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Board Categories HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription
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# [HikaSerial](/forum/14-hikaserial "View Category 'HikaSerial'") 930 topics
| A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation. |
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| [ ](/forum/15-general-talk-about-hikaserial) | ### [General talk about HikaSerial](/forum/15-general-talk-about-hikaserial "View Category 'General talk about HikaSerial'") 121 topics [ ](/forum/15-general-talk-about-hikaserial/feed?format=feed&type=rss) Suggest your feature requests and ideas for HikaSerial | [Re: HikaSerial 5.0.0 & Joomla 5.x ...](/forum/15-general-talk-about-hikaserial/908467-hikaserial-5-0-0-joomla-5-x-compatibility#362500 "Hi, It natively integrates with Joomla 5.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago |
| [ ](/forum/16-serial-bug-report) | ### [Serial: Bug Report](/forum/16-serial-bug-report "View Category 'Serial: Bug Report'") 78 topics [ ](/forum/16-serial-bug-report/feed?format=feed&type=rss) Please report any bugs or errors about HikaSerial here. | [Re: PDFSerial closes Joomla output ...](/forum/16-serial-bug-report/910831-pdfserial-closes-joomla-output-buffer-during-checkout#373512 "Hello, Thank you for your feedback and sorry for the very late reply. The "ob_get_clean()" is a relic of the attachserial plugin ; but the PDF library do not perform direct output of the file. The addition of "ob_start()" is a possible solution ; but you should also be able to remove the "ob_get_clean()" too. In the next release, it will be removed. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 month 1 week ago |
| [ ](/forum/17-serial-how-to) | ### [Serial: How to?](/forum/17-serial-how-to "View Category 'Serial: How to?'") 247 topics [ ](/forum/17-serial-how-to/feed?format=feed&type=rss) If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here. | [Re: Re: Seat Number How To](/forum/17-serial-how-to/59326-re-seat-number-how-to#100000429 "Hi, For anyone reading this: picking seats like at a theatre is now possible with the plugin. You draw the hall once from its picture (rows, seat numbers, price zones such as VIP or general), and visitors choose their seats on the plan for each show; the seats are held in their cart for a few minutes while they check out. With HikaSerial, the "Seat ticket" generator that comes with the plugin gives one code per seat sold, holding the show, the date, the row and the seat number, ready to print as a QR code on a PDF ticket. There is a demo with our template: mezzanine.demo.hikashop.com/ It needs the and plugins, and HikaShop Business") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 days 11 hours ago |
| [ ](/forum/18-support-en-francais-de-hikaserial-french-support) | ### [Support en Français de HikaSerial (French Support)](/forum/18-support-en-francais-de-hikaserial-french-support "View Category 'Support en Français de HikaSerial (French Support)'") 121 topics [ ](/forum/18-support-en-francais-de-hikaserial-french-support/feed?format=feed&type=rss) Cette section de notre forum est dédiée au support de HikaSerial en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations. | [Re: Validation billet à une date p ...](/forum/18-support-en-francais-de-hikaserial-french-support/907769-validation-billet-a-une-date-precie#100000431 "Bonjour, Pour ceux qui monteraient une billetterie de concerts : plusieurs choses de ce fil existent maintenant de base. Avec le plugin , un concert est un produit avec sa liste de dates (date, heure, jauge), et un lien "Ajouter au calendrier" pour chaque date. Si les places sont numérotées, le plugin permet de les choisir sur le plan de la salle (elles sont réservées quelques minutes dans le panier avec le plugin ), et son générateur HikaSerial "Seat ticket" crée un code par place qui contient le concert, la date, le rang et le numéro, prêt pour le plugin PDF serial. La démo de notre template montre l'ensemble : mezzanine.demo.hikashop.com/") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 days 11 hours ago |
| [ ](/forum/58-hikasubscription) | ### [HikaSubscription](/forum/58-hikasubscription "View Category 'HikaSubscription'") 111 topics [ ](/forum/58-hikasubscription/feed?format=feed&type=rss) | [Re: Subscription status not changi ...](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373130 "No need for intervention. Found out myself. Cron back up-and-running. Greets,") by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") 2 months 1 week ago |
