[Skip to main content](#vessel-content) Board Categories Serial: How to? ## # [Serial: How to?](/forum/17-serial-how-to "View Category 'Serial: How to?'") 247 topics | If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/17-serial-how-to/59326-re-seat-number-how-to) | [Re: Seat Number How To](/forum/17-serial-how-to/59326-re-seat-number-how-to "Hello We have a Hikashop Business Edition, and need to add a "seat number" feature to the existing product/catalog. We are non-profit. I read through the documentation for HikaSerail, but was unable to locate exactly how to implement my requirement. So here is the requirement first. Ordinarily for events such as "New Year Celebration", "Summer Picnic", etc, we create just basic 'Adult', 'Child' and 'Senior' tickets at different costs, say $15, $5 and $10 each. Users login, add to cart what they want, and checkout through PayPal. Works just fine. We have an upcoming Stage Performace, and we need to sell tickets. Whats different here is, this event is obviously going to take place in a Theatre with pre defined seats. Seats 1,2,3,4,5,6,7,8,9,10 are VIP seats Seats 11,12,13,14,15,16,17,18,19,20 are EXECUTIVE seats Seats 21, 22, 23, 24, 25, 26, 27, 28, 29, 30 are GENERAL admission seats. We want users to PICK which seat they are buying, say I want to buy 3 x EXECUTIVE seats, I should have the option of picking 11, 12, 13. When I complete my order (or through some status), then those 11, 12, 13 should not be offered for other users. ** In reality there are about 200 seats available, and we will be creating three categories as above, extrapolating my scenario from 30 seats to 200 seats ** How can I achieve this through Hika Serial - or is it too much to ask? Regards NKELKAR") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 14 years 3 months ago, by [nkelkar](/forum/user/5012-nkelkar "View nkelkar's Profile") [Last Post](/forum/17-serial-how-to/59326-re-seat-number-how-to#100000429 "Hi, For anyone reading this: picking seats like at a theatre is now possible with the plugin. You draw the hall once from its picture (rows, seat numbers, price zones such as VIP or general), and visitors choose their seats on the plan for each show; the seats are held in their cart for a few minutes while they check out. With HikaSerial, the "Seat ticket" generator that comes with the plugin gives one code per seat sold, holding the show, the date, the row and the seat number, ready to print as a QR code on a PDF ticket. There is a demo with our template: mezzanine.demo.hikashop.com/ It needs the and plugins, and HikaShop Business") 5 days 20 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:2265 | [Last Post](/forum/17-serial-how-to/59326-re-seat-number-how-to#100000429 "Hi, For anyone reading this: picking seats like at a theatre is now possible with the plugin. You draw the hall once from its picture (rows, seat numbers, price zones such as VIP or general), and visitors choose their seats on the plan for each show; the seats are held in their cart for a few minutes while they check out. With HikaSerial, the "Seat ticket" generator that comes with the plugin gives one code per seat sold, holding the show, the date, the row and the seat number, ready to print as a QR code on a PDF ticket. There is a demo with our template: mezzanine.demo.hikashop.com/ It needs the and plugins, and HikaShop Business") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 days 20 hours ago | | [](/forum/17-serial-how-to/910699-feature-request-generate-serials-only-for-defined-shipping-methods) | [Feature Request: Generate Serials only for defined shipping methods](/forum/17-serial-how-to/910699-feature-request-generate-serials-only-for-defined-shipping-methods "-- HikaShop version -- : 6.5.2 -- HikaSerial version -- : 6.1.1 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 Hello. I bought Serials just over two years ago and tried to set it up for my ticket shop. At the time, I ran into difficulties with this feature request, which I submitted around 20 months ago. As a result, I am unable to use Serials for its most important function: the delivery method ‘Send by email’. As I explained at the time, it’s unfortunately not a solution for me that the serials can be ordered via a different product variant; instead, the serials should only be generated when the customer selects a specific delivery method. It’s extremely frustrating for me that this isn’t possible. I would like to ask you once again to implement this feature in HikaSerial. I upgraded my subscription yesterday – please see this as a financial incentive to ensure this feature is added. I would appreciate a response. Thank you.") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 3 months 2 weeks ago, by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") [Last Post](/forum/17-serial-how-to/910699-feature-request-generate-serials-only-for-defined-shipping-methods#373056 "Hello, The HikaShop/HikaSerial API are stable ; so it is "future proof" for that part. Joomla compatibility will be required but the API is also quite stable now. As mentioned, some parts of the plugin is doing direct database query when the information could be directly available by reading in the "$params->order" variable. But that's not an issue for "future proof" since the database schema won't change. Regards,") 2 months 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:10 Views:443 | [Last Post](/forum/17-serial-how-to/910699-feature-request-generate-serials-only-for-defined-shipping-methods#373056 "Hello, The HikaShop/HikaSerial API are stable ; so it is "future proof" for that part. Joomla compatibility will be required but the API is also quite stable now. As mentioned, some parts of the plugin is doing direct database query when the information could be directly available by reading in the "$params->order" variable. But that's not an issue for "future proof" since the database schema won't change. