[Skip to main content](#vessel-content) # Email Subscription expired not sending ## - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 3 years 11 months ago [\#347006](#347006) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") *[Email Subscription expired not sending](/forum/14-hikaserial/905442-email-subscription-expired-not-sending#347006 "Hi Support, We have successfully received the subscription expiration notice emails, but the Subscription expired email is not sent. We have wait 3 days after we received the email with the message that the subscription will be expired after one day. How can we fix this issue? Hope you can help us.")* was created by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* Hi Support, We have successfully received the subscription expiration notice emails, but the Subscription expired email is not sent. We have wait 3 days after we received the email with the message that the subscription will be expired after one day. How can we fix this issue? Hope you can help us. [ ![screenshot-244.png](/forum/attachment/55990) ](/forum/attachment/55990 "...enshot-244.png") [ ![screenshot-243.png](/forum/attachment/55989) ](/forum/attachment/55989 "...enshot-243.png") --- Kind regards, Lumiga - [ ![screenshot-243.png](/forum/attachment/55989) ](/forum/attachment/55989 "...enshot-243.png") [ ](/forum/attachment/55989?download=1 "...enshot-243.png") - [ ![screenshot-244.png](/forum/attachment/55990) ](/forum/attachment/55990 "...enshot-244.png") [ ](/forum/attachment/55990?download=1 "...enshot-244.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvOTA1NDQyLWVtYWlsLXN1YnNjcmlwdGlvbi1leHBpcmVkLW5vdC1zZW5kaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 3 years 11 months ago [\#347025](#347025) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Email Subscription expired not sending](/forum/14-hikaserial/905442-email-subscription-expired-not-sending#347025 "Hi Support, We have successfully received the subscription expiration notice emails, but the Subscription expired email is not sent. We have wait 3 days after we received the email with the message that the subscription will be expired after one day. How can we fix this issue? Hope you can help us.")* Hello, HikaSerial just have a "subscription expiration notice" email. The other email was part of HikaShop for the old "paypal recurring" plugin. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvOTA1NDQyLWVtYWlsLXN1YnNjcmlwdGlvbi1leHBpcmVkLW5vdC1zZW5kaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? Moderators: [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.065 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)