[Skip to main content](#vessel-content) # Unable to attach Serial Download to Product ## - **[philgsy](/forum/user/8182-philgsy "View philgsy's Profile")** - [![philgsy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8182-philgsy "View philgsy's Profile") Topic Author - [ Offline](/forum/user/8182-philgsy) Less More - Posts: 22 - Thank you received: 3 - - - [](http://www.fusion.gg) - 11 years 9 months ago [\#187535](#187535) by [philgsy](/forum/user/8182-philgsy "View philgsy's Profile") *[Unable to attach Serial Download to Product](/forum/15-general-talk-about-hikaserial/874400-unable-to-attach-serial-download-to-product#187535 "-- HikaShop version -- : 2.3.5 -- HikaSerial version -- : 1.9.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome 39.0.2171.99 m IE 11 -- Error-message(debug-mod must be tuned on) -- : Blank Page When trying to attach a serial download to a product, I'm just getting a blank page in the popup. This was working previously, but recently has now stopped. I've set to Debug and Maximum, but I only get the Joomla Debug output and no error messages above it.")* was created by *[philgsy](/forum/user/8182-philgsy "View philgsy's Profile")* -- HikaShop version -- : 2.3.5 -- HikaSerial version -- : 1.9.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome 39.0.2171.99 m IE 11 -- Error-message(debug-mod must be tuned on) -- : Blank Page When trying to attach a serial download to a product, I'm just getting a blank page in the popup. This was working previously, but recently has now stopped. I've set to Debug and Maximum, but I only get the Joomla Debug output and no error messages above it. - [ ![screen1.png](/forum/attachment/21822) ](/forum/attachment/21822 "screen1.png") [ ](/forum/attachment/21822?download=1 "screen1.png") - [ ![screen2.png](/forum/attachment/21823) ](/forum/attachment/21823 "screen2.png") [ ](/forum/attachment/21823?download=1 "screen2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE1LWdlbmVyYWwtdGFsay1hYm91dC1oaWthc2VyaWFsLzg3NDQwMC11bmFibGUtdG8tYXR0YWNoLXNlcmlhbC1kb3dubG9hZC10by1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 11 years 9 months ago [\#187537](#187537) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Unable to attach Serial Download to Product](/forum/15-general-talk-about-hikaserial/874400-unable-to-attach-serial-download-to-product#187537 "-- HikaShop version -- : 2.3.5 -- HikaSerial version -- : 1.9.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome 39.0.2171.99 m IE 11 -- Error-message(debug-mod must be tuned on) -- : Blank Page When trying to attach a serial download to a product, I'm just getting a blank page in the popup. This was working previously, but recently has now stopped. I've set to Debug and Maximum, but I only get the Joomla Debug output and no error messages above it.")* Hi, Yes, it's a bug I already reported to the team but I don't know if the latest HikaShop 2.3.5 contain the fix (but it will in the next release). You can edit the file "administrator/components/com_hikashop/controllers/product.php" and use that code in the _saveFile function Code: switch($filemode) { case 'path': $file->file_path = $formData['filepath']; if(strpos($file->file_path, '..') !== false) return false; $firstChar = substr($file->file_path,0,1); if(substr($file->file_path, 0, 7) != 'http://' && substr($file->file_path, 0, 8) != 'https://' && !in_array($firstChar, array('#','@'))) { $config =& hikashop_config(); $clean_filename = JPath::clean($file->file_path); $secure_path = $config->get('uploadsecurefolder'); if((JPATH_ROOT != '') && strpos($clean_filename, JPath::clean(JPATH_ROOT)) !== 0 && strpos($clean_filename, JPath::clean($secure_path)) !== 0) return false; } break; Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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