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 2 months 3 weeks ago | | [](/forum/17-serial-how-to/910620-add-user-photo-in-attachserial-hikaserial-plugin) | [Add user photo in AttachSerial - HikaSerial plugin](/forum/17-serial-how-to/910620-add-user-photo-in-attachserial-hikaserial-plugin "In registration i'm adding member_photo to table user. I'd like to add this photo to special card generated by AttachSerial - HikaSerial plugin. How?") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 4 months 1 week ago, by [arnask](/forum/user/6752-arnask "View arnask's Profile") [Last Post](/forum/17-serial-how-to/910620-add-user-photo-in-attachserial-hikaserial-plugin#372432 "Hello, Can you please provide the configuration you're using so we can try to reproduce it on a local website? Regards,") 4 months 5 days ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:355 | [Last Post](/forum/17-serial-how-to/910620-add-user-photo-in-attachserial-hikaserial-plugin#372432 "Hello, Can you please provide the configuration you're using so we can try to reproduce it on a local website? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 months 5 days ago | | [](/forum/17-serial-how-to/909756-changing-packs-in-plugin-pdfserial) | [Changing packs in Plugin: pdfserial](/forum/17-serial-how-to/909756-changing-packs-in-plugin-pdfserial "-- HikaShop version -- : 6.1.0 -- HikaSerial version -- : 6.0.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Browser(s) name and version -- : FireFox Hi I have made a copy of another Plugin: pdfserial and is changing the pack - but but this isn't changing: #hikaserial:pdfserial:28 - shouldn't it change to 30 instead of 28? Besides, when I try to change order I can't - getting an error ... Any good advice? Regards Thomas") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 1 month ago, by [Thrane](/forum/user/31786-thrane "View Thrane's Profile") [Last Post](/forum/17-serial-how-to/909756-changing-packs-in-plugin-pdfserial#368844 "Hi Great, the no need to worry - just a coincidence this time :-)") 1 year 1 month ago by [Thrane](/forum/user/31786-thrane "View Thrane's Profile") | Replies:4 Views:722 | [Last Post](/forum/17-serial-how-to/909756-changing-packs-in-plugin-pdfserial#368844 "Hi Great, the no need to worry - just a coincidence this time :-)") by [Thrane](/forum/user/31786-thrane "View Thrane's Profile") 1 year 1 month ago | | [](/forum/17-serial-how-to/909701-add-to-wallet) | [Add to Wallet](/forum/17-serial-how-to/909701-add-to-wallet "Hi Is there any way to get Add to Wallet to work with tickets created with HikaSerial? Would be really awesome!! Regards Thomas") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 1 month ago, by [Thrane](/forum/user/31786-thrane "View Thrane's Profile") [Last Post](/forum/17-serial-how-to/909701-add-to-wallet#368510 "Hi Something like that - but was thinking more of Google and Apples own API. I sell tickets to events from my site and think it would be great feature for the customers to be able to add the tickets to their wallet. Then we can just scan the barcode from their wallet at the entrance! Regards Thomas") 1 year 1 month ago by [Thrane](/forum/user/31786-thrane "View Thrane's Profile") | Replies:2 Views:994 | [Last Post](/forum/17-serial-how-to/909701-add-to-wallet#368510 "Hi Something like that - but was thinking more of Google and Apples own API. I sell tickets to events from my site and think it would be great feature for the customers to be able to add the tickets to their wallet. Then we can just scan the barcode from their wallet at the entrance! Regards Thomas") by [Thrane](/forum/user/31786-thrane "View Thrane's Profile") 1 year 1 month ago | | [](/forum/17-serial-how-to/909443-error-after-checkout-try-to-install-e-tickets-with-hikaserial) | [Error after Checkout - Try to install E-Tickets with HikaSerial](/forum/17-serial-how-to/909443-error-after-checkout-try-to-install-e-tickets-with-hikaserial "-- HikaShop version -- : 5.1.6 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 5.3.0 -- PHP version -- : 8.4.6 -- Browser(s) name and version -- : FF 138.0.4 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/breisig.live/www/htdocs/libraries/src/Log/LogEntry.php on line 126 Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32768 bytes) in /var/www/breisig.live/www/htdocs/libraries/vendor/symfony/error-handler/Error/OutOfMemoryError.php on line 1 Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/breisig.live/www/htdocs/libraries/vendor/joomla/database/src/Monitor/DebugMonitor.php on line 77 Warning: PHP Request Shutdown: Cannot call session save handler in a recursive manner in Unknown on line 0 Hello, i have currently big Problems after checkout: www.breisig.live/kasse/checkout/confirm Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/breisig.live/www/htdocs/libraries/src/Log/LogEntry.php on line 126 Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32768 bytes) in /var/www/breisig.live/www/htdocs/libraries/vendor/symfony/error-handler/Error/OutOfMemoryError.php on line 1 Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/breisig.live/www/htdocs/libraries/vendor/joomla/database/src/Monitor/DebugMonitor.php on line 77 Warning: PHP Request Shutdown: Cannot call session save handler in a recursive manner in Unknown on line 0 Can you please help me urgently ? Thanks. Michael") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 5 months ago, by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") [Last Post](/forum/17-serial-how-to/909443-error-after-checkout-try-to-install-e-tickets-with-hikaserial?start=20#368501 "Hello, I have sent the contact form and would like to hear back from you. Thank you very much") 1 year 1 month ago by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") - [1](/forum/17-serial-how-to/909443-error-after-checkout-try-to-install-e-tickets-with-hikaserial?start=0 "Page:1") - [2](/forum/17-serial-how-to/909443-error-after-checkout-try-to-install-e-tickets-with-hikaserial?start=20 "Page:2") | Replies:29 Views:2041 | [Last Post](/forum/17-serial-how-to/909443-error-after-checkout-try-to-install-e-tickets-with-hikaserial?start=20#368501 "Hello, I have sent the contact form and would like to hear back from you. Thank you very much") by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") 1 year 1 month ago | | [](/forum/17-serial-how-to/909690-aendern-des-dateinamens-von-an-e-mails-angehaengten-serials-aus-pdfserial-plugin) | [Ändern des Dateinamens von an E-Mails angehängten Serials aus PDFSerial-Plugin](/forum/17-serial-how-to/909690-aendern-des-dateinamens-von-an-e-mails-angehaengten-serials-aus-pdfserial-plugin "-- url of the page with the problem -- : www.breisig.live/ -- HikaShop version -- : 6.1.0 -- HikaSerial version -- : 6.0.