-SOLVED- Add to Wishlist Results in White Screen

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7 years 2 months ago #262977

-- url of the page with the problem -- : 200mphmedia.net/justducks
-- HikaShop version -- : 3.0.0 BUSINESS
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.3
-- Browser(s) name and version -- : All
-- Error-message(debug-mod must be tuned on) -- : White Screen

When the "Add to Wishlist" button is trigged, the screen turns white, and is blank.

The Page Source is completely empty, so no page is being created.

Please advise as to corrective action.

Regards.

Last edit: 7 years 1 month ago by herb200mph.

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7 years 2 months ago #262995

Hi,

If you have a full blank page it indicates that you have a PHP fatal error.
First, be sure to have latest HikaShop 3.0 package.
If problem persist, please check your PHP error log or display error messages via "error reporting level" of your Joomla global settings.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 2 months ago #263053

As you will note on our information for this ticket, we use 3.0.0 Business edition.

Here is the error we receive:

Fatal error: Call to undefined method JApplicationSite::enqueMessage() in /home/mphmedia/public_html/justducks/components/com_hikashop/controllers/product.php on line 348

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  • MODERATOR
7 years 2 months ago #263056

Hi,

Thanks for the report.
Please re-download HikaShop 3.0 in order to get the fix.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 81
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7 years 1 month ago #263315

Downloaded and installed updated Hikashop.

Problem resolved.

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