[Skip to main content](#vessel-content) # product class data missing ## - **[twscott](/forum/user/43011-twscott "View twscott's Profile")** - [![twscott's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/43011-twscott "View twscott's Profile") Topic Author - [ Offline](/forum/user/43011-twscott) Less More - Posts: 252 - Thank you received: 1 - - - - 10 years 3 months ago [\#244473](#244473) by [twscott](/forum/user/43011-twscott "View twscott's Profile") *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244473 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* was created by *[twscott](/forum/user/43011-twscott "View twscott's Profile")* -- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 3 months ago [\#244474](#244474) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244474 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* Hi, I am sorry but I am not able to understand your message. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[twscott](/forum/user/43011-twscott "View twscott's Profile")** - [![twscott's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/43011-twscott "View twscott's Profile") Topic Author - [ Offline](/forum/user/43011-twscott) Less More - Posts: 252 - Thank you received: 1 - - - - 10 years 3 months ago [\#244513](#244513) by [twscott](/forum/user/43011-twscott "View twscott's Profile") Replied by *[twscott](/forum/user/43011-twscott "View twscott's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244513 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* Hi, It's hard to explain, because this is a coding problem. Here I will show you steps to reproduce my problem. 1. In back-end, new a custom field, Type:WYSIWYG 2. Create a plug-in in plugiss\hikashop\myPlugin 3. Edit public function onAfterProductCreate(&$element){ $thisProduct = $this->getProduct($element->product_id); echo $thisProduct->myField; } 4. In the debug mode and create a new product if I am in front-end, $thisProduct->myField; ... "" <-- it shows empty, but I have input data in it. if I am in back-end, $thisProduct->myField; ... "the html code I input" I hope this is clear enough for you, Best Regards Scott Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 3 months ago [\#244558](#244558) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244558 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* Hi, If your WYSIWYG editor is TinyMce (or simple text area), do you have the same issue ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[twscott](/forum/user/43011-twscott "View twscott's Profile")** - [![twscott's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/43011-twscott "View twscott's Profile") Topic Author - [ Offline](/forum/user/43011-twscott) Less More - Posts: 252 - Thank you received: 1 - - - - 10 years 3 months ago [\#244599](#244599) by [twscott](/forum/user/43011-twscott "View twscott's Profile") Replied by *[twscott](/forum/user/43011-twscott "View twscott's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244599 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* HI Jerome, Attached please find my screenshot. I've changed the editor to TinyMce, and there is still no data. BR - [ ![debug.png](/forum/attachment/32450) ](/forum/attachment/32450 "debug.png") [ ](/forum/attachment/32450?download=1 "debug.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 3 months ago [\#244600](#244600) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244600 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* Hi, I am sorry but I cannot reproduce your issue. I have a wysiwyg product custom field and I can save it without any issue in my products. Now the code you're using does not seem good to me ; there is no need to perform a "get" on a product while you have the entire product object in parameter. I don't know what your function is ; but I know that the save in HikaMarket is working fine. And if the "save" is good, the content provided the trigger should be too. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[twscott](/forum/user/43011-twscott "View twscott's Profile")** - [![twscott's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/43011-twscott "View twscott's Profile") Topic Author - [ Offline](/forum/user/43011-twscott) Less More - Posts: 252 - Thank you received: 1 - - - - 10 years 3 months ago [\#244618](#244618) by [twscott](/forum/user/43011-twscott "View twscott's Profile") Replied by *[twscott](/forum/user/43011-twscott "View twscott's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244618 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* Hi, Jerome, I think I know what the problem is, but I still need your help, I am not sure if I miss setting config. When I put same text into the description and my_custom_field, one shows the HTML code, and the other one is plain text. [ ![debgu_text.png](/forum/attachment/32454) ](/forum/attachment/32454 "debgu_text.png") When I put the img into them, description shows HTML code, and my_custom_field shows empty, and this is my problem. [ ![debug_img.png](/forum/attachment/32455) ](/forum/attachment/32455 "debug_img.png") How should I set it to save data in HTML code? Thanks Best Regards - [ ![debgu_text.png](/forum/attachment/32454) ](/forum/attachment/32454 "debgu_text.png") [ ](/forum/attachment/32454?download=1 "debgu_text.png") - [ ![debug_img.png](/forum/attachment/32455) ](/forum/attachment/32455 "debug_img.png") [ ](/forum/attachment/32455?download=1 "debug_img.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 3 months ago [\#244646](#244646) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244646 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* Hi, That's the role of the HikaShop "input filtering" setting in your custom field configuration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[twscott](/forum/user/43011-twscott "View twscott's Profile")** - [![twscott's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/43011-twscott "View twscott's Profile") Topic Author - [ Offline](/forum/user/43011-twscott) Less More - Posts: 252 - Thank you received: 1 - - - - 10 years 3 months ago [\#244679](#244679) by [twscott](/forum/user/43011-twscott "View twscott's Profile") Replied by *[twscott](/forum/user/43011-twscott "View twscott's Profile")* on topic *[product class data missing](/forum/19-hikamarket/885361-product-class-data-missing#244679 "-- HikaShop version -- : HikaShop Business 2.6.3 -- HikaMarket version -- : HikaMarket Multivendor 1.7.0 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 -- Browser(s) name and version -- : Chrom Hi there, I have a question about this custom WYSIWYG (JCE)field I created, I wrote a plugin for onAfterProductCreate, and in the test process I did put content in it, but the plug in code showed this field was empty. This did not happen when I use the back-end to edit a product, and there is no problem for the "product description field" in the front-end either. Could you help to see what was missing? Best Regards Scott")* Hi Jerome, It works, Thank you very much. Best Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvODg1MzYxLXByb2R1Y3QtY2xhc3MtZGF0YS1taXNzaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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