Voting star disappeared,only the number showing

  • Posts: 19
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  • Hikashop Business
5 months 2 weeks ago #296134

-- url of the page with the problem -- : www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.11
-- PHP version -- : 7.0.25

After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem.
Thank you very much .

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  • MODERATOR
5 months 2 weeks ago #296145

Hello,

Can you show us some screenshots of how you configured the "VOTE & COMMENT" section of the "Hikashop->System->Configuration->Features" ?

Thank you.

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  • Posts: 19
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  • Hikashop Business
5 months 2 weeks ago #296280

Attached is my setting for " COMMENT& VOTE" section.
Thank you very much.

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  • MODERATOR
5 months 1 week ago #296308

Hi,

As far as I can see, this is caused by a javascript error in a file of your template:
monosnap.com/file/WzQIW25dCzXAeS9tzqmXYnmkehQwxH
in www.aromahub.com/templates/bigpicture/js...font_adjuster-min.js
Because of that, the javascript initilisation for the stars can't be done as the browser stops executing it before it gets to it.
I would recommend checking with your template provider.

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  • Posts: 19
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  • Hikashop Business
5 months 1 week ago #296351

Thank you very much

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