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/14-hikaserial/905701-purchasing) | [Purchasing](/forum/14-hikaserial/905701-purchasing "-- HikaShop version -- : 4.7 -- HikaSerial version -- : 4.0.2 -- Joomla version -- : 4.2.6 -- PHP version -- : 8.1 Hi. I'm a web developer talking to you from Iran. I really need the two great extensions of Hikashop and Hikaserial Subscription. But as you may know, we do not have international credit cards in Iran. How can I pay for those extension so eventually i have access to latest versian of this extensions") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 3 years 9 months ago, by [khashiz](/forum/user/61259-khashiz "View khashiz's Profile") [Last Post](/forum/14-hikaserial/905701-purchasing#348311 "Hi, I've sent you an email so that we can discuss the details in private.") 3 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1193 | [Last Post](/forum/14-hikaserial/905701-purchasing#348311 "Hi, I've sent you an email so that we can discuss the details in private.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 years 9 months ago |
| [](/forum/14-hikaserial/905603-menu-item-serials-listing) | [Menu item - Serials Listing](/forum/14-hikaserial/905603-menu-item-serials-listing "What is 'Menu item - Serials Listing' supposed to do? I was hoping it would list the serials - and maybe the list be filterable by pack? I've created a menu item and the page displays 0 results when logged in as Super Admin (see attached image). I can't find anything about this in your documentation... Currently I have 800+ serials of which 29 are assigned") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 3 years 10 months ago, by [aka-ra](/forum/user/64223-aka-ra "View aka-ra's Profile") [Last Post](/forum/14-hikaserial/905603-menu-item-serials-listing#347845 "Hello, The serial listing display the current user's serials. See : demo.hikashop.com/index.php/en/other-fea...panel/serial/listing The serials are displayed depending your HikaSerial configuration. www.hikashop.com/support/documentation/1...ation.html#main_main Since the default value is "used" ; it won't show the "assigned" serials of your Super Admin. Regards,") 3 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1049 | [Last Post](/forum/14-hikaserial/905603-menu-item-serials-listing#347845 "Hello, The serial listing display the current user's serials. See : demo.hikashop.com/index.php/en/other-fea...panel/serial/listing The serials are displayed depending your HikaSerial configuration. www.hikashop.com/support/documentation/1...ation.html#main_main Since the default value is "used" ; it won't show the "assigned" serials of your Super Admin. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 years 10 months ago |
| [](/forum/14-hikaserial/905589-ajouter-la-description-dun-produit-cheque-cadeau-sur-le-cheque) | [Ajouter la description d'un produit ( chèque cadeau) sur le chèque](/forum/14-hikaserial/905589-ajouter-la-description-dun-produit-cheque-cadeau-sur-le-cheque "-- url of the page with the problem -- : beyondborders-photography.com -- HikaShop version -- : 4.7.0 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 4.2.6 Bonsoir ... et avec un peu d'avance, Joyeux Noël ! J'aimerai savoir quelle variable utiliser pour afficher sur le bon, la description du produit. Par exemple pour le chèque cadeau de 36 euros, j'ai un produit correspondant et j'aimerai afficher la description de celui-ci ( qui reprend les conditions d'utilisations). Merci d'avance") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 3 years 10 months ago, by [2CEVENTS](/forum/user/57749-2cevents "View 2CEVENTS's Profile") [Last Post](/forum/14-hikaserial/905589-ajouter-la-description-dun-produit-cheque-cadeau-sur-le-cheque#347802 "Bonjour, Le plus simple est de prendre le type de champs "Produit...." et indiquer le nom du champs en dessous : "product_description". Cordialement,") 3 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1005 | [Last Post](/forum/14-hikaserial/905589-ajouter-la-description-dun-produit-cheque-cadeau-sur-le-cheque#347802 "Bonjour, Le plus simple est de prendre le type de champs "Produit...." et indiquer le nom du champs en dessous : "product_description". Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 years 10 months ago |
| [](/forum/14-hikaserial/905550-difficultes-de-comprehension-sur-la-mise-en-page-de-bons-cadeaux) | [Difficultés de compréhension sur la mise en page de bons cadeaux](/forum/14-hikaserial/905550-difficultes-de-comprehension-sur-la-mise-en-page-de-bons-cadeaux "-- url of the page with the problem -- : elsass-factory.com/ -- HikaShop version -- : 4.7.0 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 4.2.6 Bonsoir, J'aimerai mettre en place des bons cadeaux (sous forme de produits à acheter par celui qui veut les offrir) , d'une valeur définie par le client. J'ai donc un fond déja défini... mais peut-on prévisualiser le résultat des bons créé ? Les bons ne sont pas liés à un produit spécifique. Il me faudrait uniquement les champs : nom / prénom , date d'émission , montant + un code à usage unique. J'avoue avoir du mal avec le tutoriel et j'espère qu'une prochaine version sera plus simple d'utilisation concernant la mise en page. Merci d'avance") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 