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Board Categories- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription
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# [HikaSerial](/forum/14-hikaserial "View Category 'HikaSerial'") 930 topics
| A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation. |
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| | Category | Last Post |
| [ ](/forum/15-general-talk-about-hikaserial) | ### [General talk about HikaSerial](/forum/15-general-talk-about-hikaserial "View Category 'General talk about HikaSerial'") 121 topics [ ](/forum/15-general-talk-about-hikaserial/feed?format=feed&type=rss) Suggest your feature requests and ideas for HikaSerial | [Re: HikaSerial 5.0.0 & Joomla 5.x ...](/forum/15-general-talk-about-hikaserial/908467-hikaserial-5-0-0-joomla-5-x-compatibility#362500 "Hi, It natively integrates with Joomla 5.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago |
| [ ](/forum/16-serial-bug-report) | ### [Serial: Bug Report](/forum/16-serial-bug-report "View Category 'Serial: Bug Report'") 78 topics [ ](/forum/16-serial-bug-report/feed?format=feed&type=rss) Please report any bugs or errors about HikaSerial here. | [Re: PDFSerial closes Joomla output ...](/forum/16-serial-bug-report/910831-pdfserial-closes-joomla-output-buffer-during-checkout#373512 "Hello, Thank you for your feedback and sorry for the very late reply. The "ob_get_clean()" is a relic of the attachserial plugin ; but the PDF library do not perform direct output of the file. The addition of "ob_start()" is a possible solution ; but you should also be able to remove the "ob_get_clean()" too. In the next release, it will be removed. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 month 1 week ago |
| [ ](/forum/17-serial-how-to) | ### [Serial: How to?](/forum/17-serial-how-to "View Category 'Serial: How to?'") 247 topics [ ](/forum/17-serial-how-to/feed?format=feed&type=rss) If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here. | [Re: Re: Seat Number How To](/forum/17-serial-how-to/59326-re-seat-number-how-to#100000429 "Hi, For anyone reading this: picking seats like at a theatre is now possible with the plugin. You draw the hall once from its picture (rows, seat numbers, price zones such as VIP or general), and visitors choose their seats on the plan for each show; the seats are held in their cart for a few minutes while they check out. With HikaSerial, the "Seat ticket" generator that comes with the plugin gives one code per seat sold, holding the show, the date, the row and the seat number, ready to print as a QR code on a PDF ticket. There is a demo with our template: mezzanine.demo.hikashop.com/ It needs the and plugins, and HikaShop Business") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 days 4 hours ago |
| [ ](/forum/18-support-en-francais-de-hikaserial-french-support) | ### [Support en Français de HikaSerial (French Support)](/forum/18-support-en-francais-de-hikaserial-french-support "View Category 'Support en Français de HikaSerial (French Support)'") 121 topics [ ](/forum/18-support-en-francais-de-hikaserial-french-support/feed?format=feed&type=rss) Cette section de notre forum est dédiée au support de HikaSerial en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations. | [Re: Validation billet à une date p ...](/forum/18-support-en-francais-de-hikaserial-french-support/907769-validation-billet-a-une-date-precie#100000431 "Bonjour, Pour ceux qui monteraient une billetterie de concerts : plusieurs choses de ce fil existent maintenant de base. Avec le plugin , un concert est un produit avec sa liste de dates (date, heure, jauge), et un lien "Ajouter au calendrier" pour chaque date. Si les places sont numérotées, le plugin permet de les choisir sur le plan de la salle (elles sont réservées quelques minutes dans le panier avec le plugin ), et son générateur HikaSerial "Seat ticket" crée un code par place qui contient le concert, la date, le rang et le numéro, prêt pour le plugin PDF serial. La démo de notre template montre l'ensemble : mezzanine.demo.hikashop.com/") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 days 3 hours ago |
| [ ](/forum/58-hikasubscription) | ### [HikaSubscription](/forum/58-hikasubscription "View Category 'HikaSubscription'") 111 topics [ ](/forum/58-hikasubscription/feed?format=feed&type=rss) | [Re: Subscription status not changi ...](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373130 "No need for intervention. Found out myself. Cron back up-and-running. Greets,") by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") 2 months 1 week ago |
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/14-hikaserial/894923-no-pdf-in-email) | [no PDF in email](/forum/14-hikaserial/894923-no-pdf-in-email "-- url of the page with the problem -- : www.picton.place -- HikaShop version -- : 3.4.0 -- HikaSerial version -- : 2.1.1 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.2 -- Error-message(debug-mod must be tuned on) -- : SQL syntax error Hi there, I've linked serial numbers with some products like tickets or coupons.. I use PDFserial to attach a PDF to the confirmation email. That worked very well till now. And that stopped working now. A serial is still generated and linked with the product, but there is no PDF in the email. When i send an email again from the backend the error message appears. After reading some posts i followed some of your instructions to find out the details of what happens. Here is the debug-information: Es ist ein Fehler aufgetreten! 