[Skip to main content](#vessel-content) # Google Analytics plugin ## - **[BigDutch](/forum/user/2792-bigdutch "View BigDutch's Profile")** - [![BigDutch's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2792-bigdutch "View BigDutch's Profile") Topic Author - [ Offline](/forum/user/2792-bigdutch) Less More - Posts: 25 - Thank you received: 1 - - 15 years 1 week ago [\#28676](#28676) by [BigDutch](/forum/user/2792-bigdutch "View BigDutch's Profile") *[Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#28676 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* was created by *[BigDutch](/forum/user/2792-bigdutch "View BigDutch's Profile")* > HikaShop Google Analytics plugin: This plugin enables you to track your sales with Google Analytics I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The [ documentation](http://www.hikashop.com/en/support/documentation/integrated-documentation/98-integration-with-google-analytics.html) doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ? The following user(s) said Thank You: [likandev](/forum/user/9788-likandev "View likandev's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 15 years 1 week ago [\#28703](#28703) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#28703 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* In analytics, you have an ecommerce section where you can get statistics on your sales if you use that plugin. The AWstats plugin is only for you to track the traffic on your pages, while our plugin focuses on your sales. Both plugins can be use together of course. At the code level, it's a bit like the other plugin: there is some javascript which is inserted on the page but this time only when orders are confirmed. The following user(s) said Thank You: [likandev](/forum/user/9788-likandev "View likandev's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BigDutch](/forum/user/2792-bigdutch "View BigDutch's Profile")** - [![BigDutch's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2792-bigdutch "View BigDutch's Profile") Topic Author - [ Offline](/forum/user/2792-bigdutch) Less More - Posts: 25 - Thank you received: 1 - - 15 years 1 week ago [\#28802](#28802) by [BigDutch](/forum/user/2792-bigdutch "View BigDutch's Profile") Replied by *[BigDutch](/forum/user/2792-bigdutch "View BigDutch's Profile")* on topic *[Re: Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#28802 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* when you say 'confirmed' do you mean the order status is confirmed or when the order is confirmed by the customer the order is created and they go to the payment plugin ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 15 years 1 week ago - 15 years 1 week ago [\#28823](#28823) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#28823 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* I mean when the order status is confirmed, ie that the payment has been done. Last edit: 15 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cinta5](/forum/user/4309-cinta5 "View cinta5's Profile")** - [![cinta5's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4309-cinta5 "View cinta5's Profile") - [ Offline](/forum/user/4309-cinta5) Less More - Posts: 4 - Thank you received: 0 - - 14 years 9 months ago [\#36387](#36387) by [cinta5](/forum/user/4309-cinta5 "View cinta5's Profile") Replied by *[cinta5](/forum/user/4309-cinta5 "View cinta5's Profile")* on topic *[Re: Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#36387 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* Where is the plugin to download? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 14 years 9 months ago [\#36391](#36391) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#36391 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* The plugin is installed automatically with HikaShop when you install the Business edition. You can access it in the plugins manager of Joomla. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bomair](/forum/user/6747-bomair "View bomair's Profile")** - [![bomair's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6747-bomair "View bomair's Profile") - [ Offline](/forum/user/6747-bomair) Less More - Posts: 3 - Thank you received: 0 - - 14 years 7 months ago - 14 years 7 months ago [\#44072](#44072) by [bomair](/forum/user/6747-bomair "View bomair's Profile") Replied by *[bomair](/forum/user/6747-bomair "View bomair's Profile")* on topic *[Re: Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#44072 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* Hi, i would like to use Google Analytics (*not hikashop product) to track my product in hikashop. 1. i have the tracking code, where should i paste it? 2. Or i need to install, eg: BIGSHOT Google Analytics to do this? [ extensions.joomla.org/extensions/site-ma...cs-google-based/6170](http://extensions.joomla.org/extensions/site-management/analytics/site-analytics-google-based/6170) Appreciate if you could give some advise. ![:)](/media/kunena/emoticons/3.png ":)") anyone? Last edit: 14 years 7 months ago by [bomair](/forum/user/6747-bomair "View bomair's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 14 years 7 months ago [\#44333](#44333) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#44333 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* If you want to track your website accesses with google analytics then yes, you can use the bigshot plugin for example. If you want to use the ecommerce tracking of sales via google analytics, then no, you will have to use the google analytics plugin in HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 13 years 3 months ago [\#114236](#114236) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#114236 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* Hi Nicolas, I have switched on this plugin one-two weeks ago. However, the e-commerce section in Google Analytics is still empty. I had some purchases in my shop, but most of them use not a credit card payment method, but different one which can't be tracked by API. Then after I receive payment, I go to back end's order section and manually switch order status from CREATED to CONFIRMED. After that, when I ship out the product, I manually swith order status again from CONFIRMED to SHIPPED. At which moment the system gives away the Google's snippet? Am I doing correct procedure? Do I miss anything? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 13 years 3 months ago [\#114425](#114425) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Google Analytics plugin](/forum/2-general-talk-about-hikashop/28676-google-analytics-plugin#114425 "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?")* Hi, First, you not only have to enable the plugin, but you also need to configure it. Please make sure that you filled the account number and currency fields of the plugin so that it can work properly. The plugin displays the google snippet on the page after the status has been confirmed. If you turn on the debug option of the plugin, you will be able to see the debug traces of Google analytics in the javascript console of your browser and that will allow you to see if it works or not: [ developers.google.com/analytics/resource...ckingTroubleshooting](https://developers.google.com/analytics/resources/articles/gaTrackingTroubleshooting) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzI4Njc2LWdvb2dsZS1hbmFseXRpY3MtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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