[Skip to main content](#vessel-content) # Any way to have a buyer "release" payment? ## - **[DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")** - [![DogPeople's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57755-dogpeople "View DogPeople's Profile") Topic Author - [ Offline](/forum/user/57755-dogpeople) Less More - Posts: 324 - Thank you received: 4 - - 5 years 7 months ago [\#330859](#330859) by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile") *[Any way to have a buyer "release" payment?](/forum/19-hikamarket/902186-any-way-to-have-a-buyer-release-payment#330859 "Hi, Not a crisis item, but I was wondering if there is any way to set up Hikamarket so that buyers pay the store, and then when they receive their item or service, they "release" the payment before it goes to the vendor? Kind of like an Escrow system? Could I set it up so that only a buyer group could change the state of the order from confirmed to collected, for instance? Thanks!")* was created by *[DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")* Hi, Not a crisis item, but I was wondering if there is any way to set up Hikamarket so that buyers pay the store, and then when they receive their item or service, they "release" the payment before it goes to the vendor? Kind of like an Escrow system? Could I set it up so that only a buyer group could change the state of the order from confirmed to collected, for instance? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvOTAyMTg2LWFueS13YXktdG8taGF2ZS1hLWJ1eWVyLXJlbGVhc2UtcGF5bWVudD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 5 years 7 months ago [\#330907](#330907) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Any way to have a buyer "release" payment?](/forum/19-hikamarket/902186-any-way-to-have-a-buyer-release-payment#330907 "Hi, Not a crisis item, but I was wondering if there is any way to set up Hikamarket so that buyers pay the store, and then when they receive their item or service, they "release" the payment before it goes to the vendor? Kind of like an Escrow system? Could I set it up so that only a buyer group could change the state of the order from confirmed to collected, for instance? Thanks!")* Hello, It requires an interface in HikaShop so a customer can notify that he received an order (which will update the order status). Afterwards, in HikaMarket you need to tweak the valid order statuses so you won't have "confirmed,shipped" but a new order status like "received" or "collected". Even if I do understand very well the link of such feature with HikaMarket vendor workflow, it will be something directly in the HikaShop customer dashboard (and its order listing) ; like a button when in the order details (and order listing) when the order is "shipped" so the customer can mark it as "collected" or maybe open a dispute. But with such kind of workflow, you also need something which will update the customer order after a period, so if the customer do nothing (no confirmation or no decline), the vendor is not "penalized". Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvOTAyMTg2LWFueS13YXktdG8taGF2ZS1hLWJ1eWVyLXJlbGVhc2UtcGF5bWVudD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")** - [![DogPeople's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57755-dogpeople "View DogPeople's Profile") Topic Author - [ Offline](/forum/user/57755-dogpeople) Less More - Posts: 324 - Thank you received: 4 - - 5 years 7 months ago [\#330922](#330922) by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile") Replied by *[DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")* on topic *[Any way to have a buyer "release" payment?](/forum/19-hikamarket/902186-any-way-to-have-a-buyer-release-payment#330922 "Hi, Not a crisis item, but I was wondering if there is any way to set up Hikamarket so that buyers pay the store, and then when they receive their item or service, they "release" the payment before it goes to the vendor? Kind of like an Escrow system? Could I set it up so that only a buyer group could change the state of the order from confirmed to collected, for instance? Thanks!")* Hi, Thanks! Yes, I was thinking that there had to be some sort of trigger for the payment that was linked to a different order status. I'll mess around with settings and see if I can figure out how to make it work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzE5LWhpa2FtYXJrZXQvOTAyMTg2LWFueS13YXktdG8taGF2ZS1hLWJ1eWVyLXJlbGVhc2UtcGF5bWVudD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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