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.4.6 -- Browser(s) name and version -- : FF 142.0.1 Hello, how can I add the serial number to the file name of a PDF? Unfortunately it doesn't work with the {data} tag.") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 1 month ago, by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") [Last Post](/forum/17-serial-how-to/909690-aendern-des-dateinamens-von-an-e-mails-angehaengten-serials-aus-pdfserial-plugin#368449 "Hello, There is no tag. Let the field empty and it will use the serial. Or gives a value and it will be the filename. Regards,") 1 year 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:877 | [Last Post](/forum/17-serial-how-to/909690-aendern-des-dateinamens-von-an-e-mails-angehaengten-serials-aus-pdfserial-plugin#368449 "Hello, There is no tag. Let the field empty and it will use the serial. Or gives a value and it will be the filename. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 1 month ago | | [](/forum/17-serial-how-to/909452-template-design-access-to-selection-parameters) | [Template design - Access to selection parameters](/forum/17-serial-how-to/909452-template-design-access-to-selection-parameters "-- HikaShop version -- : 5.1.6 -- HikaSerial version -- : 5.1.0 -- Joomla version -- : 5.3.0 -- PHP version -- : 8.4.6 -- Browser(s) name and version -- : FF 138.0.4 Hello, I've just got this far with the design of our admission ticket: In the ticket itself, you can see the labels {product.location.title()} and {product.seating}. I want to use these labels to access selection parameters, but these are not resolved. For {product.seating}, for example, only the index 3 is displayed if the () is omitted from the image. How can I access the title of selection parameters? Thanks.") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 5 months ago, by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") [Last Post](/forum/17-serial-how-to/909452-template-design-access-to-selection-parameters#368385 "Hello. Perfect. I have now installed the new version with the hotfix 6.0.0. The retrieval of the tag "product.field.your_custom_field" works. Thank you !") 1 year 1 month ago by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") | Replies:7 Views:1183 | [Last Post](/forum/17-serial-how-to/909452-template-design-access-to-selection-parameters#368385 "Hello. Perfect. I have now installed the new version with the hotfix 6.0.0. The retrieval of the tag "product.field.your_custom_field" works. Thank you !") by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") 1 year 1 month ago | | [](/forum/17-serial-how-to/909545-custom-serial-based-on-input-by-the-user) | [custom serial based on input by the user](/forum/17-serial-how-to/909545-custom-serial-based-on-input-by-the-user "-- HikaShop version -- : 6.0.0 -- HikaSerial version -- : 5.1.0 -- Joomla version -- : 5.3.1 -- PHP version -- : 8.2.28 -- Browser(s) name and version -- : Firefox 139.0.4, Chrome 137.0.7151.104 -- Error-message(debug-mod must be tuned on) -- : can´t see any message that seems relevant to me, screenshot added Hello, I have a very specific problem and need help figuring out how to approach it. We are building a small webshop, initially with only one product category – we call them load codes. To explain: our customers have previously purchased a hardware product (from a retailer, for example) that they can load with additional, freely downloadable software if needed. However, in order to load this software onto the hardware, they need a load code, which they purchase from our shop. This load code is checked in the hardware to see if it is valid based on the hardware ID. Therefore, when purchasing the load code, the customer should be able to enter this hardware ID, and our own algorithm then calculates the load code, which is issued to the customer after payment has been verified - – directly as text (in the form 255.255.255.255) and ideally as a downloadable ‘certificate’ (attach_serial). I bought HikaSerial in the hope of being able to implement this process. But I'm stuck... I should mention that I'm not a developer, more of a web designer with some experience in remodelling things to suit requirements ;) (also in Joomla). Just to test it out, I used a random code generator, set up packs and serials – the system works, the code/serial is displayed in the order after payment has been confirmed (once online, this should of course be done via payment methods). After studying the really extensive documentation, but unfortunately rather overwhelming for me, I tried to write my own generator plugin (with a little help from my friend AI). To get an input field for the user, I simply created another field in the address for testing purposes. I don't have any other custom fields in Essential (yet). If this is the way to go, I am of course willing to upgrade! But first, I wanted to read the input from the address field, convert it using MD5hash as the ‘algorithm’ and output it AfterOrderConfitmation. I wrote the php,xml and index files. It worked to install the Plugin(s) and it showed up in HikaSerial - if it was defined as such. This was allready unclear for me, if I should