Shipping zone restriction - in otree appear empty shipping folder

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5 years 8 months ago #296869

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.11

Hi,
In hikashop/ system/ zones the shipping zones are empty as I do not need them for know. I configurated only countries zones to be shown in zone restrictions. But in front-end when vendor open to add new shipping method (manual) and opend restrictions zones in otree sees countries folder (with all countries) and Shipping zones folder which is empty. But shipping zones should not be visible in fornt-end? :blink: No customization was made here. Why it apears and how to fix it to not appear ?

thank you

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Last edit: 5 years 8 months ago by SEKME.

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5 years 8 months ago #296871

Hello,

How did you configured only countries zones to be shown in the zone restriction ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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5 years 8 months ago #296930

Hello, Jerome,
Sorry for late replay.
In system/zones I added only countries all other zone categories (states, tax zones etc) is empty. Please see attached file.

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5 years 8 months ago #296931

Hello,

Even if you do not have "shipping zones", that type of shipping exist and that is why there is an entry for shipping zones when you configure the zone restriction of a method.
Since the loading of the sub-elements is dynamic, it is not possible for the system to know in advance if it will be empty or not (or it will cost extra SQL queries, more CPU, etc).
And because HikaShop do not use nameboxes for the zone selection, it is not possible to compare HikaMarket and HikaShop interfaces.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: SEKME

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5 years 8 months ago #297008

Thank you for explanation. Then will add shipping zones, that folder would not be empty :)

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