Gift Coupon, is this setup Correct?

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  • Hikashop Business Hikashop Essential
8 months 2 weeks ago #328048

-- HikaShop version -- : 4.3.0
-- HikaSerial version -- : 3.1.2
-- Joomla version -- : 3.9.23

Hello,
I'm trying to convert a 'product' my client currently sells manually on his website. He has a product setup as a gift voucher for £5.

Currently, this is more of a manual process, when an order is confirmed, he manually then emails a coupon code to the customer.

We now want to automate this so when an order is confirmed for a gift coupon then the customer automatically receives the discount code.

I have installed HikaSerial, and tried following the documentation to set up what I believe is the correct process. Attached are my screenshots, are these correct? Will a customer now receive an email with the code attached? I did not see or understand how to set the value for the coupon discount, I saw a percentage field on the plugin but not a set price. Where can I set this?

Thanks
Lee



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8 months 2 weeks ago #328064

Hello,

Your coupon generator is not fully configured.
First you need to create an HIkaShop coupon (unpublished) and select it in the "Discount coupon id" parameter ?
If you want a fixed value, you can configure it in the coupon template.
If you want a variable value (depending the product which has been bought), you can use the "variable discount" parameter.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 months 2 weeks ago #328089

Jerome,
Thanks for the reply, I have hopefully followed your instructions. I've attached two more screenshots showing my coupon setup and the ID selection.

Is the attachserail plugin configured correctly? Will this only be added to a confirmation order email when that specific product is purchased?

I'm happy to supply you with a login to check!

Thanks again

Lee

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8 months 2 weeks ago #328116

Hello,

Despite that the current attachserial configuration is unpublished, you should get an image with the coupon code printed at the coordinates 25x170.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 170
  • Thank you received: 2
  • Hikashop Business Hikashop Essential
7 months 1 week ago #329383

Jerome,
Apologies I've not worked at this for a few weeks and just picking it back up.

Would it be possible for me to send you a login to review what I have done? I have tried a number of test purchases with changed settings but not getting any code generated or sent via email! :-(

Thanks
Lee

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7 months 1 week ago #329462

Hello,

I'm sorry but that's not the purpose of our support forum.
We prefer that you lean and understand how to use and configure the components than doing that job for you.

What is your test order ? Does the order is being confirmed ?
If you're using a manual payment method, do you right modifying the order from the order details and NOT the order listing ?
How your pack configured ? Do you right have the generator for it ?
Does your attach-serial instance now published ?
Do you see your generator as published in the HikaSerial plugin listing ?
Does your HikaShop order details have the section for the serials ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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