create a generator plugin for HikaSerial or is this not even a generator and should be a Hikashop Plugin? (As the serial is allways different, depending on the users input). In any case, we would like to see the assigned serial number/code than in the respective order in the admin area. Anyway - it didn´t work. I tried several variant of the code, nothing showed up. I guess the code is a mess and I had to override also some view files or so? To give you a big laugh, I'll append some code. Maybe it tells you where to lead me.:) I would REALLY appreciate instructions that are as detailed as possible. Especially regarding the necessary steps. The exact code will then have to be adapted. Thank you in advance, Oliver") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 4 months ago, by [zimo](/forum/user/83410-zimo "View zimo's Profile") [Last Post](/forum/17-serial-how-to/909545-custom-serial-based-on-input-by-the-user#367739 "Thanks a lot for the quick answer and your advices, I will follow them and go step by step... regards, Oliver") 1 year 4 months ago by [zimo](/forum/user/83410-zimo "View zimo's Profile") | Replies:2 Views:786 | [Last Post](/forum/17-serial-how-to/909545-custom-serial-based-on-input-by-the-user#367739 "Thanks a lot for the quick answer and your advices, I will follow them and go step by step... regards, Oliver") by [zimo](/forum/user/83410-zimo "View zimo's Profile") 1 year 4 months ago | | [](/forum/17-serial-how-to/909524-multiple-pages-in-1-pdf) | [Multiple pages in 1 PDF](/forum/17-serial-how-to/909524-multiple-pages-in-1-pdf "-- HikaShop version -- : 6.0.0 -- HikaSerial version -- : 5.1.0 -- Joomla version -- : 5.3.1 -- PHP version -- : 8.3.6 Hi, We're selling e-tickets with a QR code which is scanned by entrance of the event. When a customer buy's multiple entrance tickets he or she will receive multiple PDF's in the e-mail as attachments. Is it possible to get 1 PDF with multiple pages? So that the customer can scroll thru the pages? Like to hear from you, Kind regards, Patrick Lieftink") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 4 months ago, by [plieftinkpride](/forum/user/62104-plieftinkpride "View plieftinkpride's Profile") [Last Post](/forum/17-serial-how-to/909524-multiple-pages-in-1-pdf#367646 "Hello, It is not possible to create a multiple-page PDF with the current version of PDF Serial. The way than PDF Serial is working (using the same base than AttachSerial), and the trrigers in HikaSerial (one call per serial) ; define the plugin behavior. It would require an important development to let the plugin have two different kind of workflow ; and to keep the retro-compatibility if the feature is enabled but a customer try to perform a download from an old order. Regards,") 1 year 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:838 | [Last Post](/forum/17-serial-how-to/909524-multiple-pages-in-1-pdf#367646 "Hello, It is not possible to create a multiple-page PDF with the current version of PDF Serial. The way than PDF Serial is working (using the same base than AttachSerial), and the trrigers in HikaSerial (one call per serial) ; define the plugin behavior. It would require an important development to let the plugin have two different kind of workflow ; and to keep the retro-compatibility if the feature is enabled but a customer try to perform a download from an old order. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 4 months ago | | [](/forum/17-serial-how-to/909327-pdfserial-securing-generated-pdfs-against-editing) | [PDFSerial - Securing Generated PDFs Against Editing](/forum/17-serial-how-to/909327-pdfserial-securing-generated-pdfs-against-editing "-- HikaSerial version -- : 5 Dear HikaShop team, We are currently using the PDFSubscription and PDF serial plugin to generate and send personalized PDF tickets to our customers. This works very well for our needs — thank you! We would like to know if there is currently a way to secure the generated PDFs against editing or modification. Specifically, we're interested in features such as: Disabling editing of the PDF content Restricting copying or modification (Optionally) setting a password for changes[/li] If this is already possible using the existing plugin or through template customization?, we would appreciate some guidance or an example of how to implement this. If this functionality is not yet supported, would you consider adding it in a future version of the plugin? We believe it would be a valuable addition for many users who wish to protect the integrity of their generated documents. Looking forward to your feedback. Best regards, Lumiga") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 6 months ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/17-serial-how-to/909327-pdfserial-securing-generated-pdfs-against-editing#367406 "Hello, In my message I was talking about "duplicating" the plugin and not overwrite it. If you modify the actual PDFSerial plugin, the next update of HikaSerial and your modifications will be lost. So the best is to create a new plugin and copy the code, like a duplication. The most important is to change the plugin name so it won't collide. docs.joomla.org/J4.x:Creating_a_Plugin_for_Joomla PDF Serials uses a trigger which gives you access to the `$pdf` object (TCPDF or FPDF) ; you can detect which one using In the next release, we will add another trigger to create your own PDF actions (which will be far better for such kind of need). In order to add new formats and new types into the PDF Serial configuration screen ; there is also a trigger for that The two parameters are arrays and you need to add JHTML into, like Regarding the `SetProtection` support, we have some internal tests but the support of multiple librairies is difficult. Since the usage of PDF Templates forces to uses the FPDI lib ; we need to load the FPDI_Protection lib and use its specific functions. Otherwise, TCPDF has a SetProtection method but FPDF do not. Since