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SELECT * FROM a48ra_hikamarket_vendor AS v INNER JOIN a48ra_hikashop_product AS p ON p.product_vendor_id = v.vendor_id WHERE p.product_id = /home/.sites/289/site7648830/web/libraries/joomla/database/driver/mysqli.php:650 Call stack # Function Location 1 () JROOT/libraries/joomla/database/driver/mysqli.php:650 2 JDatabaseDriverMysqli->execute() JROOT/libraries/joomla/database/driver.php:1652 3 JDatabaseDriver->loadObject() JROOT/administrator/components/com_hikaserial/classes/order.php:1232 4 hikaserialOrderClass->retrieveConvertedData() JROOT/plugins/hikaserial/pdfserial/pdfserial.php:268 5 plgHikaserialPdfserial->loadData() JROOT/plugins/hikaserial/pdfserial/pdfserial.php:216 6 plgHikaserialPdfserial->generateData() JROOT/plugins/hikaserial/pdfserial/pdfserial.php:135 7 plgHikaserialPdfserial->onBeforeSerialMailSend() JROOT/libraries/joomla/event/event.php:70 8 JEvent->update() JROOT/libraries/joomla/event/dispatcher.php:160 9 JEventDispatcher->trigger() JROOT/administrator/components/com_hikaserial/classes/mail.php:118 10 hikaserialMailClass->beforeMailSend() JROOT/plugins/hikashop/serials/serials.php:377 11 plgHikashopSerials->onBeforeMailSend() JROOT/libraries/joomla/event/event.php:70 12 JEvent->update() JROOT/libraries/joomla/event/dispatcher.php:160 13 JEventDispatcher->trigger() JROOT/administrator/components/com_hikashop/classes/mail.php:765 14 hikashopMailClass->preProcessMail() JROOT/administrator/components/com_hikashop/classes/mail.php:787 15 hikashopMailClass->sendMail() JROOT/administrator/components/com_hikashop/controllers/order.php:347 16 OrderController->savemail() JROOT/libraries/src/MVC/Controller/BaseController.php:710 17 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/administrator/components/com_hikashop/helpers/helper.php:1885 18 hikashopController->execute() JROOT/administrator/components/com_hikashop/hikashop.php:71 19 require_once() JROOT/libraries/src/Component/ComponentHelper.php:382 20 Joomla\CMS\Component\ComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:357 21 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:101 22 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:159 23 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:195 24 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/index.php:51 Hope you can help greetings Peter") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 4 months ago, by [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") [Last Post](/forum/14-hikaserial/894923-no-pdf-in-email#293732 "Thanks for the quick support - it works again. greetings Peter") 8 years 4 months ago by [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") | Replies:4 Views:2497 | [Last Post](/forum/14-hikaserial/894923-no-pdf-in-email#293732 "Thanks for the quick support - it works again. greetings Peter") by [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") 8 years 4 months ago |
| [](/forum/14-hikaserial/894828-serial-listing-module) | [Serial Listing Module](/forum/14-hikaserial/894828-serial-listing-module "-- url of the page with the problem -- : www.associazioneformatori.it/ -- HikaShop version -- : 3.4.0 -- HikaSerial version -- : 2.1.1 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1.1 -- Browser(s) name and version -- : Chrome Is it possible to have the serial listing in a module?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 5 months ago, by [bassi](/forum/user/35141-bassi "View bassi's Profile") [Last Post](/forum/14-hikaserial/894828-serial-listing-module#293221 "Hello, Right now, if you want such kind of module, the best would be to create a custom module (so it requires a little development) in order to perform a " hikaserial::getLayout " to call the HikaSerial listing view ; or to perform the loading/display of the serials directly in your module. It would mostly depends on what kind of display you want to have. Regards,") 8 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:2559 | [Last Post](/forum/14-hikaserial/894828-serial-listing-module#293221 "Hello, Right now, if you want such kind of module, the best would be to create a custom module (so it requires a little development) in order to perform a " hikaserial::getLayout " to call the HikaSerial listing view ; or to perform the loading/display of the serials directly in your module. It would mostly depends on what kind of display you want to have. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 5 months ago |
| [](/forum/14-hikaserial/894784-payfast-subscriptions-with-hikasubscriptions-and-recurring-payments) | [PayFast Subscriptions with Hikasubscriptions and recurring payments](/forum/14-hikaserial/894784-payfast-subscriptions-with-hikasubscriptions-and-recurring-payments "-- url of the page with the problem -- : mamabubbles.co.za/index.php?option=com_h...=checkout&Itemid=169 -- HikaShop version -- : 3.4.0 -- HikaSerial version -- : 2.1.1 -- Joomla version -- : 3.8.7 -- PHP version -- : 7.0 -- Browser(s) name and version -- : Firefox Dev Edition Latest -- Error-message(debug-mod must be tuned on) -- : No message Hi guys I have been experiencing a multitude of challenges setting up my hikashop. I am trying to set up a store for my laundrette where there are 2 types of products 1. memberships that you buy and pay for monthly: so the customer at check out specifies quantity e.g. 3 washing baskets and is charged on the 1st of the month every month for 3 washing baskets. 2. Once off products that are charged at check out only e.g. dry clean my suit I have payfast and paypal membership and I chose hikashop because it is the only store with subscription and payment plugins for both of these gateways. I use payfast because I am in South Africa and my store runs in Rands. These are my problems: 1. Payfast subscriptions I cannot see settings for recurring payments in the paypal payments plugin. I have checked their website www.payfast.co.za/subscriptions/ and it shows that they support recurring payments but when I enable subscriptions in Hikasubscriptions I can't use payfast payments. 2. Paypal is not available at check out. I assume because my store runs in Rands and PayPal is in USD paypal is not available at check out. I need to set the plugin to convert the Rand price to USD and then take to PayPal for check out. How can I achieve this without the customer having to set the currency using the currency module as I will lose business because a lot of my customers simply won't do that. I need to create PayPal recurring payments as well for my subscriptions. Please I have been going through pages and pages of documentation and I can't find answers for these specific use cases.") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 5 months ago, by [AriellaMurahwa](/forum/user/56935-ariellamurahwa "View AriellaMurahwa's Profile") [Last Post](/forum/14-hikaserial/894784-payfast-subscriptions-with-hikasubscriptions-and-recurring-payments#293078 "Hello, We do have a list of plugin that we want to update to include the support of recurring. But unfortunately, we cannot work with all of them in the same time ; we have to prioritize the most used plugins first. Regards,") 8 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:3039 | [Last Post](/forum/14-hikaserial/894784-payfast-subscriptions-with-hikasubscriptions-and-recurring-payments#293078 "Hello, We do have a list of plugin that we want to update to include the support of recurring. But unfortunately, we cannot work with all of them in the same time ; we have to prioritize the most used plugins first. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 5 months ago |
