"Notify me when available" - mails don't come

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5 years 11 months ago #291505

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.7.
-- PHP version -- : 7.0.28
-- Browser(s) name and version -- : Chrome 66

Hey, I wanted to test "Notify me when available" feature.
1) I set product quantity to 0 in Joomla backend
2) "Notify me when available" button appeared on the frontend for selected product
3) I successfully added my e-mail to the subsribers list for the product

and now:
4) I set product quantity to unlimited in Joomla backend
5) Any mail didn't come. I made it yesterday, and the mail didn't come until now. All the other mails come from Hika and Joomla.

Am I doing sth wrong? Thanks for help

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5 years 11 months ago #291508

Hi,

For that feature to work, you need to have the HikaShop waitlist plugin activated in the Joomla configuration.
You also, need to have the waitlist notification email published in the System>Emails menu.
Finally, you also need to have your cron task configured properly:
www.hikashop.com/support/documentation/5...ashop-cron-task.html

So please check all that.

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5 years 11 months ago #291794

Thank you Nicolas.

One more question, a bit related: my client wants to know if it's possible to set automatic e-mails to an admin, when quantity of a product available goes below let's say 5. So if he has let's say 20 products of a type and 15 of them are bought.

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5 years 11 months ago #291803

Hello,

There's actually no option to do it so developing a custom plugin will do the job.
www.hikashop.com/support/documentation/6...r-documentation.html

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