3 years 10 months ago, by [2CEVENTS](/forum/user/57749-2cevents "View 2CEVENTS's Profile") [Last Post](/forum/14-hikaserial/905550-difficultes-de-comprehension-sur-la-mise-en-page-de-bons-cadeaux#347702 "Toutes mes excuses encore... et pour information je prépare un tuto vidéo sur HikaSerial ainsi qu'un futur e-commerce proposant des fond (templates) avec les informations ( taille, position) des zones de texte disponibles :)") 3 years 10 months ago by [2CEVENTS](/forum/user/57749-2cevents "View 2CEVENTS's Profile") | Replies:7 Views:980 | [Last Post](/forum/14-hikaserial/905550-difficultes-de-comprehension-sur-la-mise-en-page-de-bons-cadeaux#347702 "Toutes mes excuses encore... et pour information je prépare un tuto vidéo sur HikaSerial ainsi qu'un futur e-commerce proposant des fond (templates) avec les informations ( taille, position) des zones de texte disponibles :)") by [2CEVENTS](/forum/user/57749-2cevents "View 2CEVENTS's Profile") 3 years 10 months ago |
| [](/forum/14-hikaserial/905383-hikaserial-compatible-with-hikamarket) | [Hikaserial compatible with HikaMarket](/forum/14-hikaserial/905383-hikaserial-compatible-with-hikamarket "Wanna ask if the Hikaserial is compatible with HikaMarket multivendor. Is there any related tutorial for this?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 3 years 11 months ago, by [jiawen](/forum/user/68179-jiawen "View jiawen's Profile") [Last Post](/forum/14-hikaserial/905383-hikaserial-compatible-with-hikamarket#347026 "Hello, The plugin doesn't exist yet. It requires a developer to create and develop a custom-made plugin in order to provide that capability. If that's something you would like us to work on for you, that could be possible. If you're interested, please use our contact form to discuss this further: www.hikashop.com/support/contact-us.html Regards,") 3 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:1021 | [Last Post](/forum/14-hikaserial/905383-hikaserial-compatible-with-hikamarket#347026 "Hello, The plugin doesn't exist yet. It requires a developer to create and develop a custom-made plugin in order to provide that capability. If that's something you would like us to work on for you, that could be possible. If you're interested, please use our contact form to discuss this further: www.hikashop.com/support/contact-us.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 years 11 months ago |
| [](/forum/14-hikaserial/905442-email-subscription-expired-not-sending) | [Email Subscription expired not sending](/forum/14-hikaserial/905442-email-subscription-expired-not-sending "Hi Support, We have successfully received the subscription expiration notice emails, but the Subscription expired email is not sent. We have wait 3 days after we received the email with the message that the subscription will be expired after one day. How can we fix this issue? Hope you can help us.") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 3 years 11 months ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/14-hikaserial/905442-email-subscription-expired-not-sending#347025 "Hello, HikaSerial just have a "subscription expiration notice" email. The other email was part of HikaShop for the old "paypal recurring" plugin. Regards,") 3 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:826 | [Last Post](/forum/14-hikaserial/905442-email-subscription-expired-not-sending#347025 "Hello, HikaSerial just have a "subscription expiration notice" email. The other email was part of HikaShop for the old "paypal recurring" plugin. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 years 11 months ago |
| [](/forum/14-hikaserial/904800-subscription-listing-sef-issue) | [subscription listing SEF issue](/forum/14-hikaserial/904800-subscription-listing-sef-issue "-- HikaShop version -- : 4.6.1 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 4.1.0 -- PHP version -- : 8.0 -- Error-message(debug-mod must be tuned on) -- : 404 Hi When creating a menu link to Hikaserial subscription listing, I get a 404 in the frontend. I created the link with the alias: sub-listing, but the SEF url leads to: sub-listing/subscription/listing If I remove /subscription/listing then the view works. Looks like an issue with the routing of the view. The non SEF URL is: index.php?option=com_hikaserial&view=subscription&layout=listing") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 3 months ago, by [dyvel](/forum/user/39996-dyvel "View dyvel's Profile") [Last Post](/forum/14-hikaserial/904800-subscription-listing-sef-issue#343652 "Hello, We reproduced the issue and worked on some improvements which will be added in the coming release. Regards,") 4 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:907 | [Last Post](/forum/14-hikaserial/904800-subscription-listing-sef-issue#343652 "Hello, We reproduced the issue and worked on some improvements which will be added in the coming release. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 3 months ago |
