[Skip to main content](#vessel-content) # Multilingual order email ## - **[franchina](/forum/user/59359-franchina "View franchina's Profile")** - [![franchina's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59359-franchina "View franchina's Profile") Topic Author - [ Offline](/forum/user/59359-franchina) Less More - Posts: 15 - Thank you received: 1 - 6 years 2 months ago [\#322925](#322925) by [franchina](/forum/user/59359-franchina "View franchina's Profile") *[Multilingual order email](/forum/10-translation/900588-multilingual-order-email#322925 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 Hello, Why do I receive order emails in the customer's language? for these emails I would like to use my system language. THX")* was created by *[franchina](/forum/user/59359-franchina "View franchina's Profile")* -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 Hello, Why do I receive order emails in the customer's language? for these emails I would like to use my system language. THX Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzEwLXRyYW5zbGF0aW9uLzkwMDU4OC1tdWx0aWxpbmd1YWwtb3JkZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14285 - - 6 years 2 months ago [\#322932](#322932) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Multilingual order email](/forum/10-translation/900588-multilingual-order-email#322932 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 Hello, Why do I receive order emails in the customer's language? for these emails I would like to use my system language. THX")* Hi, There is no setting to select the language the shop owner will receive the emails in. So that's the main reason. However, there is a mechanism to send the emails to the customer in their own language. Now what you can do is edit the "order admin notification" and "payment notification" via the menu System>Emails and add such code at the top of the preload section of the email: Code: <?php $orderClass = hikashop_get('class.order'); $lang = new stdClass(); $lang->order_lang = 'en-GB'; $orderClass->loadLocale($lang); ?> and that will force the language of the email to be english (or whatever language you want if you replace en-GB by another language code). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzEwLXRyYW5zbGF0aW9uLzkwMDU4OC1tdWx0aWxpbmd1YWwtb3JkZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[franchina](/forum/user/59359-franchina "View franchina's Profile")** - [![franchina's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59359-franchina "View franchina's Profile") Topic Author - [ Offline](/forum/user/59359-franchina) Less More - Posts: 15 - Thank you received: 1 - 6 years 2 months ago [\#322948](#322948) by [franchina](/forum/user/59359-franchina "View franchina's Profile") Replied by *[franchina](/forum/user/59359-franchina "View franchina's Profile")* on topic *[Multilingual order email](/forum/10-translation/900588-multilingual-order-email#322948 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 Hello, Why do I receive order emails in the customer's language? for these emails I would like to use my system language. THX")* I'm sorry but it doesn't work, I hope you fix this problem in an update, after all, if my shop is Italian I don't understand why the system sends me notifications in the buyer's language. Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzEwLXRyYW5zbGF0aW9uLzkwMDU4OC1tdWx0aWxpbmd1YWwtb3JkZXItZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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