[Skip to main content](#vessel-content) # Just operational information ## - **[ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile")** - [![ARCENCIEL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/78784-arcenciel "View ARCENCIEL's Profile") Topic Author - [ Offline](/forum/user/78784-arcenciel) Less More - Posts: 46 - Thank you received: 8 - - 3 years 4 weeks ago - 3 years 4 weeks ago [\#355643](#355643) by [ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile") *[Just operational information](/forum/14-hikaserial/907091-just-operational-information#355643 "-- HikaShop version -- : HikaShop Business: 5.0.0 -- HikaSerial version -- : HikaSubscription: 4.0.2 -- Joomla version -- : 3.10.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error We are new to Hikashop and HikaSerial. We are configuring the store and we are at a good point. At the moment we cannot understand one thing about creating a Plan. What is the Plan Files upload field for? What should we upload? An image or something else? Thanks for your attention.")* was created by *[ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile")* -- HikaShop version -- : HikaShop Business: 5.0.0 -- HikaSerial version -- : HikaSubscription: 4.0.2 -- Joomla version -- : 3.10.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error We are new to Hikashop and HikaSerial. We are configuring the store and we are at a good point. At the moment we cannot understand one thing about creating a Plan. What is the Plan Files upload field for? What should we upload? An image or something else? Thanks for your attention. - [ ![Screenshot2023-10-05alle18.05.05.png](/forum/attachment/57942) ](/forum/attachment/57942 "...le18.05.05.png") [ ](/forum/attachment/57942?download=1 "...le18.05.05.png") Last edit: 3 years 4 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvOTA3MDkxLWp1c3Qtb3BlcmF0aW9uYWwtaW5mb3JtYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 3 years 4 weeks ago [\#355644](#355644) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Just operational information](/forum/14-hikaserial/907091-just-operational-information#355644 "-- HikaShop version -- : HikaShop Business: 5.0.0 -- HikaSerial version -- : HikaSubscription: 4.0.2 -- Joomla version -- : 3.10.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error We are new to Hikashop and HikaSerial. We are configuring the store and we are at a good point. At the moment we cannot understand one thing about creating a Plan. What is the Plan Files upload field for? What should we upload? An image or something else? Thanks for your attention.")* Hello, Plan files are files that the customer can download via its customer control panel when he has an active subscription for that plan. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvOTA3MDkxLWp1c3Qtb3BlcmF0aW9uYWwtaW5mb3JtYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile")** - [![ARCENCIEL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/78784-arcenciel "View ARCENCIEL's Profile") Topic Author - [ Offline](/forum/user/78784-arcenciel) Less More - Posts: 46 - Thank you received: 8 - - 3 years 4 weeks ago [\#355652](#355652) by [ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile") Replied by *[ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile")* on topic *[Just operational information](/forum/14-hikaserial/907091-just-operational-information#355652 "-- HikaShop version -- : HikaShop Business: 5.0.0 -- HikaSerial version -- : HikaSubscription: 4.0.2 -- Joomla version -- : 3.10.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error We are new to Hikashop and HikaSerial. We are configuring the store and we are at a good point. At the moment we cannot understand one thing about creating a Plan. What is the Plan Files upload field for? What should we upload? An image or something else? Thanks for your attention.")* Here you are! It was the piece we were missing! Thank you. ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE0LWhpa2FzZXJpYWwvOTA3MDkxLWp1c3Qtb3BlcmF0aW9uYWwtaW5mb3JtYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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