dashboard characteristics

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  • Hikaserial Standard Hikashop Business
4 months 1 day ago #278869

-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.0

Hi,

When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.

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4 months 1 day ago #278872

Hi,

I'm not able to reproduce the problem on my end.
Are you able to reproduce the issue on our demo website ?
If yes, please provide precise step by step instructions.
If no, please provide a backend access to your website with precise step by step instructions.
www.hikashop.com/support/contact-us.html

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4 months 16 hours ago #278933

Hello,

Sorry but the provide link to your administrator redirect us to the frontend page, can you make your backend access possible please ?
Awaiting news from you.

Regards

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4 months 2 hours ago #278981

Hi, that's strange, I whitelisted your IP before. Maybe it's changed, can you send me your IP so I can check?

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3 months 4 weeks ago #278997

Hello,

Please understand that we cannot provide publicly our IP.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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3 months 4 weeks ago #279054

You should really read my forum signature before trying to send me a private message.


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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3 months 4 weeks ago #279122

Please direct me to the right procedure to ask for your IP to add to my whitelist so you can access my backend, this way it takes me up to 4 days to have somebody started to look at my problem. Thank you.

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3 months 3 weeks ago #279139

Hi,

As usual, we ask people to send credentials and private inquiries through our contact form with a link to the thread they are refering to:
www.hikashop.com/support/contact-us.html

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3 months 3 weeks ago #279256

Hi,

We were able to login and check on the issue.
Apparently, this only happens when you have a special characters in order statuses, including spaces as the filtering is too restrictive for the security.
Change the line:
$completeTask = hikaInput::get()->getCmd('task');
to:
$completeTask = hikaInput::get()->getVar('task');
in the file administrator/components/com_hikashop/controllers/toggle.php and that should work with your statuses.

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3 months 3 weeks ago #279311

Hi,

There's no such frase in the file, do you mean "$completeTask = JRequest::getCmd('task');"

I tried to change that to getVar, but that didn't work.

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3 months 3 weeks ago #279314

soryy forget this, was searching in the wrong folder, it's working now.

Last Edit: 3 months 3 weeks ago by michelpouli.

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