"Compare products" feature doesn't work

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5 years 6 months ago #298155

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.7.1
-- PHP version -- : 5.6.37

Greetings.

I'm currently testing the compare product feature for an online catalogue but for some reason the "Compare Products" button in product listing doesn't do anything.

I'm using the following settings:
- Activate compare mode: Link
- Compare limitation: 3
- Display add to wishlist button in compare page: No

For testing reasons, I created a random product custom field called "Capacidad" and only the first 3 products in the page: maxipet.net/nuevo/productos/pet are using this field, these are:
- MaxiBala 1 L, Rosca 50.
- MaxiLight 1 L, Rosca 45.
- Max 60-20 60 ml, Rosca 20.

However, after selecting these products and then pressing the main "Compare products" button, nothing happens.

There seems to be no PHP or JS errors, maybe I'm miss to set something else in the configuration.

Can you help me out?

Last edit: 5 years 6 months ago by HALVAM. Reason: Adding link to the website

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5 years 6 months ago #298166

Hi,

I's a customization issue.
Check if you have the file templates/YOUR_TEMPLATE/html/com_hikashop/product/listing_img_title.php and rename it if you do and it should fix the problem.
It might be that you're using another view file in that product folder so if that doesn't work, try renaming the whole product folder to see if that helps.
Note that you might have to clear the cache of your website if you're using any.

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