Vote and Comments not showing

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7 years 8 months ago #247664

Hi Nicolas

I'm not sure that I understand why that suddenly changed. But now it works.

Thank you!

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7 years 8 months ago #247710

please see:
goo.gl/cw6g90

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7 years 8 months ago #247745

Hello,

@sonic69 : There is something strange from my side, I go to your link, here .

And process some tests,and for me on this page everything seems working well see by yourself :



And so, I think the issue coming from template (native issue or custom on the Css code) or override view (HikaShop view customs)...
I want have a look on this test site configuration but I haven't access for it.

Regards

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Last edit: 7 years 8 months ago by Philip.

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7 years 8 months ago #247784

Thank You

What access do you want? Access to Joomla you need?

im send joomla access to you(to pv).

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7 years 8 months ago #247804

Hello,

I just want to compare your two (official & test site) Vote & Comment configuration.
But you can do it by yourself, because for me, at least ON the test site, the issue don't remains.

So, as I wrote if issue remains it's linked to custom in two levels (template & override).

Regards

Last edit: 7 years 8 months ago by Philip.

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6 years 3 months ago #285189

Same Probleme here, have you already solved the problem?

Code is empty:

<td class="hika_comment_listing_stars hk-rating"> </td>

Thanks

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6 years 3 months ago #285191

Hello,

Please provide more details about the website and some way to see what you're talking about.
You should note that the votes are display using Javascript ; so if you have JS errors in your page (before the HikaShop JS code) it would explain why the vote is not initialized.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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3 years 4 months ago #326913

The problem is that we can't see the stars for a review.
As you can see in the screenshot, there is a comment for that product, with a number of stars voted, but we can't see them.

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3 years 4 months ago #326923

Hello,

We will need more elements to progress on your subject, can you provide :
- Your Joomla & HikaShop version
- Your Vote & Comment part configuration (in Main HikaShop Configuration => Features tab)
- An Url link to a page with the issue.

Awaiting your returns to be able to progress on your subject.
Regards

Last edit: 3 years 4 months ago by Philip.

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3 years 4 months ago #326937

This is not working even on the demo page of hikashop : Link to Hikashop demo page



My joomla version: 3.9.23
HikaShop Business: 4.4.0
Link to my page:
This message contains confidential information

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3 years 4 months ago #326958

Hello,

Thanks for your elements returns, that allow us to better understand the "issue", let's explain us :
I think you want to define "Choose which module you want to enable" option on "Vote & Comment connected".
This will associated all comment with vote, and so the rating will be displayed as side comment.
But to check this don't forget to create new comment with rating after have switched the settings, because old comment & rating are already stocked in database without be associated, so to check your new settings effect you have to create new entries.

Regards

Last edit: 3 years 4 months ago by Philip.
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