| [](/forum/14-hikaserial/904791-subscription-event-hooks-and-recurring-payments) | [Subscription event hooks and recurring payments](/forum/14-hikaserial/904791-subscription-event-hooks-and-recurring-payments "-- HikaShop version -- : 4.6.1 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 4.1.4 -- PHP version -- : 8.0 Hi I'm considering a use case where I would need to modify the price of a recurring subscription "on the fly". Let me explain. A user signs up to a monthly subscription. I would like to create a plugin that checks the subscription before a recurring payment and in some cases (defined by code in the plugin) lowers the monthly payment. I can code the plugin and the needed logic, but do we have any event hooks in Hikashop/Hikaserial that the plugin can use for changing the recurring payment amount? E.g. onBeforeSubscriptionUpdate? Thanks") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 3 months ago, by [dyvel](/forum/user/39996-dyvel "View dyvel's Profile") [Last Post](/forum/14-hikaserial/904791-subscription-event-hooks-and-recurring-payments#343593 "Hello, Modifying a price is possible since you have various triggers in HikaSerial and HikaShop. But the real problem I see is regarding the payment platform ; because if you want to change the recurring price, it means that the payment plugin would be able to accept a modification in the reccuring price. Regards,") 4 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1074 | [Last Post](/forum/14-hikaserial/904791-subscription-event-hooks-and-recurring-payments#343593 "Hello, Modifying a price is possible since you have various triggers in HikaSerial and HikaShop. But the real problem I see is regarding the payment platform ; because if you want to change the recurring price, it means that the payment plugin would be able to accept a modification in the reccuring price. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 3 months ago |
| [](/forum/14-hikaserial/904709-hikaserial-upgrade-expiration-problem-question) | [HikaSerial - Upgrade expiration problem/question](/forum/14-hikaserial/904709-hikaserial-upgrade-expiration-problem-question "-- HikaShop version -- : 4.6 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 3.10.10 -- PHP version -- : 7.4.29 Hello, Please see image Elaine, my example user, purchased a subscription 15 days ago, for 30-days at $14. she still has 15-days left on her current subscription. The user wishes to upgrade, so she purchases an upgrade to her subscription for $18 for an additional 30-days. The new purchase only adds an addition 15-days to her current subscription. As it stands now, the individual is losing 15-days of video services. I wish the subscription to: 1. add an addition 30-days to the end of her last subscription. 2. and at the same time, give her the ACL of the upgrade from the date of purchase to the end of the subscription (30 + current 15 days). QUESTION Is there a fix for this? as i do not see an option to either 1) combine time or to 2) add time from the end date of the previous subscription, for upgrades. An additional example is the user purchase a 30-day subscription. 2-Days in, they want to upgrade, therefore they lose 28 days. Depending on the type of upgrade (horizontal or vertical) - there should be an option to either combine the dates or to extend the dates from the initial date of purchase.") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 3 months ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/14-hikaserial/904709-hikaserial-upgrade-expiration-problem-question#343248 "Hello, I was talking about a different way to process the upgrade date. For what I understand of your use case, you want to have an option to add an ACL when the subscription expires. Because the way that subscription are made in the component, we can't follow the workflow you're describing. A subscription must have an end date and it would be too much difficult to manage having such kind of "fake subscriptions". Regards,") 4 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:1278 | [Last Post](/forum/14-hikaserial/904709-hikaserial-upgrade-expiration-problem-question#343248 "Hello, I was talking about a different way to process the upgrade date. For what I understand of your use case, you want to have an option to add an ACL when the subscription expires. Because the way that subscription are made in the component, we can't follow the workflow you're describing. A subscription must have an end date and it would be too much difficult to manage having such kind of "fake subscriptions". Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 3 months ago |
