Google products doesn't trigger automatic

Hi,

The cron URL hadn't been resaved in your HikaShop configuration and thus you had the URL without the s after http. However, the cron URL doesn't work without the s on your website probably because of the way the web server has been configured to not serve http requests anymore, only https.
I've made the change on our end and it should now work porperly.

Hi,

It's done.

Hi,

First check that the cron task is still running:
www.hikashop.com/support/documentation/5...cron-task.html#check
And check at the detailed report of the cron task. You should get some error message if there is a problem with the google products plugin, or a success message if it works. And if you get nothing, it means that the plugin is not triggering. In that last case, that would mean that there is an issue with the settings of the plugin itself. For example, the last trigger date is in the future or the plugin access setting is not public, or something like that.

PS: if you want to provide private information, you can use our contact form and include a link to the thread:
www.hikashop.com/support/contact-us.html

Hi,

This date is the 4th of february:
www.epochconverter.com/
So the plugin is being triggered as far as I understand.
If you want to check easily, set that trigger date to 0 in the plugin. That way, the next time the cron is triggered, the plugin will be triggered.
Could you also provide a screenshot of the settings of the plugin ?

Hi,

The settings look fine so I'm not sure.
So since you set the update date to 0, it is still at 0 ?
That would indicate that the plugin is not triggered by the cron.
If the cron is working, then it means that it's not seeing the plugin. And in that case, the only thing left I can see is that you set the plugin access to something else than public, or unpublished it, or something like that.

Hi,

I got the access you sent by email and after some debugging I found the issue.
You have that problem:
www.hikashop.com/forum/import-export-csv...updating.html#301945
I've added the patch manually. Would you have updated your HikaShop, you would have fixed the problem by yourself

Hi,

Just apply the patch as explained on that other thread and it will work on that other website as well.

If you have a problem with the update of HikaShop, here is what you can do:
- download the install package of the latest version via the My account>My susbcriptions menu on our website.
- extract it on your local computer
- upload it in the tmp folder of your website via FTP
- rename the folders administrator/components/com_hikashop and components/com_hikashop via FTP to avoid permission issues on the folders/files of HikaShop
- run the install from directory option of the Joomla installer with the tmp folder where you uploaded the files and folders of the HikaShop install package
- You should now have the latest version of HikaShop on your website