same name inside 2 difrect Categories below you will find an example of what i mean...

New

Colour
Size

Referb

Colour
Size

Old

Colour
Size

This is what i am trying to do but i keep getting this error - Error
An element with the same alias already exists
Error Saving- can any one please help me....

Thanks :)

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5 years 11 months ago #291161

Hi,

Well, as the error message implies, please make sure that the alias that you're using for your categories is not already set for another category you already have.
If you don't enter any alias and have the "Alias automatic filling" setting activated in the HikaShop configuration, the system will try to use the category name if you don't enter any alias. So if you have another category with an alias corresponding to the name of your category and you don't enter an alias, then you'll also get that error message.

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  • Posts: 70
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  • Hikashop Business
5 years 11 months ago #291227

Hi Nicolas

Can you please tell we where the setting is for automatic filling in the configuration part is please...

Thanks

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5 years 11 months ago #291233

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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