Hikamarket Same Order Number for vendor (front end) and for buyer not the same

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2 months 1 week ago #313822

-- HikaShop version -- : 4.1.0
-- HikaMarket version -- : 3.0.2
-- Joomla version -- : 3.9.13

Hi,
I'm confused, as I find out, that in multivendor market vendors gets different order number, then order number is for buyer and in back-end.

Sample:
Buyers gets AP-00115, the same is in backend
Vendor in front end gets order number AP-00116 :huh:

In hikashop / configuration / main / Order number format set AP-{id size="5"}


And Question about invoice number ->
For vendors in front-end system do not generate the invoice number. It is empty, just label.
In back end I tried 2 ways:
First in hikashop / configuration / main/ order / Invoice Number format entered AS-{order_id} and made that the each vendor do have their own
Invoice Number format , like Dangus-{id size="5"}. It won't work, the invoice number empty, when vendor try to generate invoice in front-end.
Then I removed any value in hikashop / configuration / main/ order / Invoice Number format and left only in vendor config page (hikamarket / config / vendors --> vendor options, but it won't work as well.
How to fix that?

Thank you in advance
Lina

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2 months 1 week ago #313851

Hello,

Please see the HikaMarket settings for the one which allow to use the same order number for sub-sales.
www.hikashop.com/support/documentation/1...onfig_market_general

But please note that it is normal that you have different order id since HikaMarket need to create extra HikaShop orders for the vendors.
You can read more in that documentation page : www.hikashop.com/support/documentation/1...or-presentation.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 61
  • Thank you received: 2
2 months 1 week ago #313867

Hi Jerome,
Thank you for 1 issue about order number. That's work fine.

And what about Invoice number?

Copied:
And Question about invoice number ->
For vendors in front-end system do not generate the invoice number. It is empty, just label.
In back end I tried 2 ways:
First in hikashop / configuration / main/ order / Invoice Number format entered AS-{order_id} and made that the each vendor do have their own
Invoice Number format , like Dangus-{id size="5"}. It won't work, the invoice number empty, when vendor try to generate invoice in front-end.
Then I removed any value in hikashop / configuration / main/ order / Invoice Number format and left only in vendor config page (hikamarket / config / vendors --> vendor options, but it won't work as well.
How to fix that?

Thank you
L

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  • Thank you received: 3708
  • MODERATOR
2 months 1 week ago #313883

Hello,

To have an invoice number, the order must have in an order status which autorize the generation.
Does the customer order have the invoice number ? Does the main order and the sub orders have the same order status ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 61
  • Thank you received: 2
2 months 5 days ago #313973

Jerome, thank you for showing direction where the solution may be. Already solved :)

The following user(s) said Thank You: Jerome

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