| [](/forum/14-hikaserial/904708-serial-access-level-not-working) | [Serial Access Level not working](/forum/14-hikaserial/904708-serial-access-level-not-working "-- HikaShop version -- : 4.6.0 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 3.10.10 -- PHP version -- : 7.4.29 Hello, Please see attached images. I have added upgrade products to my subscription plans. I have set access levels for each upgrade. Even if a user does not have the appropriate access level, the plan displays. Example: User elaine - has no ACL rights to upgrade to view the video Multiverse. As ACL to upgrade to that plan is "Access to E3 1-2 - Multiverse" When we view elaine's upgrade options, "Upgrade to Vource S1-3 - EP 03 Multiverse" is displayed as an option - but it should not display, as the user has not been given this right. Now, when the upgrade is clicked nothing happens, but I do not want to confuse users - as they should only see the upgrades that are applicable for their account. ? How can this issue be resolved. Have I setup something incorrectly ? Thank you for your assistance, Wrina") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 3 months ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/14-hikaserial/904708-serial-access-level-not-working#343125 "Jerome, Thank you. It is working correctly now. Wrina") 4 years 3 months ago by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") | Replies:4 Views:993 | [Last Post](/forum/14-hikaserial/904708-serial-access-level-not-working#343125 "Jerome, Thank you. It is working correctly now. Wrina") by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") 4 years 3 months ago |
| [](/forum/14-hikaserial/904705-pre-sale-question) | [Pre Sale question](/forum/14-hikaserial/904705-pre-sale-question "Hi, I am thinking to buy HikaSerial as the solution for our festival e-ticket system, but I have a few questions to be answered first. At fore hand thanks already for your time to answer this... 1 - We are using always e-ticket and hardcopy tickets for our festival so is it possible to create barcode (serials) to use on the hardcopy tickets or better yet import a range of serials into HikaSerial to be scanned with it also? So we can create the hardcopy tickets with barcode and scan them ad entry also with the phone or barcode scanner. 2 - Can we also use barcode scanners with HikaSerial or only use it through a Phone? 3 - In our old (not anymore supported) system we did have a screen were people could see the result from the scanned ticket, we just used a monitor connected to a laptop to show the result, basically just a big green yes or big red no. Does HikaSerial has some sort of confirmation screen? Thanks, Appie") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 3 months ago, by [OnslaughtUK](/forum/user/59959-onslaughtuk "View OnslaughtUK's Profile") [Last Post](/forum/14-hikaserial/904705-pre-sale-question#343084 "Hello, 1 - You can generate serials in the backend and export them (in CSV/XLS format). If you can create hardcopy thanks to EAN13 codes, it should suits to your needs. It is also possible to import serials in the backend, so if you have a list of your EAN13 codes, you can import the part that you want to sold online. 2 & 3 - A barcode scanner is just a tool which can read a barcode. It must be connected to something to perform "actions". If you want to be able to tell if a ticket is valid or not, you need something with "connectivity" so it can check that. The usage of a phone with a QRCode offer the simplicity of having an URL which will be open in the phone and tell the result. But if you already have all that is required with a barcode scanner, you can open a special page in the website and perform the "serial consumption" which will gives the status of the ticket. Regards,") 4 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:831 | [Last Post](/forum/14-hikaserial/904705-pre-sale-question#343084 "Hello, 1 - You can generate serials in the backend and export them (in CSV/XLS format). If you can create hardcopy thanks to EAN13 codes, it should suits to your needs. It is also possible to import serials in the backend, so if you have a list of your EAN13 codes, you can import the part that you want to sold online. 2 & 3 - A barcode scanner is just a tool which can read a barcode. It must be connected to something to perform "actions". If you want to be able to tell if a ticket is valid or not, you need something with "connectivity" so it can check that. The usage of a phone with a QRCode offer the simplicity of having an URL which will be open in the phone and tell the result. But if you already have all that is required with a barcode scanner, you can open a special page in the website and perform the "serial consumption" which will gives the status of the ticket. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 3 months ago |