| [](/forum/14-hikaserial/894759-incorrect-header-line-from-imported-data) | [Incorrect Header line from imported data](/forum/14-hikaserial/894759-incorrect-header-line-from-imported-data "Is there a step-by-step guide to importing Serials ? It seems too complicated, I am getting this error but I have no idea what format I should be using. I understand Licence Pack 1 & the actual serial nu,mber, but what goes in the header line here? pack_name,serial_data "License Pack 1","00000001" "License Pack 1","00000002" "License Pack 1","00000003"") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 5 months ago, by [aisweb](/forum/user/36325-aisweb "View aisweb's Profile") [Last Post](/forum/14-hikaserial/894759-incorrect-header-line-from-imported-data#292959 "Hello, We do have a documentation page which list all fields/column that you can add in your CSV content. www.hikashop.com/support/documentation/1...kaserial-import.html Let us know if you have further question about the fields. Regards,") 8 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:2764 | [Last Post](/forum/14-hikaserial/894759-incorrect-header-line-from-imported-data#292959 "Hello, We do have a documentation page which list all fields/column that you can add in your CSV content. www.hikashop.com/support/documentation/1...kaserial-import.html Let us know if you have further question about the fields. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 5 months ago |
| [](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials) | [HikaSerial Coupon Gen Plugin duplicate serials](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials "-- HikaShop version -- : 2.6.3 -- HikaSerial version -- : 1.10.4 -- Joomla version -- : 3.6.2 Good afternoon, I just got an email from a client. It seems that the coupon gen plugin for HikaSerial that we are using to create gift cards is generating duplicate serials. It has only happened once so far. How do I prevent this from happening? I looked at the two orders to make sure it wasn't a typo on the client's part, but no - they truly are duplicate serials on two separate orders. Any help would be much appreciated. I have attached the config screen for the coupon gen plugin in case you need it. Many thanks, Leslie") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 10 years 2 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials#292672 "Hello, There is no modification in the HikaSerial core regarding that. As explained previously, more serials you have, less "empty slots" are available. And if your generate have few possibilities, you increase the chances of conflicts. Even with an algorithm to detect duplication ; if you do not have enough available slots, you can have some really close to an infinite loop since you would require to try a very high number of combination to find an available one (which can also result to a very high number of database queries). Regards,") 8 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:3430 | [Last Post](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials#292672 "Hello, There is no modification in the HikaSerial core regarding that. As explained previously, more serials you have, less "empty slots" are available. And if your generate have few possibilities, you increase the chances of conflicts. Even with an algorithm to detect duplication ; if you do not have enough available slots, you can have some really close to an infinite loop since you would require to try a very high number of combination to find an available one (which can also result to a very high number of database queries). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 5 months ago |
| [](/forum/14-hikaserial/894599-attach-1-serial-per-item-in-product-list) | [attach 1 serial per item in product list](/forum/14-hikaserial/894599-attach-1-serial-per-item-in-product-list "-- HikaShop version -- : 3.4.0 -- HikaSerial version -- : 2.1.1 -- Joomla version -- : 3.8.7 -- PHP version -- : 7.1 Hi! I wonder if this can be done. Since I was certain to succeed it when I saw the component. Hope I was right! I just need to attach a serial number to each item in a product. So I can use it for guaranties in my eshop. Is it possible? Pls say yes") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 6 months ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") [Last Post](/forum/14-hikaserial/894599-attach-1-serial-per-item-in-product-list?start=20#292670 "Ok, I got it Jerome ! Thank you! The last goal would be if I could assign also 1 serial per product when I add a new product with a quantity of 5 for example. So each item can have its serial, when I create a new product. When I buy 5 iphone 6s for example, each item in the invoice has already its serial. Is this possible?") 8 years 5 months ago by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") - [1](/forum/14-hikaserial/894599-attach-1-serial-per-item-in-product-list?start=0 "Page:1") - [2](/forum/14-hikaserial/894599-attach-1-serial-per-item-in-product-list?start=20 "Page:2") | Replies:25 Views:6924 | [Last Post](/forum/14-hikaserial/894599-attach-1-serial-per-item-in-product-list?start=20#292670 "Ok, I got it Jerome ! Thank you! The last goal would be if I could assign also 1 serial per product when I add a new product with a quantity of 5 for example. So each item can have its serial, when I create a new product. When I buy 5 iphone 6s for example, each item in the invoice has already its serial. Is this possible?") by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") 8 years 5 months ago |
