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#   New user - add an item to cart "The cart is empty"

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- **[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")**
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15 years 6 months ago [\#14022](#14022) by [petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")  *[New user - add an item to cart "The cart is empty"](/forum/2-general-talk-about-hikashop/14022-new-user-add-an-item-to-cart-the-cart-is-empty#14022 "I just installed Hikashop.  Easy to install and setup. However, when i try to add an item to the cart i get &quot;The cart is empty&quot;.  What am i doing wrong?")* was created by *[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")*

I just installed Hikashop.

Easy to install and setup. However, when i try to add an item to the cart i get "The cart is empty".

What am i doing wrong?

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 6 months ago [\#14024](#14024) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: New user - add an item to cart "The cart is empty"](/forum/2-general-talk-about-hikashop/14022-new-user-add-an-item-to-cart-the-cart-is-empty#14024 "I just installed Hikashop.  Easy to install and setup. However, when i try to add an item to the cart i get &quot;The cart is empty&quot;.  What am i doing wrong?")*

Could you give a link to your website so that we can see the problem ?

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- **[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")**
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15 years 6 months ago [\#14025](#14025) by [petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")  Replied by *[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")* on topic *[Re: New user - add an item to cart "The cart is empty"](/forum/2-general-talk-about-hikashop/14022-new-user-add-an-item-to-cart-the-cart-is-empty#14025 "I just installed Hikashop.  Easy to install and setup. However, when i try to add an item to the cart i get &quot;The cart is empty&quot;.  What am i doing wrong?")*

[ www.cadillaclasalleclub.org/new-store/category/listing](https://www.cadillaclasalleclub.org/new-store/category/listing)

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- **[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")**
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15 years 6 months ago [\#14026](#14026) by [petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")  Replied by *[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")* on topic *[Re: New user - add an item to cart "The cart is empty"](/forum/2-general-talk-about-hikashop/14022-new-user-add-an-item-to-cart-the-cart-is-empty#14026 "I just installed Hikashop.  Easy to install and setup. However, when i try to add an item to the cart i get &quot;The cart is empty&quot;.  What am i doing wrong?")*

any feedback? glad to provide login if neccessary

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 6 months ago -  15 years 6 months ago [\#14027](#14027) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: New user - add an item to cart "The cart is empty"](/forum/2-general-talk-about-hikashop/14022-new-user-add-an-item-to-cart-the-cart-is-empty#14027 "I just installed Hikashop.  Easy to install and setup. However, when i try to add an item to the cart i get &quot;The cart is empty&quot;.  What am i doing wrong?")*

I can see that the add to cart URL is not good on your website:
[ www.cadillaclasalleclub.org/index.phpind...ZS9jaGVja291dA%3D%3D](https://www.cadillaclasalleclub.org/index.phpindex.php?option=com_hikashop&ctrl=product&task=updatecart&tmpl=component&Itemid=188&product_id=176&quantity=1&add=1&Itemid=188&return_url=L25ldy1zdG9yZS9jaGVja291dA%3D%3D)

The URL is not SEFed and the index.php is added twice.
It seems to be a bug in the joomSEF URL SEF parsing on 1.6
You should ask the artio team about that problem.

Last edit: 15 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile").

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- **[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")**
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15 years 6 months ago [\#14028](#14028) by [petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")  Replied by *[petergariepy](/forum/user/2078-petergariepy "View petergariepy's Profile")* on topic *[Re: New user - add an item to cart "The cart is empty"](/forum/2-general-talk-about-hikashop/14022-new-user-add-an-item-to-cart-the-cart-is-empty#14028 "I just installed Hikashop.  Easy to install and setup. However, when i try to add an item to the cart i get &quot;The cart is empty&quot;.  What am i doing wrong?")*

Does hikashop support any other SEO tools other than JoomSEF?

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 6 months ago [\#14029](#14029) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: New user - add an item to cart "The cart is empty"](/forum/2-general-talk-about-hikashop/14022-new-user-add-an-item-to-cart-the-cart-is-empty#14029 "I just installed Hikashop.  Easy to install and setup. However, when i try to add an item to the cart i get &quot;The cart is empty&quot;.  What am i doing wrong?")*

Joomla has already a built in SEF system. You don't need any external SEF tool.
HikaShop is integrated with it by default.

We also integrate with SH404SEF.
Also, there is a hikashop plugin provided by joomace for their acesef extension.

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