Module images in hikashop pages are missing

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  • Hikashop Business
5 years 10 months ago #294292

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.8
-- PHP version -- : 7.1

Hello,

My default template is yootheme pro.
In hikashop product pages under the products there is a module (builder), the thing is that the images in that module are missing from the frontend and when i inspect the img there is a strange path:

<div data-src="/new/index.php/bikes/bh/p-theme/image/src-WyJpbWFnZXNcL2Jpa2VzX3Byb2R1Y3RzXC91bHRyYWxpZ2h0LXVsdGVncmFcL3VsdHJhbGlnaHRfNC5qcGciLFtbImRvUmVzaXplIixbMTYwMCw1ODEsMTYwMCw1ODFdXSxbInR5cGUiLFsid2VicCIsIjg1Il1dXV0=/hash-4e4a31749e1c2952217fb8f20e55c1a1" data-srcset="/new/index.php/bikes/bh/p-theme/image/src-WyJpbWFnZXNcL2Jpa2VzX3Byb2R1Y3RzXC91bHRyYWxpZ2h0LXVsdGVncmFcL3VsdHJhbGlnaHRfNC5qcGciLFtbImRvUmVzaXplIixbNzY4LDI3OSw3NjgsMjc5XV0sWyJkb0Nyb3AiLFs3NjgsMjc5LDAsMF1dLFsidHlwZSIsWyJ3ZWJwIiwiODUiXV1dXQ==/hash-9e45924289f67ba9931242b43ddbaed0 768w, /new/index.php/bikes/bh/p-theme/image/src-WyJpbWFnZXNcL2Jpa2VzX3Byb2R1Y3RzXC91bHRyYWxpZ2h0LXVsdGVncmFcL3VsdHJhbGlnaHRfNC5qcGciLFtbImRvUmVzaXplIixbMTAyNCwzNzIsMTAyNCwzNzJdXSxbImRvQ3JvcCIsWzEwMjQsMzcyLDAsMF1dLFsidHlwZSIsWyJ3ZWJwIiwiODUiXV1dXQ==/hash-da6acb337a59bbcfed1f6fa075b3a006 1024w, /new/index.php/bikes/bh/p-theme/image/src-WyJpbWFnZXNcL2Jpa2VzX3Byb2R1Y3RzXC91bHRyYWxpZ2h0LXVsdGVncmFcL3VsdHJhbGlnaHRfNC5qcGciLFtbImRvUmVzaXplIixbMTM2Niw0OTYsMTM2Niw0OTZdXSxbImRvQ3JvcCIsWzEzNjYsNDk2LDAsMF1dLFsidHlwZSIsWyJ3ZWJwIiwiODUiXV1dXQ==/hash-3de08fcbc057907c58425a14941d5f26 1366w, /new/index.php/bikes/bh/p-theme/image/src-WyJpbWFnZXNcL2Jpa2VzX3Byb2R1Y3RzXC91bHRyYWxpZ2h0LXVsdGVncmFcL3VsdHJhbGlnaHRfNC5qcGciLFtbImRvUmVzaXplIixbMTYwMCw1ODEsMTYwMCw1ODFdXSxbInR5cGUiLFsid2VicCIsIjg1Il1dXV0=/hash-4e4a31749e1c2952217fb8f20e55c1a1 1600w" data-sizes="(min-width: 1600px) 1600px" uk-img="" class="uk-background-norepeat uk-background-cover uk-background-center-center uk-section uk-flex uk-flex-middle" uk-height-viewport="offset-top: true;offset-bottom: 20" style="box-sizing: border-box; min-height: calc(100vh - 189.4px);">
    
        
        
        
                        <div class="uk-width-1-1">
            
                                <div class="uk-container">
                
                    

<div class="uk-grid-margin uk-grid uk-grid-stack" uk-grid="">
    
<div class="uk-width-1-1@m uk-first-column">

    
        
            
            
                
<div class="uk-margin uk-text-center">

    
    
        
            <a class="el-content uk-button uk-button-primary uk-button-large" uk-toggle="" href="#js-68a" title="Road to Le Tour">

                
                                        <span uk-icon="play-circle" class="uk-icon"><svg width="20" height="20" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"> <polygon fill="none" stroke="#000" stroke-width="1.1" points="8.5 7 13.5 10 8.5 13"></polygon> <circle fill="none" stroke="#000" stroke-width="1.1" cx="10" cy="10" r="9"></circle></svg></span>
                    
                    <span class="uk-text-middle">PLAY VIDEO</span>

                    
                
            </a>

                                    <div id="js-68a" class="uk-flex-top uk-modal" uk-modal="container: false">
                <div class="uk-modal-dialog uk-width-auto uk-margin-auto-vertical">
                    <button class="uk-modal-close-outside uk-close uk-icon" type="button" uk-close=""><svg width="14" height="14" viewBox="0 0 14 14" xmlns="http://www.w3.org/2000/svg"><line fill="none" stroke="#000" stroke-width="1.1" x1="1" y1="1" x2="13" y2="13"></line><line fill="none" stroke="#000" stroke-width="1.1" x1="13" y1="1" x2="1" y2="13"></line></svg></button>
                    <iframe width="1300" height="730" uk-video="" src="https://www.youtube.com/embed/KY3AW4slrBg?v=KY3AW4slrBg&amp;disablekb=1&amp;enablejsapi=1" frameborder="0" uk-responsive="" class="uk-responsive-width"></iframe>                </div>
            </div>
            
        
    
    
</div>

            
        
    
</div>
</div>


                                </div>
                
                        </div>
            
        
        </div>

I have no idea what that p-theme is and this happens only in hikashop pages, i talked to yootheme support and they answered this:

I am sorry but I have no solution for this. As far as I can see it is caused by a 3rd party extension, most likely your HikaShop.

The URL is invalid and points to an already processed image. The (non-existent) folder structure with the significant /p-theme/image/ is not added by the YOOtheme Pro template.
Please contact the HikaShop support to ask if this p-theme/image/ rings any bells.


Thank you in advance

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  • Posts: 81539
  • Thank you received: 13069
  • MODERATOR
5 years 10 months ago #294299

Hi,

I don't see how they can conclude that this comes from HikaShop.
The issue is with that module displaying that HTML. HikaShop has no link to that.

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