[Skip to main content](#vessel-content) # Hikaserials doenst show the serials in customers control panel in serial list ## - **[admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile")** - [![admin@sepim.gr's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile") Topic Author - [ Offline](/forum/user/48075-admin-sepim-gr) Less More - Posts: 13 - Thank you received: 1 - - 9 years 5 months ago - 9 years 5 months ago [\#270334](#270334) by [admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile") *[Hikaserials doenst show the serials in customers control panel in serial list](/forum/14-hikaserial/890399-hikaserials-doenst-show-the-serials-in-customers-control-panel-in-serial-list#270334 "-- HikaShop version -- : 3.0.1 -- HikaSerial version -- : 1.10.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.5.9-1ubuntu4.21 Hikaserials doenst show the serials in customers control panel in serial list.When you go at the order tab in control panel then you can see your order and if you click on order number you can see the order and the serial at the bottom of the page.If you go in the serals tab of control panel no order or serial is dispalyed.")* was created by *[admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile")* -- HikaShop version -- : 3.0.1 -- HikaSerial version -- : 1.10.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.5.9-1ubuntu4.21 Hikaserials doenst show the serials in customers control panel in serial list.When you go at the order tab in control panel then you can see your order and if you click on order number you can see the order and the serial at the bottom of the page.If you go in the serals tab of control panel no order or serial is dispalyed. - [ ![ScreenShot2017-05-26at15.10.35.png](/forum/attachment/38315) ](/forum/attachment/38315 "...at15.10.35.png") [ ](/forum/attachment/38315?download=1 "...at15.10.35.png") - [ ![ScreenShot2017-05-26at15.10.09.png](/forum/attachment/38316) ](/forum/attachment/38316 "...at15.10.09.png") [ ](/forum/attachment/38316?download=1 "...at15.10.09.png") Last edit: 9 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvODkwMzk5LWhpa2FzZXJpYWxzLWRvZW5zdC1zaG93LXRoZS1zZXJpYWxzLWluLWN1c3RvbWVycy1jb250cm9sLXBhbmVsLWluLXNlcmlhbC1saXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 5 months ago [\#270341](#270341) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikaserials doenst show the serials in customers control panel in serial list](/forum/14-hikaserial/890399-hikaserials-doenst-show-the-serials-in-customers-control-panel-in-serial-list#270341 "-- HikaShop version -- : 3.0.1 -- HikaSerial version -- : 1.10.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.5.9-1ubuntu4.21 Hikaserials doenst show the serials in customers control panel in serial list.When you go at the order tab in control panel then you can see your order and if you click on order number you can see the order and the serial at the bottom of the page.If you go in the serals tab of control panel no order or serial is dispalyed.")* Hello, In the file "components/com_hikaserial/views/serials/view.html.php" please replace Code: $order_statuses = explode(',', $config->get('assignable_order_statuses', 'confirmed,shipped')); if(empty($statuses) || (count($statuses) == 1 && empty($statuses[0]))) { By Code: $order_statuses = explode(',', $config->get('assignable_order_statuses', 'confirmed,shipped')); if(empty($order_statuses) || (count($order_statuses) == 1 && empty($order_statuses[0]))) { And it should fix your issue. If the problem persist ; we will need more details about your configuration and how we can reproduce your issue in our side. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvODkwMzk5LWhpa2FzZXJpYWxzLWRvZW5zdC1zaG93LXRoZS1zZXJpYWxzLWluLWN1c3RvbWVycy1jb250cm9sLXBhbmVsLWluLXNlcmlhbC1saXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile")** - [![admin@sepim.gr's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile") Topic Author - [ Offline](/forum/user/48075-admin-sepim-gr) Less More - Posts: 13 - Thank you received: 1 - - 9 years 5 months ago [\#270467](#270467) by [admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile") Replied by *[admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile")* on topic *[Hikaserials doenst show the serials in customers control panel in serial list](/forum/14-hikaserial/890399-hikaserials-doenst-show-the-serials-in-customers-control-panel-in-serial-list#270467 "-- HikaShop version -- : 3.0.1 -- HikaSerial version -- : 1.10.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.5.9-1ubuntu4.21 Hikaserials doenst show the serials in customers control panel in serial list.When you go at the order tab in control panel then you can see your order and if you click on order number you can see the order and the serial at the bottom of the page.If you go in the serals tab of control panel no order or serial is dispalyed.")* Thanks Jerome this sollution has fixed the problem.Now all is displaying right.Thank you again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvODkwMzk5LWhpa2FzZXJpYWxzLWRvZW5zdC1zaG93LXRoZS1zZXJpYWxzLWluLWN1c3RvbWVycy1jb250cm9sLXBhbmVsLWluLXNlcmlhbC1saXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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