| [](/forum/14-hikaserial/894554-avoiding-duplicate-serial-generation) | [Avoiding duplicate serial generation](/forum/14-hikaserial/894554-avoiding-duplicate-serial-generation "-- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Not an error Hi, I have a custom serial generator which creates serials for products. However, and order can have the same product on multiple lines because we use custom fields. e.g. Line Item 1: Qty 2, Product 123, CustomField: ABC (serial gen CustomGenPack attached) Line Item 2: Qty 1, Product 123, CustomField: DEF (serial gen CustomGenPack attached) The desired behaviour would to generate 3 serials. 2 for line item 1, and one for line item 2 The problem is, the serial generator is run twice, once for each instance of the product, with the result that I actually generate 6 serials - 3 for each order line. How can this be avoided? Is there any way to identify which order line is being called within the serial generator? Many thanks, Oliver") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 6 months ago, by [ohall](/forum/user/16115-ohall "View ohall's Profile") [Last Post](/forum/14-hikaserial/894554-avoiding-duplicate-serial-generation#292035 "Hello, It would depends if you have modified elements in the HikaSerial core or not. But if all is within your generator plugin ; the plugin interfaces/functions haven't change between HikaSerial 1.x and HikaSerial 2.x. Some elements of the core has been rewrite in order to handle the "subscription" features provided by HikaSerial Subscription and the backend UI has been cleaned up. HikaSerial 2.x have also various modification to handle high quantity of serial in websites ; we now have users with several millions of serials (and orders with hundreds of serials). We gathered information and feedback in order to perform optimizations and some are still under development. Afterwards, when you perform an update, and specially a major one, a backup is still recommended for safety. Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:11 Views:2774 | [Last Post](/forum/14-hikaserial/894554-avoiding-duplicate-serial-generation#292035 "Hello, It would depends if you have modified elements in the HikaSerial core or not. But if all is within your generator plugin ; the plugin interfaces/functions haven't change between HikaSerial 1.x and HikaSerial 2.x. Some elements of the core has been rewrite in order to handle the "subscription" features provided by HikaSerial Subscription and the backend UI has been cleaned up. HikaSerial 2.x have also various modification to handle high quantity of serial in websites ; we now have users with several millions of serials (and orders with hundreds of serials). We gathered information and feedback in order to perform optimizations and some are still under development. Afterwards, when you perform an update, and specially a major one, a backup is still recommended for safety. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago |
| [](/forum/14-hikaserial/894515-change-price-of-recurring-payment-paypal) | [Change price of recurring payment Paypal](/forum/14-hikaserial/894515-change-price-of-recurring-payment-paypal "-- HikaShop version -- : 3.2.2 -- HikaSerial version -- : 2.0.2 -- Joomla version -- : 3.7.2 -- PHP version -- : 5.6.31 Hi, I am trying to setup recurring payments with the Hikashop Paypal Recurring Payment Plugin. The recur payment can be created and paid periodically via Paypal. The question is how can i modify the amount of the existing recurring payment? (On both Hikashop and Paypal payment) (e.g. To change from $2/day to $3/day) Cheers, Kenneth") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 6 months ago, by [FORIDA\_LTD](/forum/user/54676-forida-ltd "View FORIDA_LTD's Profile") [Last Post](/forum/14-hikaserial/894515-change-price-of-recurring-payment-paypal#291725 "Hello, I don't know how your website is structured and how you have configure the subscription ; nor why you need to contact your customers one by one. What I can tell you is that HikaSerial Subscription have an email notification system for subscription expiration notice. You also have "mass email" function in Joomla. You can also find mailing component (like Acymailing) to send a message to every person in a specific list (or user group). Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:3433 | [Last Post](/forum/14-hikaserial/894515-change-price-of-recurring-payment-paypal#291725 "Hello, I don't know how your website is structured and how you have configure the subscription ; nor why you need to contact your customers one by one. What I can tell you is that HikaSerial Subscription have an email notification system for subscription expiration notice. You also have "mass email" function in Joomla. You can also find mailing component (like Acymailing) to send a message to every person in a specific list (or user group). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago |
| [](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice) | [How to add gift certificate serial number to invoice?](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice "-- HikaShop version -- : 3.3.0 -- HikaSerial version -- : 2.1.0 -- Joomla version -- : 3.8.6 My client has a website that uses Joomla and HikaShop + HikaSerial. One of their products is a gift card. When they receive email notification of an order placed for a gift card, or when they look up the invoice for such an order on the back end, they see the following information about the order: gift card amount gift card recipient info What is not present is the gift card serial number. Since they have a third party tracking software that they have to add this info to, it would be helpful if the gift card serial number were also displayed. It would save them from having to manually look up each gift card order email to get the serial number. Many thanks!") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 6 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291471 "Hello, There is no "gift certificate serial" ; there are just "serials". All serials are display in that list since there is no "type" of serial, just serials. Afterwards if you do want to do some customization and add custom code to retrieve information from "order/item" custom field ; that is possible but it's development. Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:3007 | [Last Post](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291471 "Hello, There is no "gift certificate serial" ; there are just "serials". All serials are display in that list since there is no "type" of serial, just serials. Afterwards if you do want to do some customization and add custom code to retrieve information from "order/item" custom field ; that is possible but it's development. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago |
