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#   Registration and checkout wont work

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- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago [\#1718](#1718) by [media991](/forum/user/305-media991 "View media991's Profile")  *[Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1718 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")* was created by *[media991](/forum/user/305-media991 "View media991's Profile")*

Hi There,

We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.

Can anyone help?

Cheers,

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 11 months ago [\#1722](#1722) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1722 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi,

That's probably because you require that the user accounts emails be validated in the joomla configuration. In such cases, after registration, HikaShop will send an a confirmation email and just display a message telling the user to check his emails. Also, if your template is missing the message include code, no message will be displayed: [ www.hikashop.com/en/support/documentation/61.html](http://www.hikashop.com/en/support/documentation/61.html)
So you should fix your template and if you don't want the emails to be validated, turn off that function on the joomla configuration.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago [\#1727](#1727) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1727 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi there,

Thanks for your reply, we have disabled the verify registration, but when we use either existing registration details or create new user details it will not allow us to continue with the login and the purchase.

Do you have any other ideas?

Thanks in advance ![:)](/media/kunena/emoticons/8.png ":)")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 11 months ago [\#1731](#1731) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1731 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Did you try to follow the advices on the link I previously provided ?

Could you make a screenshot of the page once you register or login ?
Also, could you copy/paste the URL of the page ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago -  15 years 11 months ago [\#1938](#1938) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1938 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi There,

The Payment methods seems to be working but the errors are showing

Warning: Invalid argument supplied for foreach() in /home/xxx/public_html/administrator/components/com_hikashop/classes/cart.php on line 333

Warning: Invalid argument supplied for foreach() in /home/xxx/public_html/administrator/components/com_hikashop/classes/cart.php on line 344

[ ![&#91;img](http://www.hikashop.com/media/kunena/attachments/legacy/images/hika1.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/hika1.jpg "&#91;img")

Also if you like i'm happy to give you access via pm.

Thanks

- [ ![hika1.jpg](/forum/attachment/126) ](/forum/attachment/126 "hika1.jpg") [ ](/forum/attachment/126?download=1 "hika1.jpg")

Last edit: 15 years 11 months ago by [media991](/forum/user/305-media991 "View media991's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 11 months ago [\#1942](#1942) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1942 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi,

I checked the code and we don't have a foreach on line 333 and 344. That probably means that you don't have the latest version of HikaShop. Could you update and try again ?
If you still have the error, could you copy/paste the new error message (at least the line number should be different) ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago [\#1943](#1943) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1943 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi,

Thanks for your response ![:)](/media/kunena/emoticons/8.png ":)") we've just updated the shop and now we are having problems submitting the registration or loging in. When it does finally work we get a blank page saying product category.

Not sure whats happening now..

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 11 months ago [\#1950](#1950) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1950 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi,

Could you activate the joomla debug mode and try again ?

What do you mean about a blank page saying product category ? If the page is blank, it shouldn't be written anything ![:p](/media/kunena/emoticons/16.png ":p")
Maybe you could do a screenshot or give us a link to your website ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago [\#1956](#1956) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1956 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi There, I have tried again and now i cant seem to log in again. Its seems very strange.

Do you have an address that i can send you the url too?

Thanks,

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 11 months ago [\#1957](#1957) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1957 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

you can send it to nicolas@hikashop.com

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago [\#1958](#1958) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1958 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Thanks i've just sent you the email ![:)](/media/kunena/emoticons/8.png ":)")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 11 months ago [\#1959](#1959) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1959 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi,

I see that you have unpublished the HikaShop user plugin. Is there a reason for that ?

On some websites, when a user log in, the session data is lost and thus the cart information is lost. In order to avoid that, we have some code in the HikaShop user plugin which stores the cart information before login and restores it after login so that the cart isn't lost. But if you unpublish the plugin this doesn't work.

Which means that the system believes that the cart is empty and thus redirect to the URL in the option "URL where to redirect when the cart is empty" of the config under the tab display. However, since you didn't specify any URL there the system tries to redirect to the listing of categories and it seems that you don't have any categories under the main category. Also, an error message should be displayed to the user telling him that the cart is empty. But that will only happen if your template correctly implements the jdoc include tag for messages : [ www.hikashop.com/en/support/documentation/61.html](http://www.hikashop.com/en/support/documentation/61.html)

What you should do:
1/ Publish the HikaShop user plugin, that should solve the login issue.
2/ Set a proper redirection URL.
3/ Fix your template by following the instructions in the link above.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago [\#1961](#1961) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1961 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi There,

Thanks, i'll try these solutions and see what happens ![:)](/media/kunena/emoticons/8.png ":)")

Sorry I did have the plugin enabled earlier, however i must have turned it off by accident.

Thanks and i'll let you know how i go ![:)](/media/kunena/emoticons/8.png ":)")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[media991](/forum/user/305-media991 "View media991's Profile")**
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15 years 11 months ago [\#1963](#1963) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1963 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Hi There,

Where do i set the redirection url? I can only find the cancel and return places and i cant find it in documentation search?

Sorry ![:(](/media/kunena/emoticons/5.png ":(")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 11 months ago [\#1964](#1964) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1964 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

It's the option "URL where to redirect when the cart is empty" of the hikashop configuration under the tab display

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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15 years 11 months ago [\#1965](#1965) by [media991](/forum/user/305-media991 "View media991's Profile")  Replied by *[media991](/forum/user/305-media991 "View media991's Profile")* on topic *[Re: Registration and checkout wont work](/forum/2-general-talk-about-hikashop/1718-registration-and-checkout-wont-work#1965 "Hi There,  We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment.  Can anyone help?  Cheers,")*

Thanks ![:)](/media/kunena/emoticons/8.png ":)") Looks like it is working again.. i've just redirected the url to where all the products are.

Thanks again for all your help.. very appreciated!

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE3MTgtcmVnaXN0cmF0aW9uLWFuZC1jaGVja291dC13b250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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