[Skip to main content](#vessel-content) # Transferring ## - **[momo55](/forum/user/4179-momo55 "View momo55's Profile")** - [![momo55's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4179-momo55 "View momo55's Profile") Topic Author - [ Offline](/forum/user/4179-momo55) Less More - Posts: 7 - Thank you received: 0 - - 15 years 4 days ago [\#28315](#28315) by [momo55](/forum/user/4179-momo55 "View momo55's Profile") *[Transferring](/forum/2-general-talk-about-hikashop/28315-transferring#28315 "Hello, I have a problem in the new update. I am transferring my website from a server to another, and I found the new update for the hikashop so I did the update. My problem is when I click add to cart, the module says undefined in the new server with the new update. while in the old one , it works fine. Also there is a big space between the social plugin and the image. So please help me in this Here are the two links: sinaisharm.com/index.php/sharm-excursion...nd-a-light-show.html 50.63.38.182/sharm-excursions/product/53...c-sound-a-light-show")* was created by *[momo55](/forum/user/4179-momo55 "View momo55's Profile")* Hello, I have a problem in the new update. I am transferring my website from a server to another, and I found the new update for the hikashop so I did the update. My problem is when I click add to cart, the module says undefined in the new server with the new update. while in the old one , it works fine. Also there is a big space between the social plugin and the image. So please help me in this Here are the two links: [ sinaisharm.com/index.php/sharm-excursion...nd-a-light-show.html](http://sinaisharm.com/index.php/sharm-excursions/product/539-alf-leila-wa-leila-pharaonic-sound-a-light-show.html) [ 50.63.38.182/sharm-excursions/product/53...c-sound-a-light-show](http://50.63.38.182/sharm-excursions/product/539-alf-leila-wa-leila-pharaonic-sound-a-light-show) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4MzE1LXRyYW5zZmVycmluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 3 days ago [\#28328](#28328) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Transferring](/forum/2-general-talk-about-hikashop/28315-transferring#28328 "Hello, I have a problem in the new update. I am transferring my website from a server to another, and I found the new update for the hikashop so I did the update. My problem is when I click add to cart, the module says undefined in the new server with the new update. while in the old one , it works fine. Also there is a big space between the social plugin and the image. So please help me in this Here are the two links: sinaisharm.com/index.php/sharm-excursion...nd-a-light-show.html 50.63.38.182/sharm-excursions/product/53...c-sound-a-light-show")* Hi, It sounds like the cart file is missing or corrupted. Could you check the file components/com_hikashop/views/product/tmpl/cart.php on your new website ? Also, could you try to activate the debug mode in the configuration of joomla and try again ? For the space between the social buttons and the rest you can add the CSS below: \#hikashop_social iframe{ height: 50px !important; } Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4MzE1LXRyYW5zZmVycmluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momo55](/forum/user/4179-momo55 "View momo55's Profile")** - [![momo55's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4179-momo55 "View momo55's Profile") Topic Author - [ Offline](/forum/user/4179-momo55) Less More - Posts: 7 - Thank you received: 0 - - 15 years 3 days ago [\#28338](#28338) by [momo55](/forum/user/4179-momo55 "View momo55's Profile") Replied by *[momo55](/forum/user/4179-momo55 "View momo55's Profile")* on topic *[Re: Transferring](/forum/2-general-talk-about-hikashop/28315-transferring#28338 "Hello, I have a problem in the new update. I am transferring my website from a server to another, and I found the new update for the hikashop so I did the update. My problem is when I click add to cart, the module says undefined in the new server with the new update. while in the old one , it works fine. Also there is a big space between the social plugin and the image. So please help me in this Here are the two links: sinaisharm.com/index.php/sharm-excursion...nd-a-light-show.html 50.63.38.182/sharm-excursions/product/53...c-sound-a-light-show")* Thank ypu so much for your reply. The CSS for the social works fine. But i still have the same problem in the cart after replacing the cart.php file. I still dont know what to do. but it is not the cart.php file Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4MzE1LXRyYW5zZmVycmluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 3 days ago [\#28339](#28339) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Transferring](/forum/2-general-talk-about-hikashop/28315-transferring#28339 "Hello, I have a problem in the new update. I am transferring my website from a server to another, and I found the new update for the hikashop so I did the update. My problem is when I click add to cart, the module says undefined in the new server with the new update. while in the old one , it works fine. Also there is a big space between the social plugin and the image. So please help me in this Here are the two links: sinaisharm.com/index.php/sharm-excursion...nd-a-light-show.html 50.63.38.182/sharm-excursions/product/53...c-sound-a-light-show")* could you try to activate the debug mode in the configuration of joomla and try again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4MzE1LXRyYW5zZmVycmluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momo55](/forum/user/4179-momo55 "View momo55's Profile")** - [![momo55's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4179-momo55 "View momo55's Profile") Topic Author - [ Offline](/forum/user/4179-momo55) Less More - Posts: 7 - Thank you received: 0 - - 15 years 3 days ago [\#28342](#28342) by [momo55](/forum/user/4179-momo55 "View momo55's Profile") Replied by *[momo55](/forum/user/4179-momo55 "View momo55's Profile")* on topic *[Re: Transferring](/forum/2-general-talk-about-hikashop/28315-transferring#28342 "Hello, I have a problem in the new update. I am transferring my website from a server to another, and I found the new update for the hikashop so I did the update. My problem is when I click add to cart, the module says undefined in the new server with the new update. while in the old one , it works fine. Also there is a big space between the social plugin and the image. So please help me in this Here are the two links: sinaisharm.com/index.php/sharm-excursion...nd-a-light-show.html 50.63.38.182/sharm-excursions/product/53...c-sound-a-light-show")* I just did, please check that [ 50.63.38.182/sharm-excursions](http://50.63.38.182/sharm-excursions) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4MzE1LXRyYW5zZmVycmluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 3 days ago [\#28363](#28363) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Transferring](/forum/2-general-talk-about-hikashop/28315-transferring#28363 "Hello, I have a problem in the new update. I am transferring my website from a server to another, and I found the new update for the hikashop so I did the update. My problem is when I click add to cart, the module says undefined in the new server with the new update. while in the old one , it works fine. Also there is a big space between the social plugin and the image. So please help me in this Here are the two links: sinaisharm.com/index.php/sharm-excursion...nd-a-light-show.html 50.63.38.182/sharm-excursions/product/53...c-sound-a-light-show")* The problem comes apparently from the Extjs javascript library which is in the module mod_ariextmenu of your website. If you disable that module, the add to cart button should work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4MzE1LXRyYW5zZmVycmluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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