[Skip to main content](#vessel-content)

#   Shipping Method Question

##

- **[mortk1](/forum/user/321-mortk1 "View mortk1's Profile")**
- [![mortk1's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/321-mortk1 "View mortk1's Profile") Topic Author
- [ Offline](/forum/user/321-mortk1)

Less More

- Posts: 92
- Thank you received: 1
-
-

15 years 5 months ago [\#16074](#16074) by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile")  *[Shipping Method Question](/forum/2-general-talk-about-hikashop/16074-shipping-method-question#16074 "I have set up 2 shipping methods: one deals with the weight, the other with the volume. When a product is added to the cart, the correct method and shipping fee does get applied depending on whether I've added the weight or volume information to that product's information page. But both shipping methods are displayed on the checkout page and the customer can choose the method they want to apply and select the less expensive method.  I don't want to give the customer this choice because the shipping fee for some products will depend on the weight and for others on the volume. How can I remove this list under the words &quot;Shipping Method&quot; at the top of the checkout page?")* was created by *[mortk1](/forum/user/321-mortk1 "View mortk1's Profile")*

I have set up 2 shipping methods: one deals with the weight, the other with the volume.
When a product is added to the cart, the correct method and shipping fee does get applied depending on whether I've added the weight or volume information to that product's information page.
But both shipping methods are displayed on the checkout page and the customer can choose the method they want to apply and select the less expensive method.
image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/Shipping_Method_Issue.jpg
I don't want to give the customer this choice because the shipping fee for some products will depend on the weight and for others on the volume.
How can I remove this list under the words "Shipping Method" at the top of the checkout page?

- [ ![Shipping&#95;Method&#95;Issue.jpg](/forum/attachment/1078) ](/forum/attachment/1078 "...thod&#95;Issue.jpg") [ ](/forum/attachment/1078?download=1 "...thod&#95;Issue.jpg")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE2MDc0LXNoaXBwaW5nLW1ldGhvZC1xdWVzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86322
- Thank you received: 14281
-
-

15 years 5 months ago [\#16089](#16089) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Question](/forum/2-general-talk-about-hikashop/16074-shipping-method-question#16089 "I have set up 2 shipping methods: one deals with the weight, the other with the volume. When a product is added to the cart, the correct method and shipping fee does get applied depending on whether I've added the weight or volume information to that product's information page. But both shipping methods are displayed on the checkout page and the customer can choose the method they want to apply and select the less expensive method.  I don't want to give the customer this choice because the shipping fee for some products will depend on the weight and for others on the volume. How can I remove this list under the words &quot;Shipping Method&quot; at the top of the checkout page?")*

You need to understand how the system works:
it first calculates the total weight of the cart and its volume.
Then, it looks at your shipping methods and filter out the ones for which the restrictions do not match the cart.
If you see two shipping methods there, it's because the system found those two shipping methods matching your current cart weight and volume.
So you should configure them with the restrictions you want so that they will be correctly filtered by the system.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE2MDc0LXNoaXBwaW5nLW1ldGhvZC1xdWVzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[mortk1](/forum/user/321-mortk1 "View mortk1's Profile")**
- [![mortk1's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/321-mortk1 "View mortk1's Profile") Topic Author
- [ Offline](/forum/user/321-mortk1)

Less More

- Posts: 92
- Thank you received: 1
-
-

15 years 5 months ago [\#16107](#16107) by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile")  Replied by *[mortk1](/forum/user/321-mortk1 "View mortk1's Profile")* on topic *[Re: Shipping Method Question](/forum/2-general-talk-about-hikashop/16074-shipping-method-question#16107 "I have set up 2 shipping methods: one deals with the weight, the other with the volume. When a product is added to the cart, the correct method and shipping fee does get applied depending on whether I've added the weight or volume information to that product's information page. But both shipping methods are displayed on the checkout page and the customer can choose the method they want to apply and select the less expensive method.  I don't want to give the customer this choice because the shipping fee for some products will depend on the weight and for others on the volume. How can I remove this list under the words &quot;Shipping Method&quot; at the top of the checkout page?")*

OK, I got it...it's all very clear now...thanks!

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE2MDc0LXNoaXBwaW5nLW1ldGhvZC1xdWVzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.146 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
