[Skip to main content](#vessel-content) # Finalise Order confusion and suggestion ## - **[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")** - [![woonydanny's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5795.jpg)](/forum/user/5795-woonydanny "View woonydanny's Profile") Topic Author - [ Offline](/forum/user/5795-woonydanny) Less More - Posts: 218 - Thank you received: 6 - - 14 years 9 months ago - 14 years 9 months ago [\#37316](#37316) by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") *[Finalise Order confusion and suggestion](/forum/2-general-talk-about-hikashop/37316-finalise-order-confusion-and-suggestion#37316 "1. I just realised then when putting through an order that there is no button to say "checkout" or "finalise order". the only button is "next" which is quite confusing. How does the customer know that...")* was created by *[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")* 1. I just realised then when putting through an order that there is no button to say "checkout" or "finalise order". the only button is "next" which is quite confusing. How does the customer know that the "next" button finalises the order? There should be a large checkout button that says "Finalise Order" or "Confirm Order" or "Place Order" and it should have a coloured background (eg Green). for example: [ ![checkout.JPG](/forum/attachment/2538) ](/forum/attachment/2538 "checkout.JPG") 2. Also second suggestion, i think that the checkout page should be a one page checkout but have an accordion like effect (with say mootools) that is used in opencart and big-commerce and many other ecommerce systems. That way the customer knows the steps involved to order. like this image: [ ![order.JPG](/forum/attachment/2537) ](/forum/attachment/2537 "order.JPG") or if not the accordion thing, maybe just some better styling so you can group each step as separate (like a grey border around each part address, shipping, payment, order etc) - [ ![order.JPG](/forum/attachment/2537) ](/forum/attachment/2537 "order.JPG") [ ](/forum/attachment/2537?download=1 "order.JPG") - [ ![checkout.JPG](/forum/attachment/2538) ](/forum/attachment/2538 "checkout.JPG") [ ](/forum/attachment/2538?download=1 "checkout.JPG") Last edit: 14 years 9 months ago by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3MzE2LWZpbmFsaXNlLW9yZGVyLWNvbmZ1c2lvbi1hbmQtc3VnZ2VzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 9 months ago [\#37455](#37455) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Finalise Order confusion and suggestion](/forum/2-general-talk-about-hikashop/37316-finalise-order-confusion-and-suggestion#37455 "1. I just realised then when putting through an order that there is no button to say "checkout" or "finalise order". the only button is "next" which is quite confusing. How does the customer know that...")* 1. That's indeed a good idea but not easy to do as it depends on how you configure your checkout. Since everything is dynamic for the checkout it gets quite complicated to know that just to display a different button. You could do that yourself for your own configuration with a small modification of one of the view though: [ www.hikashop.com/en/support/forum/4-how-...bel-next-button.html](http://www.hikashop.com/en/support/forum/4-how-to/9242-label-next-button.html) 2. There are already fieldsets around the views of the checkout. You should see them unless your template styling doesn't have borders for fieldsets. I don't think that accordions are a good idea. Some users wouldn't understand that they need to click on the title to go to the next view. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3MzE2LWZpbmFsaXNlLW9yZGVyLWNvbmZ1c2lvbi1hbmQtc3VnZ2VzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")** - [![woonydanny's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5795.jpg)](/forum/user/5795-woonydanny "View woonydanny's Profile") Topic Author - [ Offline](/forum/user/5795-woonydanny) Less More - Posts: 218 - Thank you received: 6 - - 14 years 9 months ago [\#37458](#37458) by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") Replied by *[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")* on topic *[Re: Finalise Order confusion and suggestion](/forum/2-general-talk-about-hikashop/37316-finalise-order-confusion-and-suggestion#37458 "1. I just realised then when putting through an order that there is no button to say "checkout" or "finalise order". the only button is "next" which is quite confusing. How does the customer know that...")* > nicolas wrote: 2. There are already fieldsets around the views of the checkout. You should see them unless your template styling doesn't have borders for fieldsets. > I don't think that accordions are a good idea. Some users wouldn't understand that they need to click on the title to go to the next view. Just had another look and there are some horizontal lines to break up different areas but it still looks a little 'jumbled' and not as clear as it could be. Anyway just a suggestion ![:P](/media/kunena/emoticons/14.png ":P") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3MzE2LWZpbmFsaXNlLW9yZGVyLWNvbmZ1c2lvbi1hbmQtc3VnZ2VzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")** - [![woonydanny's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5795.jpg)](/forum/user/5795-woonydanny "View woonydanny's Profile") Topic Author - [ Offline](/forum/user/5795-woonydanny) Less More - Posts: 218 - Thank you received: 6 - - 14 years 9 months ago [\#37459](#37459) by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") Replied by *[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")* on topic *[Re: Finalise Order confusion and suggestion](/forum/2-general-talk-about-hikashop/37316-finalise-order-confusion-and-suggestion#37459 "1. I just realised then when putting through an order that there is no button to say "checkout" or "finalise order". the only button is "next" which is quite confusing. How does the customer know that...")* > nicolas wrote: 1. You could do that yourself for your own configuration with a small modification of one of the view though: > [ www.hikashop.com/en/support/forum/4-how-...bel-next-button.html](http://www.hikashop.com/en/support/forum/4-how-to/9242-label-next-button.html) i think there is an issue with some links as ive seen it a bit where a link on the forum here takes us to a french forum message title 'BRAVO' [ www.hikashop.com/en/forum/5-support-en-f...ort-/2-bravo-.html#4](http://www.hikashop.com/en/forum/5-support-en-francais-french-support-/2-bravo-.html#4) i can't actually navigate to the link you provided ![:(](/media/kunena/emoticons/22.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3MzE2LWZpbmFsaXNlLW9yZGVyLWNvbmZ1c2lvbi1hbmQtc3VnZ2VzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 9 months ago [\#37552](#37552) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Finalise Order confusion and suggestion](/forum/2-general-talk-about-hikashop/37316-finalise-order-confusion-and-suggestion#37552 "1. I just realised then when putting through an order that there is no button to say "checkout" or "finalise order". the only button is "next" which is quite confusing. How does the customer know that...")* Ah yes, use this link instead: [ www.hikashop.com/en/forum/4-how-to/9242-...ext-button.html#9242](http://www.hikashop.com/en/forum/4-how-to/9242-label-next-button.html#9242) The new version of kunena use different links and thus the old links do not work anymore... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3MzE2LWZpbmFsaXNlLW9yZGVyLWNvbmZ1c2lvbi1hbmQtc3VnZ2VzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")** - [![woonydanny's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5795.jpg)](/forum/user/5795-woonydanny "View woonydanny's Profile") Topic Author - [ Offline](/forum/user/5795-woonydanny) Less More - Posts: 218 - Thank you received: 6 - - 14 years 9 months ago [\#37628](#37628) by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") Replied by *[woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")* on topic *[Re: Finalise Order confusion and suggestion](/forum/2-general-talk-about-hikashop/37316-finalise-order-confusion-and-suggestion#37628 "1. I just realised then when putting through an order that there is no button to say "checkout" or "finalise order". the only button is "next" which is quite confusing. How does the customer know that...")* I overrided the language string HIKA_NEXT="Next" to HIKA_NEXT="Confirm Order" and that seemed to do what i wanted Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzM3MzE2LWZpbmFsaXNlLW9yZGVyLWNvbmZ1c2lvbi1hbmQtc3VnZ2VzdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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