[Skip to main content](#vessel-content) # Errors when trying to import ## - **[daalouw](/forum/user/813-daalouw "View daalouw's Profile")** - [![daalouw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/813-daalouw "View daalouw's Profile") Topic Author - [ Offline](/forum/user/813-daalouw) Less More - Posts: 12 - Thank you received: 0 - - 15 years 1 month ago [\#25913](#25913) by [daalouw](/forum/user/813-daalouw "View daalouw's Profile") *[Errors when trying to import](/forum/2-general-talk-about-hikashop/25913-errors-when-trying-to-import#25913 "Hello. When trying to import images into my shopping cart (first time trying to use image generate), I get the following 2 errors: - JFolder::create: Could not create directory - The folder /hikashop/ is not writable See attached screenshot. I am importing from a folder that is on my live server I am importing into a folder that has all the permission required. I managed to work fine on my home PC but as soon as I try on the live hosting server I get these errors. Regards Deon")* was created by *[daalouw](/forum/user/813-daalouw "View daalouw's Profile")* Hello. When trying to import images into my shopping cart (first time trying to use image generate), I get the following 2 errors: **- JFolder::create: Could not create directory - The folder /hikashop/ is not writable** See attached screenshot. I am importing from a folder that is on my live server I am importing into a folder that has all the permission required. I managed to work fine on my home PC but as soon as I try on the live hosting server I get these errors. Regards Deon image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/import_error.jpg - [ ![import_error.jpg](/forum/attachment/1767) ](/forum/attachment/1767 "import_error.jpg") [ ](/forum/attachment/1767?download=1 "import_error.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI1OTEzLWVycm9ycy13aGVuLXRyeWluZy10by1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 1 month ago [\#25926](#25926) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Errors when trying to import](/forum/2-general-talk-about-hikashop/25913-errors-when-trying-to-import#25926 "Hello. When trying to import images into my shopping cart (first time trying to use image generate), I get the following 2 errors: - JFolder::create: Could not create directory - The folder /hikashop/ is not writable See attached screenshot. I am importing from a folder that is on my live server I am importing into a folder that has all the permission required. I managed to work fine on my home PC but as soon as I try on the live hosting server I get these errors. Regards Deon")* Hi, You need to set the full path in the "folder path" option. Do you really have a folder /hikaimport on your server ? Usually, the root of the server is not available to webmasters and it's more something like /home/website.com/public_html. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI1OTEzLWVycm9ycy13aGVuLXRyeWluZy10by1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daalouw](/forum/user/813-daalouw "View daalouw's Profile")** - [![daalouw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/813-daalouw "View daalouw's Profile") Topic Author - [ Offline](/forum/user/813-daalouw) Less More - Posts: 12 - Thank you received: 0 - - 15 years 1 month ago [\#25966](#25966) by [daalouw](/forum/user/813-daalouw "View daalouw's Profile") Replied by *[daalouw](/forum/user/813-daalouw "View daalouw's Profile")* on topic *[Re: Errors when trying to import](/forum/2-general-talk-about-hikashop/25913-errors-when-trying-to-import#25966 "Hello. When trying to import images into my shopping cart (first time trying to use image generate), I get the following 2 errors: - JFolder::create: Could not create directory - The folder /hikashop/ is not writable See attached screenshot. I am importing from a folder that is on my live server I am importing into a folder that has all the permission required. I managed to work fine on my home PC but as soon as I try on the live hosting server I get these errors. Regards Deon")* I tried using folder /public_html/hikaimport but it gave the same errors. And yes, I created the 'hikaimport' folder in my root and FTP' s 450 photto to it. This is where I upload all my images to (takes forveerr to uoload 450 impages through FTP) prior to trying to import it into the shopping cart. I also tried /home/public_html/hikaimport but got "0 products found : 0 new products imported, 0 invalid product code, 0 already existing products" Can I import from my C: drive on my computer instead of having to load all images to the server and then importing from there? I tried c:\hikaimport in the folder but I get message "0 products found : 0 new products imported, 0 invalid product code, 0 already existing products" probably because it cannot see my C: drive. Deon Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI1OTEzLWVycm9ycy13aGVuLXRyeWluZy10by1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daalouw](/forum/user/813-daalouw "View daalouw's Profile")** - [![daalouw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/813-daalouw "View daalouw's Profile") Topic Author - [ Offline](/forum/user/813-daalouw) Less More - Posts: 12 - Thank you received: 0 - - 15 years 1 month ago [\#25967](#25967) by [daalouw](/forum/user/813-daalouw "View daalouw's Profile") Replied by *[daalouw](/forum/user/813-daalouw "View daalouw's Profile")* on topic *[Re: Errors when trying to import](/forum/2-general-talk-about-hikashop/25913-errors-when-trying-to-import#25967 "Hello. When trying to import images into my shopping cart (first time trying to use image generate), I get the following 2 errors: - JFolder::create: Could not create directory - The folder /hikashop/ is not writable See attached screenshot. I am importing from a folder that is on my live server I am importing into a folder that has all the permission required. I managed to work fine on my home PC but as soon as I try on the live hosting server I get these errors. Regards Deon")* I also tried "/home/wendimu1/public_html/hikaimport/" as that looked like the full path in my cPanel File Manager and it also gave "0 in, 0 out" message. Deon Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI1OTEzLWVycm9ycy13aGVuLXRyeWluZy10by1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[daalouw](/forum/user/813-daalouw "View daalouw's Profile")** - [![daalouw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/813-daalouw "View daalouw's Profile") Topic Author - [ Offline](/forum/user/813-daalouw) Less More - Posts: 12 - Thank you received: 0 - - 15 years 1 month ago [\#25968](#25968) by [daalouw](/forum/user/813-daalouw "View daalouw's Profile") Replied by *[daalouw](/forum/user/813-daalouw "View daalouw's Profile")* on topic *[Re: Errors when trying to import](/forum/2-general-talk-about-hikashop/25913-errors-when-trying-to-import#25968 "Hello. When trying to import images into my shopping cart (first time trying to use image generate), I get the following 2 errors: - JFolder::create: Could not create directory - The folder /hikashop/ is not writable See attached screenshot. I am importing from a folder that is on my live server I am importing into a folder that has all the permission required. I managed to work fine on my home PC but as soon as I try on the live hosting server I get these errors. Regards Deon")* Ok, got it to work.. when I moved the folder I somehow lost the images. Added images back and import works fine. My next question: when a visitor comes to the shopping cart, I only want to show them categories first. Then if they click on a category, I want to show them all products in category. Right now when a user goes to shopping cart, it displays the category on the top line and then fills up the page with products in that category on the same page. How do I get rid of the products displaying in that initial category view? Deon image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/Cat_View.jpg - Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI1OTEzLWVycm9ycy13aGVuLXRyeWluZy10by1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 1 month ago [\#25973](#25973) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Errors when trying to import](/forum/2-general-talk-about-hikashop/25913-errors-when-trying-to-import#25973 "Hello. When trying to import images into my shopping cart (first time trying to use image generate), I get the following 2 errors: - JFolder::create: Could not create directory - The folder /hikashop/ is not writable See attached screenshot. I am importing from a folder that is on my live server I am importing into a folder that has all the permission required. I managed to work fine on my home PC but as soon as I try on the live hosting server I get these errors. Regards Deon")* It's probably because you set the option "sub element filter" to "all sub elements" instead of "direct sub elements" in the hikashop options of the associated module of your menu. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI1OTEzLWVycm9ycy13aGVuLXRyeWluZy10by1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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