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#   Product thumnails not being generated on 1.5.2

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15 years 4 months ago [\#20268](#20268) by [alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")  *[Product thumnails not being generated on 1.5.2](/forum/2-general-talk-about-hikashop/20268-product-thumnails-not-being-generated-on-1-5-2#20268 "Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in...")* was created by *[alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")*

Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in full on the main product section. I have spent about 3 days trying to figure it out and adjust settings, but it doesnt seem to work for me. I have also searched through all of the forums as well. Do you have any ideas?

Here is the site area

[ rccguk.org/index.php?option=com\_hikashop...t=listing&amp;Itemid=248](http://rccguk.org/index.php?option=com_hikashop&view=category&layout=listing&Itemid=248) image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/thumbnails.jpg

- [ ![thumbnails.jpg](/forum/attachment/1370) ](/forum/attachment/1370 "thumbnails.jpg") [ ](/forum/attachment/1370?download=1 "thumbnails.jpg")

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15 years 4 months ago [\#20279](#20279) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product thumnails not being generated on 1.5.2](/forum/2-general-talk-about-hikashop/20268-product-thumnails-not-being-generated-on-1-5-2#20279 "Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in...")*

It's just that you added your images in the description of your products instead of adding them in the "images" area of your products.
If you go to Display-&gt;Content modules and edit the module 114 and change the item box layout to "image and description", you should see your images on the listings of products without doing anything else.

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15 years 4 months ago -  15 years 4 months ago [\#20376](#20376) by [alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")  Replied by *[alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")* on topic *[Re: Product thumnails not being generated on 1.5.2](/forum/2-general-talk-about-hikashop/20268-product-thumnails-not-being-generated-on-1-5-2#20376 "Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in...")*

Hello again. Thank you so much for your prompt response, this is so kind of you - and no doubt I'll be upgrading to the professional version. However, just one slight other thing. I did all that you have suggested and Images now show up on the Products Listing Page. However, it appears that when I actually go into the product, I get the 2 images listed: 1 in the description (which is what is displayed in the Product Listings) as thumbails, and also the original image - which has been displayed in the "Images" part. Not too sure how this can be altered. I have included some configuration images again. Please find attached images (file attachment) of what I actually mean.

Would be so grateful for your help image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/1-20110701.jpg image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/2-20110701.jpg image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/3-20110701.jpg

- [ ![1-20110701.jpg](/forum/attachment/1378) ](/forum/attachment/1378 "1-20110701.jpg") [ ](/forum/attachment/1378?download=1 "1-20110701.jpg")
- [ ![2-20110701.jpg](/forum/attachment/1379) ](/forum/attachment/1379 "2-20110701.jpg") [ ](/forum/attachment/1379?download=1 "2-20110701.jpg")
- [ ![3-20110701.jpg](/forum/attachment/1380) ](/forum/attachment/1380 "3-20110701.jpg") [ ](/forum/attachment/1380?download=1 "3-20110701.jpg")

Last edit: 15 years 4 months ago by [alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile").

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15 years 4 months ago [\#20407](#20407) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product thumnails not being generated on 1.5.2](/forum/2-general-talk-about-hikashop/20268-product-thumnails-not-being-generated-on-1-5-2#20407 "Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in...")*

So you need to remove the image from the description of the product.

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15 years 4 months ago [\#20438](#20438) by [alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")  Replied by *[alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")* on topic *[Re: Product thumnails not being generated on 1.5.2](/forum/2-general-talk-about-hikashop/20268-product-thumnails-not-being-generated-on-1-5-2#20438 "Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in...")*

Hi, thanks for the response...but if I do that, then the
Image will not be shown as Thumbnail in the Product Listing area. I think
What I think I am trying to achieve is to have a thumbnail image of a product
On a product listing page and then when the user
Clicks on the thumbnail they would then be brought to the full product with
A larger image. I suppose this could be an add on
For a future release?

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15 years 4 months ago [\#20452](#20452) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product thumnails not being generated on 1.5.2](/forum/2-general-talk-about-hikashop/20268-product-thumnails-not-being-generated-on-1-5-2#20452 "Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in...")*

It seems that the problem is that you turned off the "thumbnails" option of the Files tab of the configuration. Because of that, no thumbnails are displayed on products listings.
If you activate that option, the thumbnail will be displayed on the products lsiting even if you remove the image from the description.

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15 years 3 months ago [\#20621](#20621) by [alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")  Replied by *[alphamedia](/forum/user/2021-alphamedia "View alphamedia's Profile")* on topic *[Re: Product thumnails not being generated on 1.5.2](/forum/2-general-talk-about-hikashop/20268-product-thumnails-not-being-generated-on-1-5-2#20621 "Hi, I appear to be having problems when I add images to products, I would expect the products to be displayed as thumbnails on the product category page - but they dont. The images are only shown in...")*

Hello again. I am so grateful for your help. This has now worked and I am very happy with your quick response. You certainly need to knock the other competing product (VM) off the top slot at Joomla.

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