Forum HikaShop General Talk about HikaShop [SOLVED]Problem with Alpha User Points
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SUJET: [SOLVED]Problem with Alpha User Points

[SOLVED]Problem with Alpha User Points il y a 1 an 5 jours #53986

Hello
I am using for some time Alpha User points and everything has worked correctly.
But since the last update I have a problem, when I change the order to "Sent" items that the user has won with the purchase lose points.
For example, if a user makes a purchase and wins 10 points when I change the order to "Shipped" these 10 points are removed.
What is the problem?
Screenshot: awesomescreenshot.com/08282knd2
Screenshot plugin Hikashop AUP: awesomescreenshot.com/02282ky58

Thank you.

Andreu
Dernière édition: il y a 1 an 4 jours par diosneptuno.
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Re: Problem with Alpha User Points il y a 1 an 5 jours #53995

  • Jerome
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Hi,

There is an option in the AlphaUserPoint plugin named "Gives Points on statuses".
In this field you have to list all valid statuses. If the order change to a status not listed, points would be removed.
When this field is empty, the plugin would just retrieve the "order confirmed status" from the HikaShop configuration.

My recommendation is (for a classical configuration): confirmed,shipped

Regards,
Jerome [ www.obsidev.com ]
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Re: Problem with Alpha User Points il y a 1 an 4 jours #54033

Hi

Thank you very much, I had not seen this option.
Problem solved
Fantastic support!

Andreu
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