[Skip to main content](#vessel-content) # Timeout may related to number of chacaracteristic? ## - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 5 months ago [\#15554](#15554) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") *[Timeout may related to number of chacaracteristic?](/forum/2-general-talk-about-hikashop/15554-timeout-may-related-to-number-of-chacaracteristic#15554 "Hello, We got several white page on our host. So we copied the site on our localhost to work with it. Since, we see error description instead of white page like: Fatal error: Maximum execution time of 30 seconds exceeded in C:\var\www\opticaldeals\components\com_hikashop\views\product\view.html.php on line 1156 When we assign 6 characteristics to product, everything seem fine. We start to get white page when we go to 8 characteristics. Because my customer sell glasses. We need to go to twelve characteristics. Is hikashop support 12 characteristics? Thanks, Have a great day! Sébastien")* was created by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* Hello, We got several white page on our host. So we copied the site on our localhost to work with it. Since, we see error description instead of white page like: Fatal error: Maximum execution time of 30 seconds exceeded in C:\var\www\opticaldeals\components\com_hikashop\views\product\view.html.php on line 1156 When we assign 6 characteristics to product, everything seem fine. We start to get white page when we go to 8 characteristics. Because my customer sell glasses. We need to go to twelve characteristics. Is hikashop support 12 characteristics? Thanks, Have a great day! Sébastien [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/TimeOut.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/TimeOut.png "[img") - [ ![TimeOut.png](/forum/attachment/1049) ](/forum/attachment/1049 "TimeOut.png") [ ](/forum/attachment/1049?download=1 "TimeOut.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE1NTU0LXRpbWVvdXQtbWF5LXJlbGF0ZWQtdG8tbnVtYmVyLW9mLWNoYWNhcmFjdGVyaXN0aWM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 5 months ago [\#15564](#15564) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Timeout may related to number of chacaracteristic?](/forum/2-general-talk-about-hikashop/15554-timeout-may-related-to-number-of-chacaracteristic#15564 "Hello, We got several white page on our host. So we copied the site on our localhost to work with it. Since, we see error description instead of white page like: Fatal error: Maximum execution time of 30 seconds exceeded in C:\var\www\opticaldeals\components\com_hikashop\views\product\view.html.php on line 1156 When we assign 6 characteristics to product, everything seem fine. We start to get white page when we go to 8 characteristics. Because my customer sell glasses. We need to go to twelve characteristics. Is hikashop support 12 characteristics? Thanks, Have a great day! Sébastien")* Here a link related to the website: [ www.opticaldeals.ca/index.php?option=com...ry\_pathway=0&lang=fr](http://www.opticaldeals.ca/index.php?option=com_hikashop&ctrl=product&task=show&cid=54&name=fe9001&Itemid=4&category_pathway=0&lang=fr) Thank you, Have a great day! Sébastien Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE1NTU0LXRpbWVvdXQtbWF5LXJlbGF0ZWQtdG8tbnVtYmVyLW9mLWNoYWNhcmFjdGVyaXN0aWM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 5 months ago [\#15567](#15567) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Timeout may related to number of chacaracteristic?](/forum/2-general-talk-about-hikashop/15554-timeout-may-related-to-number-of-chacaracteristic#15567 "Hello, We got several white page on our host. So we copied the site on our localhost to work with it. Since, we see error description instead of white page like: Fatal error: Maximum execution time of 30 seconds exceeded in C:\var\www\opticaldeals\components\com_hikashop\views\product\view.html.php on line 1156 When we assign 6 characteristics to product, everything seem fine. We start to get white page when we go to 8 characteristics. Because my customer sell glasses. We need to go to twelve characteristics. Is hikashop support 12 characteristics? Thanks, Have a great day! Sébastien")* Hi, The charactersitics/variants system hasn't been designed for such use: [ www.hikashop.com/support/forum/4-how-to/...d.html?lang=en#14147](http://www.hikashop.com/support/forum/4-how-to/14128-variants-overload.html?lang=en#14147) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE1NTU0LXRpbWVvdXQtbWF5LXJlbGF0ZWQtdG8tbnVtYmVyLW9mLWNoYWNhcmFjdGVyaXN0aWM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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