| [](/forum/14-hikaserial/904674-les-abonnements-nexpirent-pas) | [Les abonnements n'expirent pas](/forum/14-hikaserial/904674-les-abonnements-nexpirent-pas "-- HikaShop version -- : 4.6.0 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 3.10.10 -- PHP version -- : 7.4.27 Bonjour, J'ai créé plusieurs formules d'abonnement il y a maintenant plus d'un an, cependant bien que la date d'expiration soit dépassé les abonnements restent actifs, comment faire pour les basculer automatiquement en expirer une fois la date d'expiration atteinte. Via un cron est ce possible? Merci") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 4 months ago, by [mcambou1](/forum/user/35608-mcambou1 "View mcambou1's Profile") [Last Post](/forum/14-hikaserial/904674-les-abonnements-nexpirent-pas#343006 "Bonjour, Le nombre de souscription traités dans un batch Cron est géré par une option dans HikaSerial. www.hikashop.com/support/documentation/1...uration.html#sub_adv Chaque expiration d'une souscription pouvant prendre du temps, le système ne va pas s'occuper de toutes les souscription d'un coup (et normalement la tâche Cron est là pour lisser dans le temps). Je vous invite à modifier temporairement l'option afin d'augmenter la taille du Batch et appeler de nouveau l'URL afin de faire le traitement par lots. Pour information, les souscriptions les plus anciennes sont traitées en premier. Cordialement,") 4 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:957 | [Last Post](/forum/14-hikaserial/904674-les-abonnements-nexpirent-pas#343006 "Bonjour, Le nombre de souscription traités dans un batch Cron est géré par une option dans HikaSerial. www.hikashop.com/support/documentation/1...uration.html#sub_adv Chaque expiration d'une souscription pouvant prendre du temps, le système ne va pas s'occuper de toutes les souscription d'un coup (et normalement la tâche Cron est là pour lisser dans le temps). Je vous invite à modifier temporairement l'option afin d'augmenter la taille du Batch et appeler de nouveau l'URL afin de faire le traitement par lots. Pour information, les souscriptions les plus anciennes sont traitées en premier. Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 3 months ago |
| [](/forum/14-hikaserial/904474-expiration-times-of-subscriptions-do-not-work-properly) | [Expiration times of subscriptions do not work properly](/forum/14-hikaserial/904474-expiration-times-of-subscriptions-do-not-work-properly "-- HikaShop version -- : 4.5.1 -- HikaSerial version -- : 4.0.1 When you go to subscriptions it shows Expired (Verlopen translate to Dutch) So that looks fine, but still we can see al the subscriptions pages and after a expired subscription that's not desirable When we click on the subscription we see that the subscription is ACTIVE. How is that possible? We checked our server time and that's correct. Hope you can find out what's wrong here!") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 5 months ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/14-hikaserial/904474-expiration-times-of-subscriptions-do-not-work-properly#341986 "Hello, HikaSubscription update the subscriptions thanks to the HikaShop cron task. But, when a user log-in, the add-on also perform a check for the user's subscriptions. For performance, we do not check the subscriptions states for each generated page. Regards,") 4 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:871 | [Last Post](/forum/14-hikaserial/904474-expiration-times-of-subscriptions-do-not-work-properly#341986 "Hello, HikaSubscription update the subscriptions thanks to the HikaShop cron task. But, when a user log-in, the add-on also perform a check for the user's subscriptions. For performance, we do not check the subscriptions states for each generated page. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 5 months ago |
| [](/forum/14-hikaserial/904249-inquiry-on-membership) | [inquiry on membership](/forum/14-hikaserial/904249-inquiry-on-membership "-- HikaShop version -- : 4.5 -- Joomla version -- : 3.9 -- PHP version -- : 7 -- Error-message(debug-mod must be tuned on) -- : none hi i would like to know if we already have a solution where in points can be earned even if purchases are made outside of the shop now a days their are a lot of online shops so what client wants to do is to award points that buyers can claim on his own shop(hikashop) regardless of what shop online (amazon, walmart ect) or offline as long as the product purchased by supplier can be encoded or submitted and counted for points Something like i have my own hikashop and when clients buy they earn points. Now i will also sell my products on amazon but this product has a serial number or code that when submitted to my hikashop it will generate points something like this") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 6 months ago, by [ronron](/forum/user/40399-ronron "View ronron's Profile") [Last Post](/forum/14-hikaserial/904249-inquiry-on-membership#340818 "Hello, If you want to generate serials which will give points, you have the points generator : www.hikashop.com/support/documentation/2...ugins-pointsgen.html And then you have the point consumer plugin to convert the points value in a serial to actual points for the logged user account : www.hikashop.com/support/documentation/2...-pointsconsumer.html Regards,") 4 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1003 | [Last Post](/forum/14-hikaserial/904249-inquiry-on-membership#340818 "Hello, If you want to generate serials which will give points, you have the points generator : www.hikashop.com/support/documentation/2...ugins-pointsgen.html And then you have the point consumer plugin to convert the points value in a serial to actual points for the logged user account : www.hikashop.com/support/documentation/2...-pointsconsumer.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 6 months ago |