it's a "work in progress", it was not added in the last release ; but we do hope that all tests will be successful for the next one. Regards,") 1 year 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:946 | [Last Post](/forum/17-serial-how-to/909327-pdfserial-securing-generated-pdfs-against-editing#367406 "Hello, In my message I was talking about "duplicating" the plugin and not overwrite it. If you modify the actual PDFSerial plugin, the next update of HikaSerial and your modifications will be lost. So the best is to create a new plugin and copy the code, like a duplication. The most important is to change the plugin name so it won't collide. docs.joomla.org/J4.x:Creating_a_Plugin_for_Joomla PDF Serials uses a trigger which gives you access to the `$pdf` object (TCPDF or FPDF) ; you can detect which one using In the next release, we will add another trigger to create your own PDF actions (which will be far better for such kind of need). In order to add new formats and new types into the PDF Serial configuration screen ; there is also a trigger for that The two parameters are arrays and you need to add JHTML into, like Regarding the `SetProtection` support, we have some internal tests but the support of multiple librairies is difficult. Since the usage of PDF Templates forces to uses the FPDI lib ; we need to load the FPDI_Protection lib and use its specific functions. Otherwise, TCPDF has a SetProtection method but FPDF do not. Since it's a "work in progress", it was not added in the last release ; but we do hope that all tests will be successful for the next one. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 5 months ago | | [](/forum/17-serial-how-to/909380-attach-serials-in-frontend) | [Attach serials in frontend](/forum/17-serial-how-to/909380-attach-serials-in-frontend "I'm generating and attaching serials to special products ordered. These are images with QR codes and other data (something like boarding pass). User gets confirmation emails with these images...") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 6 months ago, by [arnask](/forum/user/6752-arnask "View arnask's Profile") [Last Post](/forum/17-serial-how-to/909380-attach-serials-in-frontend#367025 "Hello, Regarding the front-end and email links, please open a new thread in the HikaShop section of the forum. For the HikaSerial part, you have your "virtual file" and when you have access to the link, you can download the image generated by the plugin. The issue you're describing is related to the HIkaShop frontend and how downloadable links are displayed. The HikaShop team will need to check your HikaShop version number and your overrides. (for the front-end order and the mail overrides) Regards,") 1 year 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:971 | [Last Post](/forum/17-serial-how-to/909380-attach-serials-in-frontend#367025 "Hello, Regarding the front-end and email links, please open a new thread in the HikaShop section of the forum. For the HikaSerial part, you have your "virtual file" and when you have access to the link, you can download the image generated by the plugin. The issue you're describing is related to the HIkaShop frontend and how downloadable links are displayed. The HikaShop team will need to check your HikaShop version number and your overrides. (for the front-end order and the mail overrides) Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 5 months ago | | [](/forum/17-serial-how-to/909341-price-not-displayed) | [Price not displayed](/forum/17-serial-how-to/909341-price-not-displayed "Good morning, I noticed that I have exactly the same issue that in a previous request 2 years ago: www.hikashop.com/forum/content-creation/...t-module.html#349475 Customer can chose an amount for a gift certificate to buy that is not displayed. I applied and checked the previous solution you gave me but without success. Can you help me please? Is that since Joomla 5.3.0? Best regards") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 6 months ago, by [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile") [Last Post](/forum/17-serial-how-to/909341-price-not-displayed#366733 "Sorry Jérôme, everything working this morning. I applied the solution mentioned in the previous post above and it worked... I should have emptied the cache. Ticket can be closed. Sorry again.") 1 year 6 months ago by [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile") | Replies:2 Views:826 | [Last Post](/forum/17-serial-how-to/909341-price-not-displayed#366733 "Sorry Jérôme, everything working this morning. I applied the solution mentioned in the previous post above and it worked... I should have emptied the cache. Ticket can be closed. Sorry again.") by [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile") 1 year 6 months ago | | [](/forum/17-serial-how-to/909342-entrance-ticket-as-pdf) | [Entrance ticket as pdf](/forum/17-serial-how-to/909342-entrance-ticket-as-pdf "-- HikaShop version -- : 5.1.5 -- HikaSerial version -- : 5.0.0 Dear Hika team, I purchased Hikaserial a while ago and now I'm ready to sell entrance tickets online. But I find the learning curve of Hikaserial very steep. I want the customer to be able to download a pdf with an image of the entrance card and his own unique code on it. When the event takes place, there is a list at the entrance with the corresponding codes of the pdf entrance ticket. At least, that's how I thought I could do it, but it turns out to be different? So you have attach serial and pdf serial. Which one should I use and can you please point me to the right documentation? Thanks in advance.") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 6 months ago, by [HSD](/forum/user/52655-hsd "View HSD's Profile") [Last Post](/forum/17-serial-how-to/909342-entrance-ticket-as-pdf#366717 "Hello, "Attach Serial" creates an image (mostly PNG). "PDF Serial" creates a PDF. The two plugins have globally the same configuration; one takes a PNG as "template" (an image used as the base and the plugin "print" information on it); the other creates a PDF file (and can also use another PDF as "template"). So you can read the "attach serial" documentation page and you will have the general process for both: www.hikashop.com/support/documentation/1...ns-attachserial.html Now, it looks like you want to generate a PDF, so "PDF Serial" is the one to choose. The starting point is to know if you will use an existing PDF as "template" or you want to start with a blank A4 page and "print" information on it. Regards,") 1 year 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:831 | [Last Post](/forum/17-serial-how-to/909342-entrance-ticket-as-pdf#366717 "Hello, "Attach Serial" creates an image (mostly PNG). "PDF Serial" creates a PDF. The two plugins have globally the same configuration; one takes a PNG as "template" (an image used as the base and the plugin "print" information on it); the other creates a PDF file (and can also use another PDF as "template"). So you can read the "attach serial" documentation page and you will have the general process for both: www.hikashop.com/support/documentation/1...ns-attachserial.html Now, it looks like you want to generate a PDF, so "PDF Serial" is the one to choose. The starting point is to know if you will use an existing PDF as "template" or you want to start with a blank A4 page and "print" information on it. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 6 months ago | | [](/forum/17-serial-how-to/909276-multicoupon-plugin-and-serial-assignation) | [Multicoupon plugin and serial assignation](/forum/17-serial-how-to/909276-multicoupon-plugin-and-serial-assignation "-- HikaShop version -- : 5.1.5 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 3.10.12 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : Firefox 136.0.2 Hello, I use HikaSerial to generate coupons which can be use once. When user adds to card product, enters first coupon code it reduces price in cart total. Then user enters second coupon code and it also reduces price in cart total. Both coupon codes are displayed in cart. Then user finishes order. That works well. But in HikaSerial->Serials list i see only one code attached to order number and this code was NOT used for reducing price. It is totally random picked coupon code and displayed in Hikashop Order also (Serials part). In "Additional information" part of Hikashop order window i can see both of used coupons and it displays correctly. Where this third coupon comes from and its assigned to Order? It also shows same info on emails.") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 7 months ago, by [arnask](/forum/user/6752-arnask "View arnask's Profile") [Last Post](/forum/17-serial-how-to/909276-multicoupon-plugin-and-serial-assignation#366342 "Hello, You're mixing HikaShop coupons and HikaSerial serials. The HikaSerial Coupon Generator will create HikaShop coupons with HikaSerial Serials. In the way that HikaShop coupon code will be the same than the HikaSerial Serial unique data. When you're using an HikaShop coupon, you're not dealing with HikaSerial serials. When, in your store, some products are sold, HikaSerial create serials for these product (depending the pack associated with them). Now, if you have the message "You used the serial ..." it means that you're trying to use the serial and not the HikaShop coupon. Then, I'm wondering what you have configured in HIkaSerial for the consumption part. But clearly, if you want to only use serials ; you should not use the "coupon generator" to avoid the creation of HikaShop coupons (if you are not using them at the end). And for the generated serials of your screenshot, it looks like the product you bought is also linked to a HikaSerial pack. Regards,") 1 year 7 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:855 | [Last Post](/forum/17-serial-how-to/909276-multicoupon-plugin-and-serial-assignation#366342 "Hello, You're mixing HikaShop coupons and HikaSerial serials. The HikaSerial Coupon Generator will create HikaShop coupons with HikaSerial Serials. In the way that HikaShop coupon code will be the same than the HikaSerial Serial unique data. When you're using an HikaShop coupon, you're not dealing with HikaSerial serials. When, in your store, some products are sold, HikaSerial create serials for these product (depending the pack associated with them). Now, if you have the message "You used the serial ..." it means that you're trying to use the serial and not the HikaShop coupon. Then, I'm wondering what you have configured in HIkaSerial for the consumption part. But clearly, if you want to only use serials ; you should not use the "coupon generator" to avoid the creation of HikaShop coupons (if you are not using them at the end). And for the generated serials of your screenshot, it looks like the product you bought is also linked to a HikaSerial pack. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 7 months ago | | [](/forum/17-serial-how-to/909236-created-a-discount-coupon-to-apply-to-a-product-with-the-one-time-use-option) | [Created a discount coupon to apply to a product with the one-time use option](/forum/17-serial-how-to/909236-created-a-discount-coupon-to-apply-to-a-product-with-the-one-time-use-option "-- url of the page with the problem -- : ilvasapolli.it -- HikaShop version -- : 5.0.3 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.1.27 -- Browser(s) name and version -- : Chrome I want to create a discount coupon code (not in percentage, but in numbers) to apply only to a product to be used only once. Sorry, but I really don't understand how to do it.") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 7 months ago, by [ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile") [Last Post](/forum/17-serial-how-to/909236-created-a-discount-coupon-to-apply-to-a-product-with-the-one-time-use-option#366236 "Thank you, I appreciate your effort. I will use AWOCoupon for now. Regards.") 