| [](/forum/14-hikaserial/894422-where-do-i-go-to-change-the-text-download-gift-card) | [Where do I go to change the text "download gift card"](/forum/14-hikaserial/894422-where-do-i-go-to-change-the-text-download-gift-card "-- HikaSerial version -- : 1.10.4 -- Joomla version -- : 3.8.6 Hey I am using hikaserial 1.10.4. I know this is not the newest version, but we had to make some modifications to it previously and that is why we are still on this version. My question is under the control panel/user account when you log in on the downloadable product section or existing orders sections there is some text that says "download gift card", this also shows on the emails that are sent out to the admin order notification and customer order that is sent out. How do I change the text "download gift card". I realize there may be multiple places that this has to be changed and I tried to override this in the language file but it does not show up in there. I have looked through the layout overrides and I cannot find out where this is coming from. I attached screenshots to show you where I am talking about changing this. Thanks, Josh") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 6 months ago, by [jschroeder](/forum/user/13561-jschroeder "View jschroeder's Profile") [Last Post](/forum/14-hikaserial/894422-where-do-i-go-to-change-the-text-download-gift-card#291232 "Hello, Your page "download your gift card" is not related to HikaSerial ; it seems to be the HikaShop download listing page (feature of commercial edition of HikaShop). Regarding the "download gift card" in your order details ; it should display the filename that you have specified in your product configuration. You can edit your product files to change the name of it (and it's still related to HikaShop and not HikaSerial). Afterwards, please note that you can override every HikaShop (and HikaSerial) translations : www.hikashop.com/download/languages.html#modify If you have any further question ; please open a new thread in the HikaShop section of the forum since there is currently not direct relation with HikaSerial feature in your current message. Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:2505 | [Last Post](/forum/14-hikaserial/894422-where-do-i-go-to-change-the-text-download-gift-card#291232 "Hello, Your page "download your gift card" is not related to HikaSerial ; it seems to be the HikaShop download listing page (feature of commercial edition of HikaShop). Regarding the "download gift card" in your order details ; it should display the filename that you have specified in your product configuration. You can edit your product files to change the name of it (and it's still related to HikaShop and not HikaSerial). Afterwards, please note that you can override every HikaShop (and HikaSerial) translations : www.hikashop.com/download/languages.html#modify If you have any further question ; please open a new thread in the HikaShop section of the forum since there is currently not direct relation with HikaSerial feature in your current message. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago |
| [](/forum/14-hikaserial/893840-change-file-in-the-plan-does-not-works) | [Change file in the plan does not works](/forum/14-hikaserial/893840-change-file-in-the-plan-does-not-works "-- url of the page with the problem -- : localhost -- HikaSerial version -- : 2.1.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 7.0 When I create a plan I can add files, when I edit the plan then it's impossible to add files, I does not see any error, simply after save plan the uploaded files are removed.") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 8 months ago, by [fdesanto](/forum/user/4029-fdesanto "View fdesanto's Profile") [Last Post](/forum/14-hikaserial/893840-change-file-in-the-plan-does-not-works#288181 "Hello, Thank you for the report. We will add that fix/patch in our end. Regards,") 8 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:3068 | [Last Post](/forum/14-hikaserial/893840-change-file-in-the-plan-does-not-works#288181 "Hello, Thank you for the report. We will add that fix/patch in our end. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 8 months ago |
| [](/forum/14-hikaserial/893727-hikaserial-hikasubscription-2-1-0-is-available) | [HikaSerial / HikaSubscription 2.1.0 is available !](/forum/14-hikaserial/893727-hikaserial-hikasubscription-2-1-0-is-available "The new release of HikaSerial/HikaSubscription is now available That new version provide some improvements for HikaSerial in general but it mostly add new features for HikaSubscription. Even if HikaShop 3.3.0 is just release, that version is still compatible with 3.2.2. Improvements in the 2.1.x version: * Subscription downloads * Migration to hikaInput system * Optimization for the import system Full The subscription downloads feature allow you to add "files" to your HikaSubscription plans. When a customer have a valid subscription, he will be able to downloads all files related to its subscriptions' plans. Since it was not possible to merge the HikaShop download listing with the subscription downloads ; HikaSubscription have its own download interface for the front-end customer dashboard. Do not hesitate to read our documentation/tutorials and give us your feedback. If you want to know more about HikaSerial and what you can do with it, you can read") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 8 months ago, by [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") [Last Post](/forum/14-hikaserial/893727-hikaserial-hikasubscription-2-1-0-is-available#287457 "The new release of HikaSerial/HikaSubscription is now available That new version provide some improvements for HikaSerial