| [](/forum/14-hikaserial/904174-ordering-a-product-with-a-plan-attached-give-error-in-checkout-after-payment) | [Ordering a product with a Plan attached give error in checkout after payment](/forum/14-hikaserial/904174-ordering-a-product-with-a-plan-attached-give-error-in-checkout-after-payment "-- HikaShop version -- : 4.5 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 3.8 -- PHP version -- : 7.4 Hi, Ordering a product with a Plan attached to a product give errors in checkout after payment Hope you can help us! The errors we get are:") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 7 months ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/14-hikaserial/904174-ordering-a-product-with-a-plan-attached-give-error-in-checkout-after-payment#340453 "Hello, Is a deprecated message ; so it would be better to check if you're using the latest version of that plugin. The rest are Warnings/Notices ; which should not be displayed in a product website for security purposes. If you have issues with the Attach Invoice plugin, the best is to ask the HikaShop support team for help regarding the plugin ; unfortunately since the errors are coming from that plugin, I can't do something in HikaSerial to fix them, the messages are too deep in the TCP PDF code. Regards,") 4 years 7 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:1085 | [Last Post](/forum/14-hikaserial/904174-ordering-a-product-with-a-plan-attached-give-error-in-checkout-after-payment#340453 "Hello, Is a deprecated message ; so it would be better to check if you're using the latest version of that plugin. The rest are Warnings/Notices ; which should not be displayed in a product website for security purposes. If you have issues with the Attach Invoice plugin, the best is to ask the HikaShop support team for help regarding the plugin ; unfortunately since the errors are coming from that plugin, I can't do something in HikaSerial to fix them, the messages are too deep in the TCP PDF code. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 7 months ago |
| [](/forum/14-hikaserial/904158-no-e-mail-reminders-for-expired-subscriptions) | [No e-mail reminders for expired subscriptions](/forum/14-hikaserial/904158-no-e-mail-reminders-for-expired-subscriptions "-- url of the page with the problem -- : bases-netsources.com -- HikaShop version -- : 4.5.0 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.27 Hello, I manage a site that offers content under subscription. For this I use HikaShop and HikaSerial. The sending of reminder mails before the subscription expires is not done. I don't understand what I didn't set correctly, I have activated the recurring payment in the configuration and activated the 2 emails that seem to be used for the reminder. Thank you for your help ;)") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 7 months ago, by [Marti](/forum/user/2853-marti "View Marti's Profile") [Last Post](/forum/14-hikaserial/904158-no-e-mail-reminders-for-expired-subscriptions#340367 "Great :) PS : It's best to use the "contact us" form, I don't receive or read private messages in the forum.") 4 years 7 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:1008 | [Last Post](/forum/14-hikaserial/904158-no-e-mail-reminders-for-expired-subscriptions#340367 "Great :) PS : It's best to use the "contact us" form, I don't receive or read private messages in the forum.") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 7 months ago |
| [](/forum/14-hikaserial/903733-generation-de-qr-code) | [Génération de QR code](/forum/14-hikaserial/903733-generation-de-qr-code "-- HikaShop version -- : 4.4.4 -- HikaSerial version -- : 4.0.0 -- Joomla version -- : 3.10.3 -- PHP version -- : 7.4 Bonjour, Je voudrais générer des QR code j'ai mis les parametres suivants dans mon attached mail Texte dynamique... QRCode (vide) Le hic c'est que ça ne prend absolument pas le serial data ou le .serial.serial_data en gros ca me génère un QRcode avec et rien d'autre...") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 10 months ago, by [tbrugmans](/forum/user/62835-tbrugmans "View tbrugmans's Profile") [Last Post](/forum/14-hikaserial/903733-generation-de-qr-code#338322 "Bonjour, Le lien du QRCode va être lu de la même façon entre les appareil. Mais si vous êtes identifiez sur votre site avec votre navigateur (ou non), alors le comportement de la page peut varier en fonction des ACLs de Joomla (et d'HikaSerial). Cordialement,") 4 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:1028 | [Last Post](/forum/14-hikaserial/903733-generation-de-qr-code#338322 "Bonjour, Le lien du QRCode va être lu de la même façon entre les appareil. Mais si vous êtes identifiez sur votre site avec votre navigateur (ou non), alors le comportement de la page peut varier en fonction des ACLs de Joomla (et d'HikaSerial). Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 10 months ago |