1 year 7 months ago by [ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile") | Replies:13 Views:1198 | [Last Post](/forum/17-serial-how-to/909236-created-a-discount-coupon-to-apply-to-a-product-with-the-one-time-use-option#366236 "Thank you, I appreciate your effort. I will use AWOCoupon for now. Regards.") by [ARCENCIEL](/forum/user/78784-arcenciel "View ARCENCIEL's Profile") 1 year 7 months ago | | [](/forum/17-serial-how-to/909012-buying-a-voucher-with-a-voucher) | [Buying a voucher with a voucher?](/forum/17-serial-how-to/909012-buying-a-voucher-with-a-voucher "-- HikaShop version -- : 5.1.2 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 4.4.9 Hello, I have a client website that sells physical products as well as a voucher to book an in person face to face training courses. A customer purchases the voucher and then can redeem this for the training course. The website also sells gift vouchers that can be purchased and used to buy the physical products on the website. However we now have a customer who has been given a gift voucher that is trying to use it to discount the purchase of the virtual training voucher. It appears HikaSerial / HikaShop you cannot use one voucher as part payment for another voucher? Is this correct? How can I configure the extensions so one voucher can be used to purchase / discount the price of another voucher? Thanks") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 9 months ago, by [ltempest](/forum/user/1784-ltempest "View ltempest's Profile") [Last Post](/forum/17-serial-how-to/909012-buying-a-voucher-with-a-voucher#365165 "Hello, You have to create another pack and use the "coupon generator" instead of the "random generator". Thus, instead of just creating a random serial (which can be used with the "Product Add" plugin) ; you can create an HikaShop coupon, a copy of a pre-configured coupon, with the discount and restrictions that you want (x% on a specific product). The serial won't have any "usage" in HikaSerial but the HikaShop coupon, with the same content as the serial, would be useful during the HikaShop checkout process. Regards,") 1 year 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1040 | [Last Post](/forum/17-serial-how-to/909012-buying-a-voucher-with-a-voucher#365165 "Hello, You have to create another pack and use the "coupon generator" instead of the "random generator". Thus, instead of just creating a random serial (which can be used with the "Product Add" plugin) ; you can create an HikaShop coupon, a copy of a pre-configured coupon, with the discount and restrictions that you want (x% on a specific product). The serial won't have any "usage" in HikaSerial but the HikaShop coupon, with the same content as the serial, would be useful during the HikaShop checkout process. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 9 months ago | | [](/forum/17-serial-how-to/908995-attach-a-different-name-for-each-ticket) | [Attach a different name for each ticket](/forum/17-serial-how-to/908995-attach-a-different-name-for-each-ticket "-- HikaShop version -- : 5.1.1 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 8.2.2 -- PHP version -- : 8.2.26 Hi, I would like to find a way to attach a unique name to each ticket bought in a same order. i.e One make an order for 3 tickets for a concert, fill a form with 3 name fields and each ticket generated should have 1 of these name on it. Could you give me a direction on how to achieve that, if it is possible? Thanks") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 10 months ago, by [marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile") [Last Post](/forum/17-serial-how-to/908995-attach-a-different-name-for-each-ticket#365072 "Hello, With 3 same items, you will have 3 serials ; but you won't be able to specify a different name via a custom field. You can develop a custom plugin in order to perform such action ; it won't be easy due to all the constraints you will face (refuse the modification of the quantity, link the quantity with the number of lines/names in the custom field ; otherwise it will generate some misunderstanding and frustration for your customers) At the end, you custom development should provide the order items are separate items with each one name ; so it could be process by the plugins, like HikaSerial pdfseria/attachserial. The best approach is to use item custom field and let the customer handle its items in the cart. Each item will have its own name and the customer can remove, replace like he wants without any kind of frustration. If you want more details, I recommend you to open a new thread in the HikaShop section of the forum so the HikaShop support team will be able to guide you. Regards,") 1 year 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:1021 | [Last Post](/forum/17-serial-how-to/908995-attach-a-different-name-for-each-ticket#365072 "Hello, With 3 same items, you will have 3 serials ; but you won't be able to specify a different name via a custom field. You can develop a custom plugin in order to perform such action ; it won't be easy due to all the constraints you will face (refuse the modification of the quantity, link the quantity with the number of lines/names in the custom field ; otherwise it will generate some misunderstanding and frustration for your customers) At the end, you custom development should provide the order items are separate items with each one name ; so it could be process by the plugins, like HikaSerial pdfseria/attachserial. The best approach is to use item custom field and let the customer handle its items in the cart. Each item will have its own name and the customer can remove, replace like he wants without any kind of frustration. If you want more details, I recommend you to open a new thread in the HikaShop section of the forum so the HikaShop support team will be able to guide you. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 10 months ago | | [](/forum/17-serial-how-to/907804-how-to-exclude-a-product-or-category-from-the-coupon) | [How to exclude a product or category from the coupon](/forum/17-serial-how-to/907804-how-to-exclude-a-product-or-category-from-the-coupon "-- HikaShop version -- : 5.0.3 -- HikaSerial version -- : 4.0.2 -- Joomla version -- : 4.2.9 -- PHP version -- : 8.1.26 Hi, using the automatic coupon feature in Acymailing, it is not possible to exclude a product or category from the coupon (I have already asked their support team). I would like the coupon to be activated on all products except for one product or category. Specifically, I am referring to a product that can only be purchased with recurring payments. Is there a way to exclude a product or product category from any type of coupon? Obviously I know that if I create a coupon in Hikashop I can define the categories to which it can be applied and can, consequently, exclude others. But with the email marketing automation system, via Acymailing follow up, this function does not exist. Can you help me find a solution? For example, is there a function on the product page to disable any coupons for that product? I don't think I've seen it, but I'm asking anyway. By the way, if a coupon is created with Acymail with a 10% discount on all products, therefore including a product with a recurring payment with PayPal of 100 euros each month, what value will be applied to the renewal of the second payment, 90 euros or 100 euros? Thank you. Best regards Francesco") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 2 years 8 months ago, by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") [Last Post](/forum/17-serial-how-to/907804-how-to-exclude-a-product-or-category-from-the-coupon?start=20#364996 "Hello, You can download HikaSerial 5.0.0 ; it contains a small patch which seems to work fine during my tests. Feel free to send us your feedback if you still have an issue. Regards,") 1 year 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/17-serial-how-to/907804-how-to-exclude-a-product-or-category-from-the-coupon?start=0 "Page:1") - [2](/forum/17-serial-how-to/907804-how-to-exclude-a-product-or-category-from-the-coupon?start=20 "Page:2") | Replies:33 Views:3442 | [Last Post](/forum/17-serial-how-to/907804-how-to-exclude-a-product-or-category-from-the-coupon?start=20#364996 "Hello, You can download HikaSerial 5.0.0 ; it contains a small patch which seems to work fine during my tests. Feel free to send us your feedback if you still have an issue. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 10 months ago | | [](/forum/17-serial-how-to/908962-empty-subscription-duration-when-creating-a-subscription-manually) | [Empty subscription duration when creating a subscription manually](/forum/17-serial-how-to/908962-empty-subscription-duration-when-creating-a-subscription-manually "-- url of the page with the problem -- : www.winescholarguild.com -- HikaShop version -- : 5.1.1 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 4.4.3 -- PHP version -- : 8.2 Hi, we have a HikaSerial plan called "3-Month Complimentary Membership" which is related to a product and creates 3-month long subscriptions when the product is purchased. All of that is working fine (screenshot: prnt.sc/xeqjvcT5-S0l ) However, If I go to HikaSerial > Subscriptions and create a new subscription manually, and choose that same plan, the subscription duration isn't automatically set to 3 months - it remains empty (example: prnt.sc/R45iQDOK7Ql_ ) . Is there a way to automatically set the duration of the subscriptions linked to a plan, if they are created from the admin panel, or do I have to manually enter the start and end date? Thanks") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 1 year 10 months ago, by [jcamus](/forum/user/33993-jcamus "View jcamus's Profile") [Last Post](/forum/17-serial-how-to/908962-empty-subscription-duration-when-creating-a-subscription-manually#364930 "Hello, A plan don't have a duration. When you configure a product with a plan, you choose the duration of the subscription and its price. So when you create manually a subscription in the backend, there is no product, there is no price and there is no duration. That's why when you create a subscription manually in the backend, you have a field to select the end date. The backend gives you the access to all values ; you can change the state, the end date, and so on. The backend is not the right place to create subscriptions if you want to follow the process. The real process is in the front-end, when the customer place a product in his cart and confirm it. Now if you do want to give free subscriptions you can create HikaShop coupons so the customer will be able to validate its card (and subscription) for free (one short, without recurring). Regards,") 1 year 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1011 | [Last Post](/forum/17-serial-how-to/908962-empty-subscription-duration-when-creating-a-subscription-manually#364930 "Hello, A plan don't have a duration. When you configure a product with a plan, you choose the duration of the subscription and its price. So when you create manually a subscription in the backend, there is no product, there is no price and there is no duration. That's why when you create a subscription manually in the backend, you have a field to select the end date. The backend gives you the access to all values ; you can change the state, the end date, and so on. The backend is not the right place to create subscriptions if you want to follow the process. The real process is in the front-end, when the customer place a product in his cart and confirm it. Now if you do want to give free subscriptions you can create HikaShop coupons so the customer will be able to validate its card (and subscription) for free (one short, without recurring). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 10 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.055 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)