[Skip to main content](#vessel-content) # Shipping and billing addresses ## - **[woes](/forum/user/1954-woes "View woes's Profile")** - [![woes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1954-woes "View woes's Profile") - [ Offline](/forum/user/1954-woes) Less More - Posts: 47 - Thank you received: 0 - - 15 years 4 months ago - 15 years 4 months ago [\#19724](#19724) by [woes](/forum/user/1954-woes "View woes's Profile") Replied by *[woes](/forum/user/1954-woes "View woes's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19724 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Well, please feel free to fiddle around with it, i have backups of most custom views, if the live site is not working for a few minutes that's not such a big problem, it is more important that the issue gets solved asap as more campaigns are coming up. Might you need a FTP login as well please let me know and i will send it. Also note that i have upgraded from the 1.4.9 version, should not be a problem but who knows ![:)](/media/kunena/emoticons/3.png ":)") Last edit: 15 years 4 months ago by [woes](/forum/user/1954-woes "View woes's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19746](#19746) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19746 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Ok. Thank you for the access. We'll look at that tomorrow as it's getting late ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19800](#19800) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19800 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* It seems that you have a fatal error on that popup. Could you turn on the display_errors option of your php.ini ? That way, we could see the error message instead of an empty popup. That would allow us to understand the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woes](/forum/user/1954-woes "View woes's Profile")** - [![woes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1954-woes "View woes's Profile") - [ Offline](/forum/user/1954-woes) Less More - Posts: 47 - Thank you received: 0 - - 15 years 4 months ago [\#19804](#19804) by [woes](/forum/user/1954-woes "View woes's Profile") Replied by *[woes](/forum/user/1954-woes "View woes's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19804 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* I have just added the following to my htaccess file, that should do it. php_flag display_errors on Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19824](#19824) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19824 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* I was able to reproduce the problem. It happens only when the SEF is activated. You need to change the line: if(obj.href.indexOf('?')){ nextChar='&'; } to: if(obj.href.indexOf('?')!='-1'){ nextChar='&'; } in the file components/com_hikashop/views/checkout/view.html.php to fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woes](/forum/user/1954-woes "View woes's Profile")** - [![woes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1954-woes "View woes's Profile") - [ Offline](/forum/user/1954-woes) Less More - Posts: 47 - Thank you received: 0 - - 15 years 4 months ago - 15 years 4 months ago [\#19828](#19828) by [woes](/forum/user/1954-woes "View woes's Profile") Replied by *[woes](/forum/user/1954-woes "View woes's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19828 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Did that, placed all original files (views) back. Indeed, no empty popup anymore.. however: unticking the box, editing address, now clicking OK and the checkbox is checked again and the billing address is modified.. Replaced my modified files back (which really just removes the checkbox) now editing the shipping address also edits both addresses like with the originals (like before). Creating a new address still works, also gets selected as shipping address, however it also still gets selected as billing address. So we're not really advancing here unfortunately.. If i could just get the (first) billing address to stay selected after creating a new shipping address that would be enough really.. Any clues? Last edit: 15 years 4 months ago by [woes](/forum/user/1954-woes "View woes's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19836](#19836) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19836 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Mmm that's strange. When trying on our end with the SEF and the same settings it works... We'll have to investigate further tomorrow. Would it be possible for you to provide an FTP access ? That would help for the debugging process. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woes](/forum/user/1954-woes "View woes's Profile")** - [![woes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1954-woes "View woes's Profile") - [ Offline](/forum/user/1954-woes) Less More - Posts: 47 - Thank you received: 0 - - 15 years 4 months ago [\#19850](#19850) by [woes](/forum/user/1954-woes "View woes's Profile") Replied by *[woes](/forum/user/1954-woes "View woes's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19850 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Of course, will mail it to you right away ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")** - [![lrazov's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2532-lrazov "View lrazov's Profile") - [ Offline](/forum/user/2532-lrazov) Less More - Posts: 112 - Thank you received: 0 - - 15 years 4 months ago - 15 years 4 months ago [\#19866](#19866) by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile") Replied by *[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19866 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Hi, Could you tell me which version of hikashop has the changes related to shipping and billing address issue discussed in this thread? And is there a page/thread where I could see a list of changes per release? Cheers. Last edit: 15 years 4 months ago by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19868](#19868) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19868 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* @woes: we got your email. We'll try to look at that this afternoon or tomorrow if we don't have the time. @Irazov: It's in the latest version : 1.5.2 The change log of HikaShop is available on that page: [ www.hikashop.com/en/support/documentatio...ashop-changelog.html](http://www.hikashop.com/en/support/documentation/56-hikashop-changelog.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")** - [![lrazov's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2532-lrazov "View lrazov's Profile") - [ Offline](/forum/user/2532-lrazov) Less More - Posts: 112 - Thank you received: 0 - - 15 years 4 months ago [\#19871](#19871) by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile") Replied by *[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19871 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Thank you for the quick reply. You guys work so hard and fast that I can't keep up with your releases ![:-)](/media/kunena/emoticons/3.png ":-)") Could you tell me how I can upgrade hikashop without losing customization? I have been doing modifications directly in code. Cheers Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19872](#19872) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19872 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* If you did your modifications via the interface of HikaShop, you can just install the new version on top of your current version. If however, you modified core files of HikaShop, You need to backup your modifications, update and then reapply your modifications to the new files after the update. