[Skip to main content](#vessel-content) # Guidelines for setting up an subscription ## - **[jep@historiefabrikken.dk](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile")** - [![jep@historiefabrikken.dk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile") Topic Author - [ Offline](/forum/user/57658-jep-historiefabrikken-dk) Less More - Posts: 2 - Thank you received: 0 - - 7 years 10 months ago [\#301827](#301827) by [jep@historiefabrikken.dk](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile") *[Guidelines for setting up an subscription](/forum/14-hikaserial/896504-guidelines-for-setting-up-an-subscription#301827 "-- HikaShop version -- : 4.0.1 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.0.30 -- Browser(s) name and version -- : Safari 12.0 On our website, we sell memberships. Memberships that will be renewed automatically after ONE year after they signed in. We have bought HikaSerial, but need a step by step tutorial to set that function up. We have tried hard using the documentation, but it seems to block the payment. Can you please help? Thanks in advance. /jesper")* was created by *[jep@historiefabrikken.dk](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile")* -- HikaShop version -- : 4.0.1 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.0.30 -- Browser(s) name and version -- : Safari 12.0 On our website, we sell memberships. Memberships that will be renewed automatically after ONE year after they signed in. We have bought HikaSerial, but need a step by step tutorial to set that function up. We have tried hard using the documentation, but it seems to block the payment. Can you please help? Thanks in advance. /jesper Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvODk2NTA0LWd1aWRlbGluZXMtZm9yLXNldHRpbmctdXAtYW4tc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 7 years 10 months ago [\#301836](#301836) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Guidelines for setting up an subscription](/forum/14-hikaserial/896504-guidelines-for-setting-up-an-subscription#301836 "-- HikaShop version -- : 4.0.1 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.0.30 -- Browser(s) name and version -- : Safari 12.0 On our website, we sell memberships. Memberships that will be renewed automatically after ONE year after they signed in. We have bought HikaSerial, but need a step by step tutorial to set that function up. We have tried hard using the documentation, but it seems to block the payment. Can you please help? Thanks in advance. /jesper")* Hello, If you want to have a automatic renewal, you need to use a recurring payment plugin, such as "Paypal Recurring". In the HikaSubscription configuration, there is an option to make the recurring optional ; so if a customer have a subscription product in its cart, he will be able to pay with regular payment methods and not only with recurring one. Depending that setting and the payment methods you have configuration, it could explain your issue in the checkout. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvODk2NTA0LWd1aWRlbGluZXMtZm9yLXNldHRpbmctdXAtYW4tc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jep@historiefabrikken.dk](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile")** - [![jep@historiefabrikken.dk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile") Topic Author - [ Offline](/forum/user/57658-jep-historiefabrikken-dk) Less More - Posts: 2 - Thank you received: 0 - - 7 years 10 months ago [\#301863](#301863) by [jep@historiefabrikken.dk](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile") Replied by *[jep@historiefabrikken.dk](/forum/user/57658-jep-historiefabrikken-dk "View jep@historiefabrikken.dk's Profile")* on topic *[Guidelines for setting up an subscription](/forum/14-hikaserial/896504-guidelines-for-setting-up-an-subscription#301863 "-- HikaShop version -- : 4.0.1 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.0.30 -- Browser(s) name and version -- : Safari 12.0 On our website, we sell memberships. Memberships that will be renewed automatically after ONE year after they signed in. We have bought HikaSerial, but need a step by step tutorial to set that function up. We have tried hard using the documentation, but it seems to block the payment. Can you please help? Thanks in advance. /jesper")* Thanks, Jerome Where do I find the recurring payment plugin? best Jesper Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvODk2NTA0LWd1aWRlbGluZXMtZm9yLXNldHRpbmctdXAtYW4tc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 7 years 10 months ago [\#301884](#301884) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Guidelines for setting up an subscription](/forum/14-hikaserial/896504-guidelines-for-setting-up-an-subscription#301884 "-- HikaShop version -- : 4.0.1 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.0.30 -- Browser(s) name and version -- : Safari 12.0 On our website, we sell memberships. Memberships that will be renewed automatically after ONE year after they signed in. We have bought HikaSerial, but need a step by step tutorial to set that function up. We have tried hard using the documentation, but it seems to block the payment. Can you please help? Thanks in advance. /jesper")* Hello, Paypal recurring is provided with HikaSubscription package. So you will find it in the list of methods when you create a new payment method in your HikaShop backend. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvODk2NTA0LWd1aWRlbGluZXMtZm9yLXNldHRpbmctdXAtYW4tc3Vic2NyaXB0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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