| [](/forum/14-hikaserial/903700-action-du-plan-acy-group) | [Action du plan ACY + Group](/forum/14-hikaserial/903700-action-du-plan-acy-group "-- HikaShop version -- : 4.4.5 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 3.9 -- PHP version -- : 7.3 Bonjour, j'achète un produit qui à une récurrence d'abonnement. je lui ai affecté un PLAN de Hikaserial. Dans l'action du plan, j'ai affecté une liste de ACY et un groupe utilisateur. lorsque j'achète mon produit, le plan ne exécute pas. mon utilisateurs n'est ni affecté à ACY ni au nouveau groupe. Une idée?") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 10 months ago, by [coralie](/forum/user/48886-coralie "View coralie's Profile") [Last Post](/forum/14-hikaserial/903700-action-du-plan-acy-group#338159 "Bonjour, Qu'entendez-vous par commande active ? Pouvez-vous fournir une capture de votre souscription de test (vue dans le backend) ? Cordialement,") 4 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:862 | [Last Post](/forum/14-hikaserial/903700-action-du-plan-acy-group#338159 "Bonjour, Qu'entendez-vous par commande active ? Pouvez-vous fournir une capture de votre souscription de test (vue dans le backend) ? Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 10 months ago |
| [](/forum/14-hikaserial/903701-paypal-recurring-hikaserial) | [paypal recurring + hikaserial](/forum/14-hikaserial/903701-paypal-recurring-hikaserial "-- HikaShop version -- : 4.4.5 -- HikaSerial version -- : 4.0.1 -- Joomla version -- : 3.9 -- PHP version -- : 7.3 Bonjour, j'ai mis une récurrence de 1j sur un produit test et réglé avec PayPal recurrent. Je suis bien débité tous les jours, mais je voudrais recevoir ma facture Hikashop chaque jour. et vois dans les commandes dans l'admin, si la récurrence est active. De plus, pour désactiver le paiement récurrent, peut-on agir directement dans Joomla? Merci") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 4 years 10 months ago, by [coralie](/forum/user/48886-coralie "View coralie's Profile") [Last Post](/forum/14-hikaserial/903701-paypal-recurring-hikaserial#338129 "Bonjour, Vous nous avez contacté par le formulaire de contact pour ce souci et nous vous avons répondu à ce sujet. Merci de ne pas re-envoyer vos questions sur le forum :) Cordialement,") 4 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:899 | [Last Post](/forum/14-hikaserial/903701-paypal-recurring-hikaserial#338129 "Bonjour, Vous nous avez contacté par le formulaire de contact pour ce souci et nous vous avons répondu à ce sujet. Merci de ne pas re-envoyer vos questions sur le forum :) Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 years 10 months ago |
| [](/forum/14-hikaserial/903260-pdf-serial-display-expiry-date) | [PDF Serial: Display expiry date](/forum/14-hikaserial/903260-pdf-serial-display-expiry-date "-- HikaShop version -- : 4.4.3 -- HikaSerial version -- : 4.0.0 -- Joomla version -- : 3.10.2 Hi there, We are using the PDF Serial plugin to create gift vouchers and it is working well. However, I would like to show an expiry date on the voucher but can't figure out how to add it. In the Coupon Generator, I have set the Discount validity period to 2 years, how do I add the end date to the PDF? Attached is my PDF set up, to be honest it's just a guess from reading another forum post and needless to say it doesn't work. Can you tell me how to figure out what the boxes should contain? In a similar way, I would like to add the product description onto a second page of the PDF. Will I be able to do this? Many thanks Leila") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 5 years 1 month ago, by [Leilahodgkins](/forum/user/5728-leilahodgkins "View Leilahodgkins's Profile") [Last Post](/forum/14-hikaserial/903260-pdf-serial-display-expiry-date#336058 " www.hikashop.com/forum/17-serial-how-to/...e-coupon.html#290463 www.hikashop.com/forum/15-general-talk-a...l-plugin.html#315740 www.hikashop.com/forum/14-hikaserial/892...html?start=20#280180") 5 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:918 | [Last Post](/forum/14-hikaserial/903260-pdf-serial-display-expiry-date#336058 " www.hikashop.com/forum/17-serial-how-to/...e-coupon.html#290463 www.hikashop.com/forum/15-general-talk-a...l-plugin.html#315740 www.hikashop.com/forum/14-hikaserial/892...html?start=20#280180") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 1 month ago |
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