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")** - [![lrazov's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2532-lrazov "View lrazov's Profile") - [ Offline](/forum/user/2532-lrazov) Less More - Posts: 112 - Thank you received: 0 - - 15 years 4 months ago [\#19875](#19875) by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile") Replied by *[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19875 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Why when I run check for updates in hikashop backend, it doesn't pick up the latest version 1.5.2? It says that I have the latest version even though I have 1.5.1. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19876](#19876) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19876 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* It's written on the first line of the change log page : The update is locked for a few days so that we can make sure that everything is ok If you want to download the 1.5.2 package, you need to download it from our website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")** - [![lrazov's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2532-lrazov "View lrazov's Profile") - [ Offline](/forum/user/2532-lrazov) Less More - Posts: 112 - Thank you received: 0 - - 15 years 4 months ago [\#19877](#19877) by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile") Replied by *[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19877 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Is it better to wait yet before installing the latest version? Thank you for your responses ![:-)](/media/kunena/emoticons/3.png ":-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")** - [![lrazov's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2532-lrazov "View lrazov's Profile") - [ Offline](/forum/user/2532-lrazov) Less More - Posts: 112 - Thank you received: 0 - - 15 years 4 months ago [\#19878](#19878) by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile") Replied by *[lrazov](/forum/user/2532-lrazov "View lrazov's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19878 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Sorry, when I download the latest version, the starter pack is being downloaded. Where can I download the essential pack from? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19879](#19879) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19879 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* It depends. If you're planning on going live with your website tomorrow or that you're already live, you should wait as it may have some glitches that we didn't found during our tests. That's why it's locked for now. We'll unlock it at the beginning of next week, once enough people will have tested it. You can download it the same way you first downloaded the essential installation package: with the link on your order details page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 4 months ago [\#19880](#19880) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19880 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* @woes : I just tried on your website the address selection. For that, I renamed the folder templates/fotoboeket/html/com_hikashop to templates/fotoboeket/html/com_hikashop_. That way, all the views customizations are removed. Then, I went on to place an order on your checkout. Here is what I did on the address selection view: uncheck the same address checkbox edit the shipping address change the country and save Then, the page redirected and I could see both address with the checkbox unchecked. The first address without the country changed was on the billing side while the shipping side had the new address selected. I restored the folder name but it seems to be working properly... Do you confirm ? Otherwise, could you give a precise step by step as I did so that I can reproduce it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woes](/forum/user/1954-woes "View woes's Profile")** - [![woes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1954-woes "View woes's Profile") - [ Offline](/forum/user/1954-woes) Less More - Posts: 47 - Thank you received: 0 - - 15 years 4 months ago [\#19889](#19889) by [woes](/forum/user/1954-woes "View woes's Profile") Replied by *[woes](/forum/user/1954-woes "View woes's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#19889 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* Wow.. thanks Nicolas! it works.. a big questionmark is floating above my head right now, i had allready restored all original views and still had problems.. anyhow it works so i'm not complaining ![:D](/media/kunena/emoticons/1.png ":D") thank you so much! I'll try later on to compare the files to see where the bug might be. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzE4ODE0LXNoaXBwaW5nLWFuZC1iaWxsaW5nLWFkZHJlc3Nlcz9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woes](/forum/user/1954-woes "View woes's Profile")** - [![woes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1954-woes "View woes's Profile") - [ Offline](/forum/user/1954-woes) Less More - Posts: 47 - Thank you received: 0 - - 15 years 4 months ago - 15 years 4 months ago [\#20086](#20086) by [woes](/forum/user/1954-woes "View woes's Profile") Replied by *[woes](/forum/user/1954-woes "View woes's Profile")* on topic *[Re: Shipping and billing addresses](/forum/2-general-talk-about-hikashop/18814-shipping-and-billing-addresses?start=20#20086 "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.")* I found the bug, problem was that i deleted the checkbox from the view checkout - address! Deleted the following 2 blocks of code: Code: if($this->shipping_address==$this->billing_address){ $checked = 'checked="checked" '; $style = ' style="display:none"'; } Code: <input class="hikashop_checkout_shipping_same_address inputbox" <?php echo $checked; ?>type="checkbox" id="same_address" name="same_address" value="yes" alt="Same address" onclick="return hikashopSameAddress(this.checked);" /> <label for="same_address"><?php echo JText::_('SAME_AS_BILLING');?></label> Any idea how i can still remove the checkbox, since our target audience will almost always send the products to a different address than the billing address. **Edit**: Fixed it, i changed the view: checkout / address, and hidden the checkbox via CSS as suggested, also i deleted the label. However don't edit the view: checkout / adress_view as it will cause the above bug ![:)](/media/kunena/emoticons/3.png ":)") Last edit: 15 years 4 months ago by [woes](/forum/user/1954-woes "View woes's Profile"). 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