Calculating no VAT with EU VAT number

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8 years 5 months ago #219094

-- url of the page with the problem -- : www.modusystem.nl
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : TAX problem

For sure I'm doing something wrong.


I want no VAT if a customer add a VAT number

CONFIGURATION:
VAT TAX zone Europe
VATnumber controle Online controle




TAXES:
1 BTW hoog BTW hoog (EU) (0%) Zone: Europe Klant type: Company with VAT nummer

2 BTW hoog BTW hoog (21%) Zone: Europe Klant type: Company without VAT-nummer

3 BTW hoog BTW hoog (21%) Zone: Europe



Jan

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8 years 5 months ago #219119

Hi,

I see several potential problems:
1. Make sure that the "default client type" setting of the HikaShop configuration is set to "individuals"
2. You can delete your first tax rule as it is not necessary.
3. in your third tax rule, you want to restrict the type of client to "individuals" as well.

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8 years 5 months ago #219149

Hi Nicolas,

Thanks for your answer.

It's working now!

Jan

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8 years 5 months ago #219151

Hmmmm. Almost :-)

When I'm in The Netherlands and ordering with my own Dutch VAT ID the Hikashop is not adding VAT.
Hikashop has to calculate me VAT.

Jan

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8 years 5 months ago #219178

That's normal. You didn't create tax rules for the netherlands.
If you want to tax everyone in the netherlands, you want to add a new tax rule for the netherlands only.
And you also want to remove the ntherlands for the Europe tax zone's sub zones listing.

The following user(s) said Thank You: janvankuijk

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8 years 5 months ago #219223

It's working now!

Thanks a lot!!
Jan

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6 years 10 months ago #272352

1. Make sure that the "default client type" setting of the HikaShop configuration is set to "individuals"

How? I did not find any hint in the docs. Thanks

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6 years 10 months ago #272357

Hello,

You can find more details in these parts of the documentation :
www.hikashop.com/support/documentation/5...nfig.html#main_taxes
www.hikashop.com/support/documentation/1...ion-listing.html#faq
www.hikashop.com/support/documentation/1...p-taxation-form.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 10 months ago #272421

Thanks, but non of these pages contain "default client type".

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6 years 10 months ago #272427

Hi,

That settings has been removed a few years ago as people were mistakenly changing it. So there is no need to check that setting. Your problem can't come from it.

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