variants not working

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glennlambert
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Posts: 6
Thank you received: 1

5 years 11 months ago #292528

-- url of the page with the problem -- : 176.31.28.185/~balloondeco/index.php/hik.../product/77-communie
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.6
-- PHP version -- : 5.5.38
-- Error-message(debug-mod must be tuned on) -- : page not working

i have two lists of characteristics (color and finish)

so i would like to have a list of variants like this

BLACK - NORMAL
BLACK - METALLIC
WHITE - NORMAL
WHITE - METALLIC

when adding a variant in backoffice at a product i cannot view on the website
the page goes in error. anyone that can help?

when adding this list it goes fine

BLACK - NORMAL
WHITE - NORMAL

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nicolas
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5 years 11 months ago #292532

Hi,

You get an error 500 on that page.
That's too generic.
Please check the PHP error log of your website( you might need to ask your hosting if you don't know how to access it). You should find there a fatal error message for when you display that page.
Please provide the error message and we should be able to help.

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glennlambert
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Posts: 6
Thank you received: 1

5 years 11 months ago #292608

hey Nicolas,
i get this error on the page (debug now enabled to see errors)

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 278383 bytes) in /home/balloondeco/public_html/libraries/src/Application/WebApplication.php on line 888

Glenn

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