in general but it mostly add new features for HikaSubscription. Even if HikaShop 3.3.0 is just release, that version is still compatible with 3.2.2. Improvements in the 2.1.x version: * Subscription downloads * Migration to hikaInput system * Optimization for the import system Full The subscription downloads feature allow you to add "files" to your HikaSubscription plans. When a customer have a valid subscription, he will be able to downloads all files related to its subscriptions' plans. Since it was not possible to merge the HikaShop download listing with the subscription downloads ; HikaSubscription have its own download interface for the front-end customer dashboard. Do not hesitate to read our documentation/tutorials and give us your feedback. If you want to know more about HikaSerial and what you can do with it, you can read") 8 years 8 months ago by [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") | Replies:0 Views:3781 | [Last Post](/forum/14-hikaserial/893727-hikaserial-hikasubscription-2-1-0-is-available#287457 "The new release of HikaSerial/HikaSubscription is now available That new version provide some improvements for HikaSerial in general but it mostly add new features for HikaSubscription. Even if HikaShop 3.3.0 is just release, that version is still compatible with 3.2.2. Improvements in the 2.1.x version: * Subscription downloads * Migration to hikaInput system * Optimization for the import system Full The subscription downloads feature allow you to add "files" to your HikaSubscription plans. When a customer have a valid subscription, he will be able to downloads all files related to its subscriptions' plans. Since it was not possible to merge the HikaShop download listing with the subscription downloads ; HikaSubscription have its own download interface for the front-end customer dashboard. Do not hesitate to read our documentation/tutorials and give us your feedback. If you want to know more about HikaSerial and what you can do with it, you can read") by [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") 8 years 8 months ago |
| [](/forum/14-hikaserial/893464-no-codes-shown-in-customer-email) | [No Codes shown in Customer Email](/forum/14-hikaserial/893464-no-codes-shown-in-customer-email "-- HikaShop version -- : 3.2.2 -- HikaSerial version -- : 2.0.2 -- Joomla version -- : 3.7.5 -- PHP version -- : 5.0 -- Browser(s) name and version -- : FF Quantum 57.0.4 -- Error-message(debug-mod must be tuned on) -- : none I have tried to set up HikaSerial but it is not working, here's what happened: ----- I did this: 1. set up a Serial with codes like this: serial000 serial001 serial002 ...etc 2. Assigned to a Pack, Pack Data SQL 3. Attached to the Variant of our Product 4. Published 'AttachSerial' Plugin FIRST TEST PURCHASE: *ALL* 10 of the codes was attached to the email. (see Screenshot) ALL OTHER TESTS SINCE THEN: No codes attached to any emails. ----- I repeated the entire setup with a new Serial, formatted like this: "code 0", "Serial000" "code 1", "Serial001' "code 2", "Serial002' ...etc Added to a new Pack. Added that Pack to the Product. But no codes at all are in the emails. Please see attached screenshots and thank you so much for any help.") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 9 months ago, by [aisweb](/forum/user/36325-aisweb "View aisweb's Profile") [Last Post](/forum/14-hikaserial/893464-no-codes-shown-in-customer-email#286009 "Hello, 1 - Please read the documentation for the setting "assignable order status", the value you set is not the right one : www.hikashop.com/support/documentation/1...ation.html#main_main What you're describing and what your setting indicates are not compatible : so I suspect that you're modifying the order statuses in the HikaShop backend order listing ; while you shouldn't. If you want to update an order status, you must do it via the Order details page. 2 - Are you sure that you did not have the pack setting "random pickup" when you performed your test ? ("Use fast random" is not about that, you can find explanations in our documentation). Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:3034 | [Last Post](/forum/14-hikaserial/893464-no-codes-shown-in-customer-email#286009 "Hello, 1 - Please read the documentation for the setting "assignable order status", the value you set is not the right one : www.hikashop.com/support/documentation/1...ation.html#main_main What you're describing and what your setting indicates are not compatible : so I suspect that you're modifying the order statuses in the HikaShop backend order listing ; while you shouldn't. If you want to update an order status, you must do it via the Order details page. 2 - Are you sure that you did not have the pack setting "random pickup" when you performed your test ? ("Use fast random" is not about that, you can find explanations in our documentation). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago |
| [](/forum/14-hikaserial/893408-how-to-customise-hikaserial-serial-listing-menu-to-include-some-extra-data) | [How to customise HikaSerial » Serial listing menu to include some extra\_data](/forum/14-hikaserial/893408-how-to-customise-hikaserial-serial-listing-menu-to-include-some-extra-data "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 -- PHP version -- : 5.6.32 Hi, I want logged in users to be able to view their current serials but with a small twist. I need to display a value contained in serial_extra_data next to each serial number. Where do I go to customise this and any pointers on the approach to take? Kind regards Conrad") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 9 months ago, by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") [Last Post](/forum/14-hikaserial/893408-how-to-customise-hikaserial-serial-listing-menu-to-include-some-extra-data#285717 "Hello Okay ; we will take a look at that ! Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:3283 | [Last Post](/forum/14-hikaserial/893408-how-to-customise-hikaserial-serial-listing-menu-to-include-some-extra-data#285717 "Hello Okay ; we will take a look at that ! Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago |
