[Skip to main content](#vessel-content) # No shipping method message ## - **[sidneyd](/forum/user/544-sidneyd "View sidneyd's Profile")** - [![sidneyd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/544-sidneyd "View sidneyd's Profile") Topic Author - [ Offline](/forum/user/544-sidneyd) Less More - Posts: 51 - Thank you received: 0 - - 15 years 7 months ago [\#10313](#10313) by [sidneyd](/forum/user/544-sidneyd "View sidneyd's Profile") *[No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#10313 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* was created by *[sidneyd](/forum/user/544-sidneyd "View sidneyd's Profile")* Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? #### *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86283 - Thank you received: 14262 - - 15 years 7 months ago [\#10320](#10320) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#10320 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* Hi, Please check the points of that FAQ: [ www.hikashop.com/support/documentation/i...ins-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sidneyd](/forum/user/544-sidneyd "View sidneyd's Profile")** - [![sidneyd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/544-sidneyd "View sidneyd's Profile") Topic Author - [ Offline](/forum/user/544-sidneyd) Less More - Posts: 51 - Thank you received: 0 - - 15 years 7 months ago [\#10550](#10550) by [sidneyd](/forum/user/544-sidneyd "View sidneyd's Profile") Replied by *[sidneyd](/forum/user/544-sidneyd "View sidneyd's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#10550 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* Hey, I have checked the documentation and a couple of points stand out. Namely where it states Check that you have the payment view in the checkout workflow option of the configuration and Check that you have the shipping view in the checkout workflow option of the configuration The checkout workflow in my configuration currently reads login_address_shipping_payment_confirm_coupon_cart_status_fields,end Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86283 - Thank you received: 14262 - - 15 years 7 months ago [\#10551](#10551) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#10551 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* Hi, Your checkout workflow is good. Today, we also found that there could be such problem with PHP4. If you use PHP4 on your server, please change the line: $method->$key = $val; to: $methods[$k]->$key = $val; in the file administrator/components/com_hikashop/classes/plugins.php Otherwise, if the problem doesn't come from that, your problem lies in one of the points of the documentation page above and if you want more directions, I invite you to post a screenshot of your listing of shipping methods, of your product description and checkout page where you have the error. That way, we will have a clearer view of the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")** - [![deborahharrison's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1040-deborahharrison "View deborahharrison's Profile") - [ Offline](/forum/user/1040-deborahharrison) Less More - Posts: 110 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#11028](#11028) by [deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile") Replied by *[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11028 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* I tried that PHP line and it has made no difference. It works fine with Europe but any orders based on the rest of the world get this message. I don't have an online list of shipping methods. Shipping is automatically counted depending on which country the customer is based (eg Europe, Uk or rest of world) Product description [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/sdelss3.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/sdelss3.png "[img") - [ ![sdelss3.png](/forum/attachment/729) ](/forum/attachment/729 "sdelss3.png") [ ](/forum/attachment/729?download=1 "sdelss3.png") Last edit: 15 years 7 months ago by [deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")** - [![deborahharrison's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1040-deborahharrison "View deborahharrison's Profile") - [ Offline](/forum/user/1040-deborahharrison) Less More - Posts: 110 - Thank you received: 0 - - 15 years 7 months ago [\#11029](#11029) by [deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile") Replied by *[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11029 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* Top of checkout: [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/sdelss4-20110315.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/sdelss4-20110315.png "[img") - [ ![sdelss4-20110315.png](/forum/attachment/730) ](/forum/attachment/730 "...4-20110315.png") [ ](/forum/attachment/730?download=1 "...4-20110315.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")** - [![deborahharrison's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1040-deborahharrison "View deborahharrison's Profile") - [ Offline](/forum/user/1040-deborahharrison) Less More - Posts: 110 - Thank you received: 0 - - 15 years 7 months ago [\#11030](#11030) by [deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile") Replied by *[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11030 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* Bottom of checkout: [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/sdelss5-20110315.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/sdelss5-20110315.png "[img") - [ ![sdelss5-20110315.png](/forum/attachment/731) ](/forum/attachment/731 "...5-20110315.png") [ ](/forum/attachment/731?download=1 "...5-20110315.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86283 - Thank you received: 14262 - - 15 years 7 months ago [\#11047](#11047) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11047 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* So your problem is different, please send us a back end access to your website via our contact form so that we can check everything. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")** - [![deborahharrison's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1040-deborahharrison "View deborahharrison's Profile") - [ Offline](/forum/user/1040-deborahharrison) Less More - Posts: 110 - Thank you received: 0 - - 15 years 7 months ago [\#11339](#11339) by [deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile") Replied by *[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11339 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* International now works fine, but I am setting up the Uk delivery rates and now I get the same message for them. If you remember from my previous posts, Royal Mail has the limit of thickness. Product dimensions look like this: [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/pross1.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/pross1.png "[img") - [ ![pross1.png](/forum/attachment/753) ](/forum/attachment/753 "pross1.png") [ ](/forum/attachment/753?download=1 "pross1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")** - [![deborahharrison's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1040-deborahharrison "View deborahharrison's Profile") - [ Offline](/forum/user/1040-deborahharrison) Less More - Posts: 110 - Thank you received: 0 - - 15 years 7 months ago [\#11340](#11340) by [deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile") Replied by *[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11340 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* Shipping Code set up for both large letter (>25mm thickness) and packet (25mm+ thickness) [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/shipss1.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/shipss1.png "[img") - [ ![shipss1.png](/forum/attachment/754) ](/forum/attachment/754 "shipss1.png") [ ](/forum/attachment/754?download=1 "shipss1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")** - [![deborahharrison's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1040-deborahharrison "View deborahharrison's Profile") - [ Offline](/forum/user/1040-deborahharrison) Less More - Posts: 110 - Thank you received: 0 - - 15 years 7 months ago [\#11341](#11341) by [deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile") Replied by *[deborahharrison](/forum/user/1040-deborahharrison "View deborahharrison's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11341 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* But checkout still isn't playing: Could this be the bug again? [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/coutss1.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/coutss1.png "[img") - [ ![coutss1.png](/forum/attachment/755) ](/forum/attachment/755 "coutss1.png") [ ](/forum/attachment/755?download=1 "coutss1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86283 - Thank you received: 14262 - - 15 years 7 months ago [\#11342](#11342) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No shipping method message](/forum/2-general-talk-about-hikashop/10313-no-shipping-method-message#11342 "Hey, I've set up my shop and just tested a transaction but when I select an item and it takes me to the checkout page, I get a message saying "No shipping method found" What have I missed? [file]")* Volume = height*length*width so volume of the basket = 0.13*0*0 = 0 I didn't see a shipping method without a minimum volume restriction for UK in your screenshot. Couldn't that be the problem ? The bug I fixed was only appearing when the state field was there but the country didn't had any state so it's not related. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzEwMzEzLW5vLXNoaXBwaW5nLW1ldGhvZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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