[Skip to main content](#vessel-content) # Lost ability to a Coupon ## - **[soliver](/forum/user/35048-soliver "View soliver's Profile")** - [![soliver's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35048.png)](/forum/user/35048-soliver "View soliver's Profile") Topic Author - [ Offline](/forum/user/35048-soliver) Less More - Posts: 15 - Thank you received: 0 - - 6 years 5 months ago [\#318784](#318784) by [soliver](/forum/user/35048-soliver "View soliver's Profile") *[Lost ability to a Coupon](/forum/17-serial-how-to/899779-lost-ability-to-a-coupon#318784 "-- HikaShop version -- : 4.3.0 -- HikaSerial version -- : 3.1.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.27 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No Error Messages I have been trying for days to get HikaSerial working correctly with Gift Cards. I have lost the ability to add a coupon to to the Coupon Generator. Any help in getting this back with be appreciated. Thank You... Scott")* was created by *[soliver](/forum/user/35048-soliver "View soliver's Profile")* -- HikaShop version -- : 4.3.0 -- HikaSerial version -- : 3.1.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.27 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No Error Messages I have been trying for days to get HikaSerial working correctly with Gift Cards. I have lost the ability to add a coupon to to the Coupon Generator. Any help in getting this back with be appreciated. Thank You... Scott - [ ![ScreenShot2020-05-07at2.59.32PM.png](/forum/attachment/49299) ](/forum/attachment/49299 "...t2.59.32PM.png") [ ](/forum/attachment/49299?download=1 "...t2.59.32PM.png") - [ ![ScreenShot2020-05-07at3.00.01PM.png](/forum/attachment/49300) ](/forum/attachment/49300 "...t3.00.01PM.png") [ ](/forum/attachment/49300?download=1 "...t3.00.01PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vODk5Nzc5LWxvc3QtYWJpbGl0eS10by1hLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[soliver](/forum/user/35048-soliver "View soliver's Profile")** - [![soliver's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35048.png)](/forum/user/35048-soliver "View soliver's Profile") Topic Author - [ Offline](/forum/user/35048-soliver) Less More - Posts: 15 - Thank you received: 0 - - 6 years 5 months ago [\#318789](#318789) by [soliver](/forum/user/35048-soliver "View soliver's Profile") Replied by *[soliver](/forum/user/35048-soliver "View soliver's Profile")* on topic *[Lost ability to a Coupon](/forum/17-serial-how-to/899779-lost-ability-to-a-coupon#318789 "-- HikaShop version -- : 4.3.0 -- HikaSerial version -- : 3.1.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.27 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No Error Messages I have been trying for days to get HikaSerial working correctly with Gift Cards. I have lost the ability to add a coupon to to the Coupon Generator. Any help in getting this back with be appreciated. Thank You... Scott")* I figured out if I do the following, I can get back to adding coupons. administrator/index.php?option=com_hikashop&ctrl=discount&task=edit&cid= Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vODk5Nzc5LWxvc3QtYWJpbGl0eS10by1hLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 6 years 5 months ago [\#318790](#318790) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Lost ability to a Coupon](/forum/17-serial-how-to/899779-lost-ability-to-a-coupon#318790 "-- HikaShop version -- : 4.3.0 -- HikaSerial version -- : 3.1.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.27 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : No Error Messages I have been trying for days to get HikaSerial working correctly with Gift Cards. I have lost the ability to add a coupon to to the Coupon Generator. Any help in getting this back with be appreciated. Thank You... Scott")* Hello, CF : [ www.hikashop.com/support/documentation/1...ugins-coupongen.html](https://www.hikashop.com/support/documentation/139-hikaserial-plugins-coupongen.html) > **Coupon template** > The Discount coupon id is the id of the HikaShop coupon that would be used as template. > Your coupon have to be unpublished. When the plugin would duplicate the coupon, it would automatically published it (and set the "used times" to zero). The documentation indicates that you need to create an HikaShop coupon in the HikaShop backend. Not by just open the URL, but by using the HIkaShop interface in the discount/coupon section and create entirely a new coupon. Once you have a coupon in HikaShop, you will be able to select it in the HikaSerial coupon generator. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vODk5Nzc5LWxvc3QtYWJpbGl0eS10by1hLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? Moderators: [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.158 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)