| [](/forum/14-hikaserial/893285-piece-jointe-manquante) | [Pièce jointe manquante](/forum/14-hikaserial/893285-piece-jointe-manquante "Bonjour, un problème de pièce jointe manquante est arrivé alors que je n'ai pas changé la config et que tout allait bien avant. voici la config de l'attach serial exemple le serial est bien généré et envoyé dans le mail de confirmation de commande, mais la carte cadeau n'est plus en pièce jointe. Mon client m'a appelé car toutes ses commandes de Noel ont ce problème, je suis très embarrassé. Cordialement") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 10 months ago, by [Minie](/forum/user/43321-minie "View Minie's Profile") [Last Post](/forum/14-hikaserial/893285-piece-jointe-manquante#285528 "Bonjour, merci beaucoup c'est parfait :) Cordialement") 8 years 9 months ago by [Minie](/forum/user/43321-minie "View Minie's Profile") | Replies:15 Views:4435 | [Last Post](/forum/14-hikaserial/893285-piece-jointe-manquante#285528 "Bonjour, merci beaucoup c'est parfait :) Cordialement") by [Minie](/forum/user/43321-minie "View Minie's Profile") 8 years 9 months ago |
| [](/forum/14-hikaserial/893371-coupon-dans-frontend) | [Coupon dans frontend](/forum/14-hikaserial/893371-coupon-dans-frontend "-- HikaShop version -- : 3.2.2 -- HikaSerial version -- : 2.0.2 -- Joomla version -- : 3.8.3 -- PHP version -- : 5.5.38 Bonjour J'ai réussi a faire un coupon la pas de problème. il est bien dans le mail en téléchargement. Je voudrais savoir si il et possible de passer par le frondent dans le dossier commande pour le télécharger ? quand j'y vais il y a bien un téléchargement , mais s'est le n° de série est en version excel pas l'image que j'ai créé. A mon avis j'ai du loupé un truck mais quoi ?????? une fois la commande passée merci d'avoir passé commande vous pouvez maintenant accéder à votre commande ici ok mais après pas de téléchargement ou d'image du bon ?????? Pouvez vous me dire ce que j'ai loupé Cordialement") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 9 months ago, by [acconat](/forum/user/33203-acconat "View acconat's Profile") [Last Post](/forum/14-hikaserial/893371-coupon-dans-frontend#285489 "Bonjour, CF : www.hikashop.com/support/documentation/1...ns-attachserial.html Avec le plugin "attach serial" vous pouvez activer une option pour autoriser le téléchargement. A ce moment là vous aurez un code ( #hikaserial:attachserial:XXX ) qu'il faudra utiliser pour créer un fichier dynamique pour votre produit. www.hikashop.com/support/documentation/2...uct-form.html#images Ainsi vous aurez un accès à un téléchargement de fichier, qui sera un fichier dynamique géré par le plugin "attach serial". Le fichier sera relatif au produit et sera même accessible via la page "download" d'HikaShop. Cordialement") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:2501 | [Last Post](/forum/14-hikaserial/893371-coupon-dans-frontend#285489 "Bonjour, CF : www.hikashop.com/support/documentation/1...ns-attachserial.html Avec le plugin "attach serial" vous pouvez activer une option pour autoriser le téléchargement. A ce moment là vous aurez un code ( #hikaserial:attachserial:XXX ) qu'il faudra utiliser pour créer un fichier dynamique pour votre produit. www.hikashop.com/support/documentation/2...uct-form.html#images Ainsi vous aurez un accès à un téléchargement de fichier, qui sera un fichier dynamique géré par le plugin "attach serial". Le fichier sera relatif au produit et sera même accessible via la page "download" d'HikaShop. Cordialement") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago |
| [](/forum/14-hikaserial/893242-hikaserial-hikasubscription-2-0-2-are-available) | [HikaSerial / HikaSubscription 2.0.2 are available](/forum/14-hikaserial/893242-hikaserial-hikasubscription-2-0-2-are-available "The new release of HikaSerial is now available, with a new edition : HikaSerial Subscription (or HikaSubscription) This new version integrates with the new features of HikaShop so it requires the latest version: 3.2.2 or newer. So please be sure that your HikaShop version is good before updating HikaSerial. New features in the 2.0.x version: * Subscription system * Integration with the HikaShop 3.2.2 recurring system * New interfaces * Support of product bundle * PDF serial plugin Full After the release of HikaSerial 2.0.0 and the beta program around HikaSubscription this summer ; we decided to take more development time and provide a first final release including the recurring system. With the publication of HikaShop 3.2.2 today ; the new recurring system in the HikaShop core, so we are now able to propose HikaSerial Subscription and its first recurring plugin : Paypal Recurring. We hope that this component will please you and that we will have a lot of feedback to improve it and make it the best subscription component for Joomla! Do not hesitate to read our documentation/tutorials and give us your feedback. If you want to know more about HikaSerial and what you can do with it, you can read") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 10 months ago, by [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") [Last Post](/forum/14-hikaserial/893242-hikaserial-hikasubscription-2-0-2-are-available#284854 "Hello, Like "HikaShop Essential to Business" and "HikaMarket front-end to multi-vendor", we will publish an upgrade product which will act exactly the other upgrades (you pay the difference). For the moment, please use the "contact us" form for more details. Regards,") 8 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:5943 | [Last Post](/forum/14-hikaserial/893242-hikaserial-hikasubscription-2-0-2-are-available#284854 "Hello, Like "HikaShop Essential to Business" and "HikaMarket front-end to multi-vendor", we will publish an upgrade product which will act exactly the other upgrades (you pay the difference). For the moment, please use the "contact us" form for more details. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 10 months ago |
