[Skip to main content](#vessel-content) # Does Hikaserial automatically close subscriptions when a user stops paying ## - **[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")** - [![joshualdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Topic Author - [ Offline](/forum/user/49377-joshualdouglas) Less More - Posts: 220 - Thank you received: 12 - - 5 years 4 months ago [\#333836](#333836) by [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#333836 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* was created by *[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")* -- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 5 years 4 months ago [\#333852](#333852) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#333852 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hello, Paypal performs the renewal which extends the subscription, if it does not, the subscription will become expires. If you configure the HikaSerial cron task, it will automatically modify the subscription when it expires. Otherwise it would require the user to perform an action in the website (or just login) to let HikaSerial checks its subscription and change its groups if needed. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")** - [![joshualdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Topic Author - [ Offline](/forum/user/49377-joshualdouglas) Less More - Posts: 220 - Thank you received: 12 - - 5 years 4 months ago [\#333865](#333865) by [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Replied by *[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#333865 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hi Jerome, Thanks. How do I configure the cron task? Best, Josh. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 5 years 4 months ago [\#333879](#333879) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#333879 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hello, Here the HikaShop documentation for the cron-task configuration : [ www.hikashop.com/support/documentation/1...ashop-cron-task.html](https://www.hikashop.com/support/documentation/19-documentation/hikashop/installation-configuration/55-hikashop-cron-task.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")** - [![joshualdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Topic Author - [ Offline](/forum/user/49377-joshualdouglas) Less More - Posts: 220 - Thank you received: 12 - - 5 years 4 months ago [\#333893](#333893) by [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Replied by *[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#333893 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* My version of hikashop doesn't have cron jobs :^C Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 5 years 4 months ago [\#333895](#333895) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#333895 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hello, HikaSubscription proposes its own URL for CRON task : Code: index.php?option=com_hikaserial&ctrl=serial&task=cron You can follow the HikaShop documentation but uses the HikaSerial URL instead. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")** - [![joshualdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Topic Author - [ Offline](/forum/user/49377-joshualdouglas) Less More - Posts: 220 - Thank you received: 12 - - 5 years 4 months ago [\#333926](#333926) by [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Replied by *[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#333926 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")** - [![joshualdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Topic Author - [ Offline](/forum/user/49377-joshualdouglas) Less More - Posts: 220 - Thank you received: 12 - - 5 years 4 months ago [\#334069](#334069) by [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Replied by *[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#334069 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hello, Hope you've been well. I have 2 issues when setting up the cron job. 1) When i enter the "your cron task" URL ([ www.dah01.jroot.layer3.co.uk/index.php?o...trl=serial&task=cron](http://www.dah01.jroot.layer3.co.uk/index.php?option=com_hikaserial&ctrl=serial&task=cron)) and hit save. I get [ www.hikashop.com](http://www.hikashop.com) refused to connect. please see attached - [ ![Screenshot2021-07-01at12.44.362.png](/forum/attachment/53171) ](/forum/attachment/53171 "...t12.44.362.png") When I do a Joomla save (the green button) the cron URL is still set to the default - please see attached - [ ![Screenshot2021-07-01at12.46.472.png](/forum/attachment/53172) ](/forum/attachment/53172 "...t12.46.472.png") However, when I go to edit my URL again I can see the one that I entered - please see attached - [ ![Screenshot2021-07-01at12.48.372.png](/forum/attachment/53173) ](/forum/attachment/53173 "...t12.48.372.png") Whenever I click save I get the same [ www.hikashop.com](http://www.hikashop.com) refused to connect message. 2) In the last report, The result of the trigger the timestamp seems to be CEST - please see attached - [ ![Screenshot2021-07-01at12.50.52.png](/forum/attachment/53174) ](/forum/attachment/53174 "...at12.50.52.png") Could I change this to BST or GMT? Thanks. - [ ![Screenshot2021-07-01at12.44.362.png](/forum/attachment/53171) ](/forum/attachment/53171 "...t12.44.362.png") [ ](/forum/attachment/53171?download=1 "...t12.44.362.png") - [ ![Screenshot2021-07-01at12.46.472.png](/forum/attachment/53172) ](/forum/attachment/53172 "...t12.46.472.png") [ ](/forum/attachment/53172?download=1 "...t12.46.472.png") - [ ![Screenshot2021-07-01at12.48.372.png](/forum/attachment/53173) ](/forum/attachment/53173 "...t12.48.372.png") [ ](/forum/attachment/53173?download=1 "...t12.48.372.png") - [ ![Screenshot2021-07-01at12.50.52.png](/forum/attachment/53174) ](/forum/attachment/53174 "...at12.50.52.png") [ ](/forum/attachment/53174?download=1 "...at12.50.52.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 5 years 4 months ago [\#334091](#334091) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#334091 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hello, If you have an HikaShop cron ; use the HikaShop cron. The HikaSerial cron URL is when you're using the manual method (from the documentation I gave previously). If you have issues with the HikaShop cron system, please open a new thread in the HIkaShop section of the forum. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")** - [![joshualdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Topic Author - [ Offline](/forum/user/49377-joshualdouglas) Less More - Posts: 220 - Thank you received: 12 - - 5 years 4 months ago [\#334097](#334097) by [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Replied by *[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#334097 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* I'm a bit confused as to which Cron I should be using. I assumed I had to use the hikaserial cron like you said above? The link you sent me is the hikashop cron documentation so I assumed this was done in the same place? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 5 years 4 months ago [\#334099](#334099) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#334099 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hello, CF : [ www.hikashop.com/support/documentation/1...ron-task.html#server](https://www.hikashop.com/support/documentation/19-documentation/hikashop/installation-configuration/55-hikashop-cron-task.html#server) You can configure a CRON task in your web hosting and call the HikaSerial URL to trigger the HikaSerial tasks. If you're using the HikaShop cron system (first part of the documentation) ; it will also trigger HikaSerial tasks thanks to the integration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")** - [![joshualdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Topic Author - [ Offline](/forum/user/49377-joshualdouglas) Less More - Posts: 220 - Thank you received: 12 - - 5 years 3 months ago [\#334255](#334255) by [joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile") Replied by *[joshualdouglas](/forum/user/49377-joshualdouglas "View joshualdouglas's Profile")* on topic *[Does Hikaserial automatically close subscriptions when a user stops paying](/forum/17-serial-how-to/902840-does-hikaserial-automatically-close-subscriptions-when-a-user-stops-paying#334255 "-- HikaShop version -- : 4.4.2 -- HikaSerial version -- : 3.1.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 5.6.40 Hello, If a user cancels their yearly reoccurring Paypal payment, when the second year begins, will Hikaserial close their subscription and remove them from the promoted user group? When a user pays they are promoted to the "Member" user group so I want them to become "Registered" when their subscription is closed. Thanks, Josh")* Hi, After a bit of experimenting, I have this all working. Thanks for your support. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE3LXNlcmlhbC1ob3ctdG8vOTAyODQwLWRvZXMtaGlrYXNlcmlhbC1hdXRvbWF0aWNhbGx5LWNsb3NlLXN1YnNjcmlwdGlvbnMtd2hlbi1hLXVzZXItc3RvcHMtcGF5aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? Moderators: [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.117 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)