product listing module missing from categories listing menu item

  • Posts: 36
  • Thank you received: 6
5 years 8 months ago #296713

-- url of the page with the problem -- : www.drumscore.com/sheet-music/browse-by-...drum-sheet-music-tab
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.11


Upgrading to the latest joomla version seems to have broken my hikashop category listings. In this post, I described that module id disappeared from the product listing under my category listing menu item.

www.hikashop.com/forum/product-category-...m-css-selectors.html

After upgrading joomla to 3.8.11, the entire module is missing. In the working version of the site, the html looks like

<div id="hikashop_category_information_menu_139" class="hikashop_category_information hikashop_categories_listing_main hikashop_category_listing_46">
  <h1>Browse Drum Sheet Music by Artist</h1>
	<div class="hikashop_subcategories_listing">
    <div class="hikashop_subcategories">
	  </div>
  </div>
  <div class="hikashop_submodules_scores" style="clear:both">
    <div id="hikashop_module_94" class="hikashop_module ">
      <div class="hikashop_products_listing">
        <div class="hikashop_products">

In the broken version it looks like
<div id="hikashop_category_information_menu_139" class="hikashop_category_information hikashop_categories_listing_main hikashop_category_listing_46">
  <h1> Browse Drum Sheet Music by Artist </h1>
	<div class="hikashop_subcategories_listing">	
    <div class="hikashop_subcategories">
	  </div>
  </div>	
</div>
<!--  HikaShop Component powered by http://www.hikashop.com -->
	<!-- version Business : 3.2.1 [1712151154] -->

Where the submodules are missing completely. The confusing thing is that some category listing pages are working.

www.drumscore.com/sheet-music/browse-by-drummer

Stranger still, when I try to recreate the product category listing, the category listing settings have no impact on the new menu item. It always shows the top level category and the page title is "product category". This even happens when I clone the working menu item shown above.

My site is heavily customized (thus the old version of hikashop), so I haven't tried newer versions of hikashop. Are there known problems with categories in hikashop 3.2.1 with newer versions of joomla?

Thanks for any help - I am at my wits end.

Cheers,
Aaron

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  • Posts: 12953
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5 years 8 months ago #296718

Hello,

The solution will be to update your Hikashop version to the last, and also check that you don't have any customization through the "Listing" file of the "Category" view of your front-end via "Hikashop->Display->Views".

Best regards,
Mohamed Thelji.

The following user(s) said Thank You: blbeta

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  • Posts: 36
  • Thank you received: 6
5 years 8 months ago #296889

Thank you. This did fix the issues.

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  • Posts: 37
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5 years 7 months ago #297045

Fixed my issue as well. Thanks.

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