[Skip to main content](#vessel-content) # Don't have permission ## - **[andronikos](/forum/user/3730-andronikos "View andronikos's Profile")** - [![andronikos's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3730-andronikos "View andronikos's Profile") Topic Author - [ Offline](/forum/user/3730-andronikos) Less More - Posts: 2 - Thank you received: 0 - - 15 years 2 months ago - 15 years 2 months ago [\#23891](#23891) by [andronikos](/forum/user/3730-andronikos "View andronikos's Profile") *[Don't have permission](/forum/2-general-talk-about-hikashop/23891-dont-have-permission#23891 "I have a small problem, when i save in the configuration of Hikashop I get the following message "You don't have permission to access /administrator/index.php on this server" I have not installed another plugin or component after installing Hikashop the problem appeared suddenly at the beginning Hikashop it worked fine any suggestions??? many thanks")* was created by *[andronikos](/forum/user/3730-andronikos "View andronikos's Profile")* I have a small problem, when i save in the configuration of Hikashop I get the following message "You don't have permission to access /administrator/index.php on this server" I have not installed another plugin or component after installing Hikashop the problem appeared suddenly at the beginning Hikashop it worked fine any suggestions??? many thanks Last edit: 15 years 2 months ago by [andronikos](/forum/user/3730-andronikos "View andronikos's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzIzODkxLWRvbi10LWhhdmUtcGVybWlzc2lvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 2 months ago [\#23895](#23895) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Don't have permission](/forum/2-general-talk-about-hikashop/23891-dont-have-permission#23895 "I have a small problem, when i save in the configuration of Hikashop I get the following message "You don't have permission to access /administrator/index.php on this server" I have not installed another plugin or component after installing Hikashop the problem appeared suddenly at the beginning Hikashop it worked fine any suggestions??? many thanks")* Hi, Never heard of that issue before. Try to activate the debug mode of joomla and try again. Please do a screenshot of the error also. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzIzODkxLWRvbi10LWhhdmUtcGVybWlzc2lvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[andronikos](/forum/user/3730-andronikos "View andronikos's Profile")** - [![andronikos's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3730-andronikos "View andronikos's Profile") Topic Author - [ Offline](/forum/user/3730-andronikos) Less More - Posts: 2 - Thank you received: 0 - - 15 years 2 months ago [\#23921](#23921) by [andronikos](/forum/user/3730-andronikos "View andronikos's Profile") Replied by *[andronikos](/forum/user/3730-andronikos "View andronikos's Profile")* on topic *[Re: Don't have permission](/forum/2-general-talk-about-hikashop/23891-dont-have-permission#23921 "I have a small problem, when i save in the configuration of Hikashop I get the following message "You don't have permission to access /administrator/index.php on this server" I have not installed another plugin or component after installing Hikashop the problem appeared suddenly at the beginning Hikashop it worked fine any suggestions??? many thanks")* Hi Nicolas Ι activate the debug mode but unfortunately nothing has changed I attach the screenshot many thanks [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/Screen_shot_2011_08_19_at_4.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/Screen_shot_2011_08_19_at_4.png "[img") - [ ![Screen_shot_2011_08_19_at_4.png](/forum/attachment/1664) ](/forum/attachment/1664 "...08_19_at_4.png") [ ](/forum/attachment/1664?download=1 "...08_19_at_4.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzIzODkxLWRvbi10LWhhdmUtcGVybWlzc2lvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 2 months ago [\#23933](#23933) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Don't have permission](/forum/2-general-talk-about-hikashop/23891-dont-have-permission#23933 "I have a small problem, when i save in the configuration of Hikashop I get the following message "You don't have permission to access /administrator/index.php on this server" I have not installed another plugin or component after installing Hikashop the problem appeared suddenly at the beginning Hikashop it worked fine any suggestions??? many thanks")* That's an apache error message which says that the file administrator/index.php cannot be accessed because of access rights. If you have that error message it means that there is a problem with your apache setup. Apparently, it happens sometimes with joomla and mod_security. Here is more information about the problem with some solutions to disable mod_security for the back end of joomla: [ joomlacode.org/gf/project/joomla/tracker...tracker\_item\_id=8900](http://joomlacode.org/gf/project/joomla/tracker/?action=TrackerItemEdit&tracker_item_id=8900) But you might also want to ask your hosting company about the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzIzODkxLWRvbi10LWhhdmUtcGVybWlzc2lvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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