| [](/forum/14-hikaserial/892801-eticket-cannot-consume) | [eTicket - cannot consume](/forum/14-hikaserial/892801-eticket-cannot-consume "-- url of the page with the problem -- : develop.egulp.net -- HikaShop version -- : 3.2.1 -- HikaSerial version -- : 2.0.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.1.9 -- Browser(s) name and version -- : Chrome 62 Hi guys, 1 - I followed the step by step; 2 - I set "Author" group in the Group filter plugin configuration; 3 - I configured the following a little bit the example the example; Now, as far as I understood the most important line in the image generation is: Type: Dynamic text = don't understanding where is the error I added directly te product URL like: https://YOUR_WEBSITE_URL/... Format: QR Code = I added the URL https://YOUR_WEBSITE_URL/index.php?option=com_hikaserial&ctrl=serial&task=consume&hikaserial[serial_data]={serial.serial_data}&hikaserial[format]=html --- I downloaded and installed on my phone the --- in the phone browser I login in the site with the "Author" User --- I buy the product and the email with the attached serial QR Code is sent --- An "Assigned" Serial is created for the user i thebackend --- I scan with the Barcode Scanner App the QR Code and I click on the shown link The Event product page is opened, but no "consume" messages and the Serial Status is always "Assigned" Please, What is wrong ? What am I missing ?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 11 months ago, by [joomleb](/forum/user/2322-joomleb "View joomleb's Profile") [Last Post](/forum/14-hikaserial/892801-eticket-cannot-consume#282733 "Hello, 1 - Yes, it does not change my answer. 2 - Please read carefully the document. Because the configuration that you posted cannot work for the third entry since you're using "Product..." and afterwards you enter a value for "Dynamic text" ; when you're using "Product..." you just need to put the name of the field you want to display. As far as I can see regarding your screenshot, it did not work before. 3 - Please read my messages very carefully. Even text in parentheses. If you take a look at your screenshot you will see that you put text in a lot of inputs, even the wrong ones. Instead of that incorrect content which would generate more issues than other thing ; you need to enter the real parameters for the QRCode.") 8 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:3306 | [Last Post](/forum/14-hikaserial/892801-eticket-cannot-consume#282733 "Hello, 1 - Yes, it does not change my answer. 2 - Please read carefully the document. Because the configuration that you posted cannot work for the third entry since you're using "Product..." and afterwards you enter a value for "Dynamic text" ; when you're using "Product..." you just need to put the name of the field you want to display. As far as I can see regarding your screenshot, it did not work before. 3 - Please read my messages very carefully. Even text in parentheses. If you take a look at your screenshot you will see that you put text in a lot of inputs, even the wrong ones. Instead of that incorrect content which would generate more issues than other thing ; you need to enter the real parameters for the QRCode.") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 11 months ago |
| [](/forum/14-hikaserial/892569-qrcode-reader-directly-e-ticket-consumption) | [QRcode reader: directly e-ticket consumption](/forum/14-hikaserial/892569-qrcode-reader-directly-e-ticket-consumption "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.2.1 -- HikaSerial version -- : 2.0.0 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : firefox Hi! I'm creating my serials using "AttachSerial - HikaSerial plugin" . The QRcode will be created like this now I want to check the e-ticket's validity with a QRcode reader. Using the barcoo-reader on my Samsung, first it opens a site displaying the translation of the CONSUME_INVALID_SERIAL field. But when I press "open within browser" I will be redirected on my site with the final feedback of validity. Might it be possible to get the validity feedback directly - without the "first step"? I enclosed two screenshots....") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 9 years 1 day ago, by [Frank.Oehlen](/forum/user/50131-frank-oehlen "View Frank.Oehlen's Profile") [Last Post](/forum/14-hikaserial/892569-qrcode-reader-directly-e-ticket-consumption#281492 "Hello, I suppose that you're using the "group filter" plugin or that you configure HikaSerial to not authorize the consumption by guest account. It would explain why your smartphone application cannot consume (since it is not logged) and your browser can (I suppose you're log-in). Regards,") 9 years 1 day ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:3089 | [Last Post](/forum/14-hikaserial/892569-qrcode-reader-directly-e-ticket-consumption#281492 "Hello, I suppose that you're using the "group filter" plugin or that you configure HikaSerial to not authorize the consumption by guest account. It would explain why your smartphone application cannot consume (since it is not logged) and your browser can (I suppose you're log-in). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 1 day ago |
| [](/forum/14-hikaserial/892084-serial-pdf-no-image-as-background) | [serial pdf no image as background](/forum/14-hikaserial/892084-serial-pdf-no-image-as-background "-- HikaShop version -- : 3.2.0 -- HikaSerial version -- : 2.0.0 -- Joomla version -- : 3.8 -- PHP version -- : 7.0 Hi, Just purchased Hikaserial. Took some time to figure it all out, but now it's working. But I can't get the pdf-plugin to generate a coupon with my own background. Tried a test with the "ticket.png", but that doesn't work too. The PNG coupon is fine, but the pdf gives a empty background as if it can't find the base-image. I used the same path as in the png (attachserial) plugin, but it's not working. What could I do wrong?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 9 years 1 month ago, by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") [Last Post](/forum/14-hikaserial/892084-serial-pdf-no-image-as-background?start=20#280233 "Hi, Thanks.") 9 years 3 weeks ago by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") - [1](/forum/14-hikaserial/892084-serial-pdf-no-image-as-background?start=0 "Page:1") - [2](/forum/14-hikaserial/892084-serial-pdf-no-image-as-background?start=20 "Page:2") | Replies:30 Views:8482 | [Last Post](/forum/14-hikaserial/892084-serial-pdf-no-image-as-background?start=20#280233 "Hi, Thanks.") by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") 9 years 3 weeks ago |
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