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- Thank you received: 2
change language of emails
- mehdikazemi
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10 years 8 months ago #225492
by mehdikazemi
change language of emails was created by mehdikazemi
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.8
Hi,
Is it possible to change notification emails language without changing administrator language?
My vendors and customers are Persian, however our operators are more convenient with English language (because almost all Joomla documentations are in English)
Thanks in advance,
Mehdi
-- Joomla version -- : 3.4.8
Hi,
Is it possible to change notification emails language without changing administrator language?
My vendors and customers are Persian, however our operators are more convenient with English language (because almost all Joomla documentations are in English)
Thanks in advance,
Mehdi
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10 years 8 months ago #225540
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic change language of emails
Hi,
The emails are sent using the customer user default language.
If you're using Guest checkout ; your customer won't have a Joomla account so they won't have a default language.
In that case, HikaShop can't change the language before sending the email.
Regards,
The emails are sent using the customer user default language.
If you're using Guest checkout ; your customer won't have a Joomla account so they won't have a default language.
In that case, HikaShop can't change the language before sending the email.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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10 years 7 months ago #231125
by earmaster
Replied by earmaster on topic change language of emails
Hi Jerome,
Is there a language parameter for orders saved somewhere? 90% of our customers are guests and our website is in 4 languages. The first email (order placed) is in the language of the frontend, but any email sent afterwards, such as order confirmation, is in the language of our backend. I think it could be very nice to add multilingual support for guests, but for now, if the frontend language was saved somewhere, we could find a temporary solution.
Is there a language parameter for orders saved somewhere? 90% of our customers are guests and our website is in 4 languages. The first email (order placed) is in the language of the frontend, but any email sent afterwards, such as order confirmation, is in the language of our backend. I think it could be very nice to add multilingual support for guests, but for now, if the frontend language was saved somewhere, we could find a temporary solution.
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10 years 7 months ago #231167
by nicolas
Replied by nicolas on topic change language of emails
Hi,
Yes, that's something we want to add in the future.
I don't see a way to have a temporary solution without implementing that feature completely.
Yes, that's something we want to add in the future.
I don't see a way to have a temporary solution without implementing that feature completely.
The following user(s) said Thank You: earmaster
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10 years 7 months ago #231229
by earmaster
Replied by earmaster on topic change language of emails
Sounds good, thanks. I think that will be very useful for most multilingual shops.
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9 years 11 months ago #250967
by Nello
Replied by Nello on topic change language of emails
I have the same problem. there are some news about it?
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9 years 11 months ago #250969
by nicolas
Replied by nicolas on topic change language of emails
Hi,
We didn't move forward on that for now.
We didn't move forward on that for now.
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